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	<title type="text">Alan S. Cohen | Vox</title>
	<subtitle type="text">Our world has too much noise and too little context. Vox helps you understand what matters.</subtitle>

	<updated>2019-03-06T10:56:24+00:00</updated>

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		<entry>
			
			<author>
				<name>Alan S. Cohen</name>
			</author>
			
			<title type="html"><![CDATA[More Maslow&#8217;s Hierarchy, Less Maslow&#8217;s Hammer]]></title>
			<link rel="alternate" type="text/html" href="https://www.vox.com/2014/11/13/11632818/more-maslows-hierarchy-less-maslows-hammer" />
			<id>https://www.vox.com/2014/11/13/11632818/more-maslows-hierarchy-less-maslows-hammer</id>
			<updated>2019-03-06T05:56:24-05:00</updated>
			<published>2014-11-13T07:30:32-05:00</published>
			<category scheme="https://www.vox.com" term="Technology" />
							<summary type="html"><![CDATA[For the quarter-century I have worked in technology, the great spoken aspiration of many company builders has been to &#8220;change the world.&#8221; Walk into many startups and you will find products code-named after mythic figures and superheroes (one of my companies designated its releases after characters in &#8220;The Lord of the Rings&#8221;; another named them [&#8230;]]]></summary>
			
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<p>For the quarter-century I have worked in technology, the great spoken aspiration of many company builders has been to &ldquo;change the world.&rdquo;</p>

<p>Walk into many startups and you will find products code-named after mythic figures and superheroes (one of my companies designated its releases after characters in &ldquo;The Lord of the Rings&rdquo;; another named them after Marvel&rsquo;s Avengers series). Lofty aspirations are on the lips of thousands of entrepreneurs every day, much like &ldquo;&hellip; and world peace&rdquo; comes out of the mouths of beauty contestants in the film &ldquo;<a href="https://www.youtube.com/watch?v=B1ZOWwW2agQ">Miss Congeniality</a>.&rdquo;</p>
<div class="chorus-asset" data-chorus-asset-id="6455293"><img src="https://platform.vox.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/6455293/heirarchyofneeds.0.png"></div>
<p>Building new technologies and new companies is part of how company builders move up <a href="http://en.wikipedia.org/wiki/Maslow's_hierarchy_of_needs">Maslow&rsquo;s Hierarchy</a>, the organizing theory put forth by psychologist Abraham Maslow to describe human motivation. Despite the lower-than-market-rate paychecks and long hours spent away from friends and family, we flock to fledgling companies because of a higher sense of purpose: We want to create something new, to work with a great team and to be part of something.</p>

<p>Challenging existing boundaries is a key extension of our national psyche, and part of the popular culture upon which America is built. Today, Steve Jobs and Elon Musk are our pop heroes, much like Lewis and Clark, Thomas Edison and Henry Ford were in the past.</p>

<p>Changing the world &mdash; actually, changing anything &mdash; turns out to be staggeringly hard work and exceedingly rare, as my former board member Ben Horowitz illustrates in his must-read book about company-building, &ldquo;<a href="http://recode.net/2014/03/03/when-ben-met-marc/">The Hard Thing About Hard Things</a>.&rdquo;</p>

<p>In the technology world, most startups and existing players actually set the bar way too low for their company, employees and investors. While many entrepreneurs are motivated by raw technical challenge, many experienced company builders easily fall into a Catch-22 of taking what they know from a prior technology or work experience and applying it to something new. My first startup did exactly that, with a spectacularly poor outcome &mdash; a colossal fireball of lost money and opportunity.</p>
<p><a href="https://recodetech.files.wordpress.com/2014/11/nail.jpg"><img src="https://recodetech.files.wordpress.com/2014/11/nail.jpg?w=380" alt="nail" width="380" height="269" class="alignright size-medium wp-image-100210"></a></p>
<p>What causes many new technologies to fail is that instead of being enough Maslow&rsquo;s Hierarchy, they are too much <a href="http://en.wikipedia.org/wiki/Law_of_the_instrument">Maslow&rsquo;s Hammer</a>: &ldquo;If you are a hammer, everything is a nail.&rdquo;</p>

