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	<title type="text">Sara Morrison | Vox</title>
	<subtitle type="text">Our world has too much noise and too little context. Vox helps you understand what matters.</subtitle>

	<updated>2023-11-22T17:30:14+00:00</updated>

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			<title type="html"><![CDATA[What to know about OpenAI’s failed coup]]></title>
			<link rel="alternate" type="text/html" href="https://www.vox.com/technology/2023/11/20/23969589/openai-sam-altman-fired-microsoft-chatgpt-emmett-shear-silicon-valley" />
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			<updated>2023-11-22T12:30:14-05:00</updated>
			<published>2023-11-22T12:30:12-05:00</published>
			<category scheme="https://www.vox.com" term="Artificial Intelligence" /><category scheme="https://www.vox.com" term="Big Tech" /><category scheme="https://www.vox.com" term="Innovation" /><category scheme="https://www.vox.com" term="Microsoft" /><category scheme="https://www.vox.com" term="Technology" />
							<summary type="html"><![CDATA[So, OpenAI had a weird week. The hottest company in tech just saw the removal, replacement, and reinstatement of its superstar CEO, Sam Altman in the span of five days. It also saw, as a result of that Altman drama, the removal and replacement of most of its board of directors. In the middle of [&#8230;]]]></summary>
			
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<img alt="" data-caption="He’s back! | Justin Sullivan/Getty Images" data-portal-copyright="Justin Sullivan/Getty Images" data-has-syndication-rights="1" src="https://platform.vox.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/25099975/GettyImages_1778704898.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
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	He’s back! | Justin Sullivan/Getty Images	</figcaption>
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<p>So, OpenAI had a weird week. The hottest company in tech just saw the removal, replacement, and reinstatement of its superstar CEO, Sam Altman in the span of five days. It also saw, as a result of that Altman drama, the removal and replacement of most of its board of directors. In the middle of this, almost every OpenAI employee threatened to quit, the company cycled through two interim CEOs, <a href="https://www.vox.com/microsoft" data-source="encore">Microsoft</a> set up a new Altman-led <a href="https://www.vox.com/2023/4/28/23702644/artificial-intelligence-machine-learning-technology" data-source="encore">AI</a> arm of its own, and we all faced the very real possibility that the <a href="https://www.nytimes.com/2023/10/20/technology/openai-artifical-intelligence-value.html">$80 billion company</a> behind ChatGPT would completely implode.</p>

<p>And we still don&rsquo;t really know why.</p>

<p>The chaos started on November 17, when the OpenAI board announced Altman&rsquo;s termination, kicking off several days of negotiations to bring him back, as was the desire of the company&rsquo;s employees and its main investor, Microsoft. On November 22, OpenAI <a href="https://twitter.com/OpenAI/status/1727206187077370115">announced</a> that Altman would indeed be returning as CEO, and most of the board that voted to fire him was being replaced.</p>

<p>This is not, suffice to say, how CEO firings traditionally play out. But OpenAI isn&rsquo;t a traditional company. It became a Silicon Valley success story in a time when the industry was seen as largely <a href="https://www.theatlantic.com/technology/archive/2022/12/big-tech-fall-twitter-meta-amazon/672598/">stagnant</a>. In the past year, thousands have been laid off at tech companies that have only ever known growth. Then along came <a href="https://www.vox.com/2023/4/28/23702644/artificial-intelligence-machine-learning-technology">generative AI</a> and ChatGPT, new technology that is cool and exciting to everyone from the average consumer to one of the most valuable companies in the world. One of them, Microsoft, eagerly hitched its wagon to OpenAI and to Altman, who became the poster boy of the billion-dollar AI revolution.&nbsp;</p>

<p>OpenAI, as the leading developer of the technology that could shape how (or if) we live in the future, was shaping up to be one of the most important companies in the world. For a few days there, it looked like we were witnessing the effective end of that company. Now, however, order seems to have been restored.</p>

