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	<title type="text">Alec Oxenford | Vox</title>
	<subtitle type="text">Our world has too much noise and too little context. Vox helps you understand what matters.</subtitle>

	<updated>2019-03-06T11:12:52+00:00</updated>

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			<author>
				<name>Alec Oxenford</name>
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			<title type="html"><![CDATA[How Mobile-First Became Mobile-Only in the Emerging World]]></title>
			<link rel="alternate" type="text/html" href="https://www.vox.com/2014/4/14/11625620/how-mobile-first-became-mobile-only-in-the-emerging-world" />
			<id>https://www.vox.com/2014/4/14/11625620/how-mobile-first-became-mobile-only-in-the-emerging-world</id>
			<updated>2019-03-06T06:12:52-05:00</updated>
			<published>2014-04-14T15:29:04-04:00</published>
			<category scheme="https://www.vox.com" term="Amazon" /><category scheme="https://www.vox.com" term="Big Tech" /><category scheme="https://www.vox.com" term="China" /><category scheme="https://www.vox.com" term="Facebook" /><category scheme="https://www.vox.com" term="India" /><category scheme="https://www.vox.com" term="Politics" /><category scheme="https://www.vox.com" term="Social Media" /><category scheme="https://www.vox.com" term="Technology" /><category scheme="https://www.vox.com" term="World Politics" />
							<summary type="html"><![CDATA[A surprising number of U.S. Internet companies still operate without a real mobile-first strategy, though nearly everyone thinks they have one. Whether they know it or not, their businesses are on a respirator, especially if they have any thoughts about growing outside the U.S. Outside of the States, especially in emerging markets like Brazil and [&#8230;]]]></summary>
			
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<p>A surprising number of U.S. Internet companies still operate without a real mobile-first strategy, though nearly everyone thinks they have one. Whether they know it or not, their businesses are on a respirator, especially if they have any thoughts about growing <em>outside</em> the U.S.</p>

<p>Outside of the States, especially in emerging markets like Brazil and India, consumers aren&rsquo;t shifting from desktop computers to mobile devices like we&rsquo;ve seen in the U.S.</p>
<h4 class="red">Instead, for many of these populations, mobile <em>is</em> the Internet, and often provides their first online experience.</h4>
<p>I&rsquo;m not the first to point this out, of course, yet, amazingly, many still don&rsquo;t seem to get it. In these markets, desktops are an afterthought, because &mdash; unlike in the U.S. &mdash; hundreds of millions of consumers leapfrogged the PC era altogether, joining the connected world in earnest through their mobile phones.</p>

<p>&ldquo;Mobile-first&rdquo; is an often-empty term &mdash; like &ldquo;viral,&rdquo; &ldquo;native&rdquo; and &ldquo;social&rdquo; &mdash; that&rsquo;s thrown around without much thought into what it really means. Mobile is a foundation, not a feature. It may hurt your wallet to even consider, but maybe your product should be reimagined for a mobile environment, not just adapted to fit a small screen.</p>

<p>Even Facebook still faces debate about whether it is truly &mdash; and finally &mdash; a mobile-first company. The answer is yes &mdash; not just because mobile ads now account for a majority of Facebook&rsquo;s total ad revenue, but, more importantly, because the site&rsquo;s mobile apps (plural) now offer a first-class user experience (not always the case) that <a href="http://recode.net/2014/01/30/meet-paper-facebooks-answer-to-browsing-and-creating-mobile-media/">rivals the accessibility</a> of the desktop experience we&rsquo;ve grown used to.</p>

<p>Facebook CEO Mark Zuckerberg has said, &ldquo;If 2012 was the year where we turned our core product into a mobile product, then 2013 was the year where we turned our business into a mobile business.&rdquo; You have to be just as inherently mobile as your consumers are. It&rsquo;s amazing that this is still a topic of conversation in 2014, but yet &hellip;</p>

<p>Chinese Web giant Tencent (think what Facebook, Yahoo, Amazon and Zynga are collectively to the U.S.) has reached a whopping <a href="http://www.bloomberg.com/news/2013-09-16/tencent-market-value-tops-100-billion-on-china-internet-growth.html">$100 billion valuation</a> today because its management understands how to approach mobile &mdash; they get it. It&rsquo;s no accident that Tencent has become China&rsquo;s largest listed Internet company (by revenue) &mdash; it&rsquo;s the direct result of the company&rsquo;s exploitation of the country&rsquo;s mobile opportunity. (Full disclosure: Tencent shares the same investor &mdash; Naspers &mdash; as OLX, which I co-founded and lead as CEO.)</p>

<p>Mobile requires a fundamentally different mindset, and a commitment of focus and resources, two things that not everyone is willing to expend in unproven Internet markets like the Middle East and South America. <a href="http://blogs.ft.com/beyond-brics/2014/02/28/online-retail-in-india-learning-to-evolve/">In India</a>, Brazil and elsewhere, the company I founded recognized that rapid mobile adoption was changing the landscape entirely &mdash; so much so that it created an entirely new economy between consumers.</p>

<p>Doubling down on mobile early cleared the way for new, massive, consumer-to-consumer markets to develop on OLX&rsquo;s service, as people learned that they can instantly sell goods and services from their phones. At the time, many might have thought the strategy was a gamble, at best, in undeveloped markets where mobile technology was still nascent. No one is saying that now, with our mobile traffic growing by more than 20 percent monthly in some markets.</p>

<p>In September, Zeng Ming, chief strategy officer of Alibaba (another Chinese e-commerce behemoth), <a href="http://online.wsj.com/news/articles/SB10001424127887323455104579016493516583928">told a reporter</a>, &ldquo;The fundamental assumption is that the mobile space could turn out to be 10 times bigger than the PC space.&rdquo; Like the PC, Internet companies that refuse to accept this will be afterthoughts in emerging markets.</p>
<h4 class="red">The antiquated strategy of building for PCs and making a serviceable mobile version is a recipe for failure in a mobile-first world.</h4>
<p>If you approach the process this way, you&rsquo;ve lost before you&rsquo;ve even started. Consumers &mdash; from New York to New Delhi &mdash; have choices. If you don&rsquo;t build the most <a href="http://recode.net/2014/04/05/as-it-files-to-go-public-weibo-emphasizes-mobile-as-you-do-when-you-do/">fundamentally mobile option</a> for consumers, you can be sure that someone else will.</p>

<p><em>Alec Oxenford is co-founder and CEO of </em><a href="http://www.olx.com/"><em>OLX</em></a><em>, a global online classifieds service. Reach him </em><a href="https://twitter.com/alejandrito"><em>@alejandrito</em></a>.</p>

<p><small><em>This article originally appeared on Recode.net.</em></small></p>
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