<p>This paucity of ambition is especially true of innovation teams trying to repurpose an existing technology into a new niche. While large companies are most frequently accused of this error of judgment, startups are subject to the same sin. Repurposing an older technology is familiar and comfortable, like putting on a favorite pair of jeans; it still looks good and somehow just feels right. But, it rarely works.</p>

<p>As a company or technology builder, there are some self-diagnostics you can perform to make sure you are not falling into an ambition gap. One is simply to tap into the language of how you describe your product or service. Are you calling yourself a:</p>
<ul class="wp-block-list"><li>Next-gen something or other,</li><li>Uber (or other market leader) for X,</li><li>or a second or third player in X industry?</li></ul>
<p>If you describe yourself that way, wake up and look for the missing smell of disruption. When people tell me how things occurred &ldquo;in the day,&rdquo; I usually want to run in the other direction. As <a href="https://www.youtube.com/watch?v=XhTuYKR-ejo">Tony Soprano once reflected</a>, &ldquo;&lsquo;remember when&rsquo; is the lowest form of conversation.&rdquo;</p>

<p>If Einstein were alive today, perhaps we would have come up with a general theory of technology inertia: Given the choice to do the same thing or to radically innovate, one is more likely to do the same thing.</p>

<p>Big bets present big risks. And big bets can yield big rewards. For those of us with clay on our feet, it is easy to feel inadequate when comparing oneself to Elon Musk, a man simultaneously changing three different industries &mdash; automotive, space flight and home energy. But at a time when our nation is making a rough transition to a post-industrial and globally integrated economy, we need more moon shots and fewer food-ordering apps.</p>

<p>We need practical solutions to a lot of problems, but we also need a level of aspiration that creates a broad range of self-actualization beyond quick hammer smashes. That is how we will create the industries of the future &mdash; and the economic and social benefits to follow.</p>
<hr class="wp-block-separator" />
<p><em>Alan Cohen is the chief commercial officer of </em><a href="http://www.illumio.com/"><em>Illumio</em></a><em>. His last two startups, Airespace and Nicira, were acquired, respectively, by Cisco and VMware. He also serves as an adviser and board member to several technology companies. Reach him </em><a href="https://twitter.com/ascohen"><em>@ascohen</em></a>.</p>

<p><small><em>This article originally appeared on Recode.net.</em></small></p>
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			<entry>
			
			<author>
				<name>Alan S. Cohen</name>
			</author>
			
			<title type="html"><![CDATA[Downton Valley: Computing Enters the Third Era]]></title>
			<link rel="alternate" type="text/html" href="https://www.vox.com/2014/1/24/11622700/downton-valley-computing-enters-the-third-era" />
			<id>https://www.vox.com/2014/1/24/11622700/downton-valley-computing-enters-the-third-era</id>
			<updated>2019-03-06T05:47:28-05:00</updated>
			<published>2014-01-24T14:20:44-05:00</published>
			<category scheme="https://www.vox.com" term="Amazon" /><category scheme="https://www.vox.com" term="Big Tech" /><category scheme="https://www.vox.com" term="Facebook" /><category scheme="https://www.vox.com" term="Google" /><category scheme="https://www.vox.com" term="Social Media" /><category scheme="https://www.vox.com" term="Technology" />
							<summary type="html"><![CDATA[This is the way the world endsNot with a bang but a whimper. &#8212; T.S. Eliot, &#8220;The Hollow Men&#8221; Much of the teeth-gnashing in the IT industry today appears to be about competition, but it&#8217;s more about structural change as computing enters its third age. Like the passing of the Edwardian era in &#8220;Downton Abbey,&#8221; [&#8230;]]]></summary>
			