<p>That still leaves some big questions unanswered. Again, we still don&rsquo;t know why OpenAI&rsquo;s previous board made the extreme decision to remove Altman &mdash; nor do we know if their concerns with Altman were alleviated before he came back. And now that there&rsquo;s a new board in place, one that includes a former <a href="https://www.vox.com/meta" data-source="encore">Meta</a> executive and a former treasury secretary, it&rsquo;s hard to predict exactly what OpenAI does next.</p>
<h2 class="wp-block-heading">Why did Sam Altman get fired?</h2>
<p>The short answer: It&rsquo;s still unclear. Altman seems to have no idea what happened, and the board has said very little, publicly, about its reasoning beyond that it didn&rsquo;t trust Altman anymore. It&rsquo;s also, <a href="https://www.wsj.com/tech/ai/altman-firing-openai-520a3a8c">reportedly</a>, refused to say much privately. It appears there were <a href="https://www.nytimes.com/2023/11/21/technology/openai-altman-board-fight.html">fundamental differences</a> between the (now former) board&rsquo;s vision for AI, which included carrying out that mission of safety and transparency, and Altman&rsquo;s vision, which, apparently, was not that.&nbsp;</p>
<h2 class="wp-block-heading">How did Altman come back when the board was so determined to get rid of him?</h2>
<p>Well, that board no longer exists, for one. As part of the deal to bring Altman back, most of its members were replaced, presumably with people Altman wants to be there and who share his vision. Those new members are former Salesforce CEO Bret Taylor, who will serve as its chair, and economist Larry Summers. Quora CEO Adam D&rsquo;Angelo will remain on, the only member of the previous board to stick around. As this was described by OpenAI as an &rdquo;initial&rdquo; board, we will almost certainly get a few additions in time. Including, <a href="https://www.theverge.com/2023/11/22/23967223/sam-altman-returns-ceo-open-ai">perhaps</a>, Altman, who was on OpenAI&rsquo;s original board, and someone from Microsoft.</p>

<p>Departing board members are <a href="https://www.theatlantic.com/technology/archive/2023/11/openai-ilya-sutskever-sam-altman-fired/676072/">Ilya Sutskever</a>, who co-founded OpenAI and is it chief scientist, tech entrepreneur Tasha McCauley; and Helen Toner, Georgetown&rsquo;s Center for Security and Emerging Technology&rsquo;s director of strategy and foundational research grants. Toner, <a href="https://www.nytimes.com/2023/11/21/technology/openai-altman-board-fight.html">reportedly</a>, had an especially frosty relationship with Altman because she co-authored a <a href="https://www.nytimes.com/2023/11/21/technology/openai-altman-board-fight.html">research paper</a> that he saw as critical of OpenAI. Toner&rsquo;s <a href="https://twitter.com/hlntnr/status/1727207796456751615">public comment</a> so far is that she&rsquo;s looking forward to getting some sleep.</p>

<p><a href="https://twitter.com/GaryMarcus/status/1727209851221311498">More than</a> a <a href="https://twitter.com/tigerbeat/status/1727274110852731001">few</a> <a href="https://twitter.com/emilybell/status/1727246166348480934">people</a> <a href="https://twitter.com/ProfNoahGian/status/1727298300628341030">have</a> <a href="https://twitter.com/SashaMTL/status/1727305129702158424">noted</a> that, aside from Sutskever (who <a href="https://twitter.com/ilyasut/status/1726590052392956028">made his change of heart known</a> and still works at OpenAI), the only board members who were removed happen to be women &mdash; and they&rsquo;ve been replaced with two white men. The optics aren&rsquo;t great here, but, again, we&rsquo;ll likely get additional members soon who may well be people who aren&rsquo;t white men.</p>