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<blockquote class="wp-block-quote has-text-align-none is-layout-flow wp-block-quote-is-layout-flow">
<p>This is the way the world ends<br>Not with a bang but a whimper.<br> &mdash; <em>T.S. Eliot, &ldquo;The Hollow Men&rdquo;</em></p>
</blockquote>
<p>Much of the teeth-gnashing in the IT industry today appears to be about competition, but it&rsquo;s more about structural change as computing enters its third age. Like the passing of the Edwardian era in &ldquo;Downton Abbey,&rdquo; the client-server/Web era is giving way &mdash; kicking and screaming &mdash; to the rise of distributed systems. We see this everywhere, from the infrastructure models of Google, Facebook and Amazon to the applications and programming languages powering mobile, social and cloud.</p>

<p>Computing eras seem to peak every 30 years. Like old rock stars, they never go away completely and are frequently brought back for gigs.</p>

<p>Begun in the 1950s, the first empire was the mainframe era, and its first king, the IBM 360, came to the throne in the late &rsquo;60s/early &rsquo;70s. It could run a host of applications, and provided a range of tools for programmers and operators.</p>

<p>This gave way to the feudal era of client-server, which creates dozens and dozens of powerful tech companies across the stack. From its beginnings in Xerox PARC, a long list of new entrants emerged in the &rsquo;70s and &rsquo;80s. The birth of the World Wide Web in the &rsquo;90s &mdash; democratized by Marc Andreessen&rsquo;s Mosaic browser and its commercial child, Netscape &mdash; took the client-server architecture further than anyone expected.</p>

<p>When new stars are formed, they originate in the collapse of enormous clouds of gases in space, called star nurseries. We are now swirling in the computing nursery of the distributed-systems era. This is a computing architecture that challenges the hierarchies or control points of the prior era. It&rsquo;s more open, distributed, and virtual than client-server. This is a flatter software-centric world: APIs, programming languages and open source are magnitudes more efficient.</p>

<p>Moreover, this is the era of the sharing economy, where hardware and software (e.g., Salesforce, Workday) can be rented and consumed as needed versus owned. Enormous computing resources can be rented for a tiny faction of the cost of buying a range of hardware. Platforms are everywhere.</p>

<p>The IT industry needed a change. It has been growing at a low-single-decimal rate for the past decade (according to Gartner).Take out social, mobile and cloud, and the rest of IT feels like the old growth economy.</p>

<p>The apps and the infrastructure are going to change, albeit not overnight. The flexibility and speed of creating new apps &mdash; i.e., supporting new businesses or business processes &mdash; is going to drive the inevitable shift. For some new players this is the new gold rush. Lots of new entrants (including my own company) are hustling to become the Levi Strauss, Wells Fargo Studebakers (wagon makers) and Pinkertons of this era. Companies like Amazon Web Services and Rackspace are offering to give you an entire frontier town in which to set up shop.</p>

<p>For the distributed-systems computing era to take off, it will need the same kinds of capabilities found in the prior wave. Innovation can only succeed if you can reduce or eliminate the tradeoffs in:</p>
<ul class="wp-block-list"><li>Speed</li><li>Reliability</li><li>Performance</li><li>Privacy</li><li>Security</li></ul>
<p>Want to figure out the next generation of winners and losers? Figure out who will solve these five issues.</p>

<p>Many of the client-server-era companies are not going to make the transition in their current forms. It&rsquo;s like Michael Jordan playing baseball. Sure, he could get into a uniform, hit a few balls, and catch a pop-up, but it was not his natural sport. IBM made the transition from mainframe to client-server by transforming itself into a services-and-software company.</p>

<p>If you are in IT at the dawn of this third era, you don&rsquo;t want to seem like the Dowager Countess of &ldquo;Downton Abbey,&rdquo; who, upon seeing the telephone for the first time, asked: &ldquo;Is this an instrument of communication or torture?&rdquo;</p>

<p><em>Alan Cohen is the chief commercial officer of </em><a href="http://www.illumio.com/"><em>Illumio</em></a><em>. His last two startups, Airespace and Nicira, were acquired, respectively, by Cisco and VMware. He also serves as an adviser and board member to several technology companies. Reach him </em><a href="https://twitter.com/ascohen"><em>@ascohen</em></a>.</p>

<p><small><em>This article originally appeared on Recode.net.</em></small></p>
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