<p>Perhaps more importantly, as far as Altman and the investors who pushed for the board to be revamped are concerned, is that the board is now made up of people with tech board and business experience. D&rsquo;Angelo and Taylor both were chief technology officers at <a href="https://www.vox.com/facebook" data-source="encore">Facebook</a>, for one, and Taylor was the chair of <a href="https://www.vox.com/twitter" data-source="encore">Twitter</a>&rsquo;s board until <a href="https://www.vox.com/elon-musk" data-source="encore">Elon Musk</a> took over. As for Summers, he&rsquo;s currently the director of the Mossavar-Rahmani Center for Business and Government at Harvard, where he&rsquo;s previously served as its president, and has held prominent positions in the Clinton (secretary of the treasury) and Obama (director of the National Economic Council) administrations. He&rsquo;s also seen as someone who is very <a href="https://www.thenation.com/article/economy/larry-summers-tech-bros/">tech-business-friendly</a> and would never dream of putting safety before profit.</p>
<h2 class="wp-block-heading">How did Sam Altman, the boy wonder of AI, become a controversial figure?</h2>
<p>Before Altman headed up OpenAI, he <a href="https://www.vox.com/2019/3/11/18260434/sam-altman-open-ai-capped-profit-y-combinator">was the CEO</a> of the influential startup accelerator Y Combinator, so he was well known in certain Silicon Valley circles. Altman was also a co-founder of OpenAI, and as the company started to be seen as the leader of a new technological revolution, he put himself forward as its youthful, press-friendly ambassador. As CEO, he went on an<a href="https://foreignpolicy.com/2023/06/20/openai-ceo-diplomacy-artificial-intelligence/"> AI world tour</a>, rubbing elbows with and winning over world leaders and telling various governments, <a href="https://www.vox.com/technology/2023/5/11/23717408/ai-dc-laws-congress-google-microsoft">including Congress and the Biden administration</a>, how best to regulate this transformative technology &mdash; in ways that were very much advantageous to OpenAI and therefore Altman.</p>

<p>Altman <a href="https://www.theguardian.com/technology/2023/jun/07/what-should-the-limits-be-the-father-of-chatgpt-on-whether-ai-will-save-humanity-or-destroy-it">often</a><a href="https://www.cnn.com/2023/10/31/tech/sam-altman-ai-risk-taker/index.html"> says</a> that his company&rsquo;s products could contribute to the end of humanity itself. Not many CEOs (at least, of companies that don&rsquo;t make weapons) humblebrag about how potentially dangerous their business&rsquo;s products are. That could be seen as a CEO being refreshingly honest, even if it makes his company look bad. It could also be seen as a CEO saying that his company is one of the most important and powerful things in the world, and you should trust him to lead it because he cares that much about all of us.&nbsp;</p>

<p>If you see generative AI as an enormously beneficial tool for humanity, you&rsquo;re probably a fan of Altman. If you&rsquo;re concerned about how the world will change when generative AI starts to replace human jobs and presumably becomes more and more powerful, you may not like Altman very much.</p>

<p>Simply put, Altman has made himself the face of AI, and people have responded accordingly.</p>
<h2 class="wp-block-heading">And how did OpenAI get to be such a big deal? </h2>
<p>OpenAI was <a href="https://openai.com/blog/introducing-openai">founded in 2015</a>, but it&rsquo;s never been your average Silicon Valley startup. For one, it had the backing of many prominent tech people, including <a href="https://www.vox.com/peter-thiel" data-source="encore">Peter Thiel</a>, Reid Hoffman, and Elon Musk, who is also credited as being one of its co-founders. Second, OpenAI was founded as a nonprofit. Its mission was not to move as quickly as possible to make as much money as possible, but rather to research and develop a technology with enormous transformative potential that therefore needed to be done safely, responsibly, and transparently: AI with the ability to learn and think for itself, also known as artificial general intelligence, or AGI. In order to do so, the company would need to develop<a href="https://www.vox.com/recode/2023/1/5/23539055/generative-ai-chatgpt-stable-diffusion-lensa-dall-e"> generative AI</a>, or AI that can learn from massive amounts of data and generate content upon request.&nbsp;</p>

<p>A few years later, OpenAI needed money. Altman<a href="https://www.vox.com/2019/3/11/18260434/sam-altman-open-ai-capped-profit-y-combinator"> took over as CEO</a> in 2019. Around that time, it established a &ldquo;<a href="https://openai.com/blog/openai-lp">capped profit</a>&rdquo; arm, allowing investors to get up to 100 times a return on what they put into it. The rest of the profit &mdash; if there was any &mdash; would go back into OpenAI&rsquo;s nonprofit. The company was still governed by a board of directors charged with carrying out that nonprofit mission, but the board was pretty much the only thing left of OpenAI&rsquo;s nonprofit origins.</p>

<p>OpenAI <a href="https://www.vox.com/recode/2022/12/7/23498694/ai-artificial-intelligence-chat-gpt-openai">released</a> some of its generative AI products into the world in 2022, giving everyone a chance to experiment with them. People were impressed, and OpenAI was seen as the leader in a burgeoning industry. Thanks to $13 billion of <a href="https://www.vox.com/recode/2023/1/23/23567991/microsoft-open-ai-investment-chatgpt">investments</a> from Microsoft, OpenAI has been able to develop and market its services, giving Microsoft access to the new technologies along the way. Microsoft pinned a large part of its future on AI, and with its investment in OpenAI, established a partnership with the most prominent and seemingly advanced company in the field. And OpenAI&rsquo;s valuation grew by leaps and bounds.</p>

<p>Meanwhile, Altman emerged as the leader of the AI movement because he was the head of the leading AI company, a role he has embraced. He has extolled the virtues of AI (and OpenAI) to world leaders. He says regulation is important, lest his company become too powerful (<a href="https://time.com/6288245/openai-eu-lobbying-ai-act/">only to balk</a> when regulation actually happens). And along the way, he has become one of the most powerful people in tech, if not beyond. Which is part of why his abrupt termination as CEO of OpenAI was such a shock.</p>
<h2 class="wp-block-heading">If Altman was otherwise so popular, what was the OpenAI board so upset about? </h2>
<p>Removing Altman could have amounted to a huge, potentially company-destroying deal, so you&rsquo;d think there&rsquo;d be a very good reason the OpenAI board decided to do it. It has yet to tell us what that reason is.</p>

<p>The board has the authority to remove its CEO with a majority vote. Altman and OpenAI co-founder and president Greg Brockman were on that board &mdash; Brockman was its chair &mdash; but clearly not involved in the vote for their own ouster from it.&nbsp;</p>

<p>The board said in <a href="https://archive.is/QVEoc">a statement</a> that its decision was the result of a &ldquo;deliberative review process by the board, which concluded that [Altman] was not consistently candid in his communications with the board, hindering its ability to exercise its responsibilities. The board no longer has confidence in his ability to continue leading OpenAI.&rdquo;&nbsp;</p>

<p>So, yeah, that&rsquo;s a little vague. For what it&rsquo;s worth, Emmett Shear, who briefly served as OpenAI&rsquo;s interim CEO during all of this, <a href="https://twitter.com/eshear/status/1726526112019382275">tweeted</a> that &ldquo;the board did *not* remove Sam over any specific disagreement on safety, their reasoning was completely different from that. I&rsquo;m not crazy enough to take this job without board support for commercializing our awesome models.&rdquo;</p>

<p>We do have <a href="https://www.nytimes.com/2023/11/21/technology/openai-altman-board-fight.html">some reporting</a> that Altman and the board hadn&rsquo;t gotten along for a while now, much of this due to the release and massive success of ChatGPT. OpenAI suddenly became one of the hottest tech companies and moved quickly to capitalize on that. That&rsquo;s what a for-profit startup does &mdash; not a nonprofit, which, again, OpenAI supposedly was.&nbsp;</p>

<p>Altman hasn&rsquo;t said anything publicly about why he was removed, and it&rsquo;s beyond belief that he had no idea that there were tensions. Brockman, who <a href="https://twitter.com/gdb/status/1725667410387378559">resigned</a> in solidarity with Altman, <a href="https://twitter.com/gdb/status/1725736242137182594">said that</a> he and Altman were &ldquo;shocked and saddened.&rdquo; Presumably, more will come out in time about the board&rsquo;s reasoning for firing Altman. According to <a href="https://www.nytimes.com/2023/11/22/technology/openai-sam-altman-returns.html">the New York Times</a>, there will be an &ldquo;independent investigation&rdquo; into Altman as part of the former board&rsquo;s deal to bring him back.</p>

<p>Given OpenAI&rsquo;s mission to develop safe and responsible AI, there <a href="https://www.vox.com/future-perfect/2023/11/21/23971765/openai-sam-altman-microsoft">are fears</a> that Altman was driving the development of unsafe and irresponsible AI and that the board felt it had to put a stop to it. But, again, we don&rsquo;t yet know if those fears are founded.</p>
<h2 class="wp-block-heading">What happened after Altman got fired? OpenAI got a new CEO and everyone was happy?</h2>
<p>During the five days when Altmas was not CEO, OpenAI actually got two interim CEOs and, it seems, almost no one was happy about any of it.&nbsp;</p>

<p>When the board announced Altman&rsquo;s departure, it said that chief technology officer Mira Murati would be its interim CEO. In the next few days, many of OpenAI&rsquo;s employees <a href="https://www.nytimes.com/2023/11/20/business/openai-staff-exodus-turmoil.html">openly revolted</a>, and the board <a href="https://www.theverge.com/2023/11/18/23967199/breaking-openai-board-in-discussions-with-sam-altman-to-return-as-ceo">was reported</a> to be desperately trying to get Altman back, with Microsoft very much pressuring them to do so. But then Shear, who is Twitch&rsquo;s co-founder and former CEO, <a href="https://twitter.com/eshear/status/1726526112019382275">announced</a> that he was OpenAI&rsquo;s CEO. Not Murati, and not Altman.</p>

<p>It didn&rsquo;t seem like he&rsquo;d have much to oversee, with most of OpenAI&rsquo;s employees threatening to quit if Altman and Brockman weren&rsquo;t reinstated and the current board didn&rsquo;t leave. Murati was the first signee. <a href="https://twitter.com/sama/status/1726543026846351702">Several</a><a href="https://twitter.com/sama/status/1726542866527457751"> prominent</a><a href="https://twitter.com/sama/status/1726543194467483834"> OpenAI</a><a href="https://twitter.com/sama/status/1726542800815280168"> employees</a><a href="https://twitter.com/sama/status/1726548217926758752"> also</a><a href="https://twitter.com/sama/status/1726548325422522647"> tweeted</a><a href="https://twitter.com/sama/status/1726593207511965833"> that</a> &ldquo;OpenAI is nothing without its people,&rdquo; which Altman quote-tweeted with a single heart. Sutskever was also a signatory of the letter. He has since <a href="https://twitter.com/ilyasut/status/1726590052392956028">tweeted that</a> &ldquo;I deeply regret my participation in the board&rsquo;s actions.&rdquo; (Which <a href="https://twitter.com/sama/status/1726594398098780570">earned him</a> a three-heart quote tweet from Altman &mdash; no hard feelings!)</p>

<p>With Altman back at the helm, it appears that most of the order has been restored. Brockman is also back and <a href="https://twitter.com/gdb/status/1727230819226583113">tweeted a photo</a> of himself with many OpenAI employees, all looking quite happy about everything.&nbsp;</p>
<h2 class="wp-block-heading">How did the rest of Silicon Valley respond to the drama? Do people still think Altman should be running OpenAI?</h2>
<p>Sam Altman is a very wealthy, very well-connected entrepreneur-turned-investor who was also running the most exciting tech startup in years. So it&rsquo;s not surprising that once the news of his firing broke, the tech industry&rsquo;s narrative quickly became one about the OpenAI board&rsquo;s ineptitude, not any of his shortcomings.&nbsp;</p>

<p>But there is a world beyond the tech industry, and not everyone in it is behind Altman. You won&rsquo;t hear many people defending the board out loud since it&rsquo;s much safer to support Altman. But writer Eric Newcomer, in a<a href="https://www.newcomer.co/p/give-openais-board-some-time-the?r=171u&amp;utm_campaign=post&amp;utm_medium=web"> post</a> he published November 19, took a stab at it. He noted, for instance, that Altman has had fallouts with partners before &mdash; one of whom was Elon Musk &mdash; and reported that Altman was asked to leave his perch running Y Combinator.</p>

<p>&ldquo;Altman had been given a lot of power, the cloak of a nonprofit, and a glowing public profile that exceeds his more mixed private reputation,&rdquo; Newcomer wrote. &ldquo;He lost the trust of his board. We should take that seriously.&rdquo;</p>
<h2 class="wp-block-heading">What was Microsoft’s response to all this? Did they really offer Altman a job?</h2>
<p>Microsoft has poured billions of dollars into OpenAI, and a big part of its future direction is riding on OpenAI&rsquo;s success. OpenAI&rsquo;s complete implosion would be a very bad development for that future.</p>

<p>When it seemed that talks between Altman and OpenAI had broken down, Microsoft CEO <a href="https://www.vox.com/satya-nadella" data-source="encore">Satya Nadella</a><a href="https://twitter.com/satyanadella/status/1726509045803336122"> tweeted</a> that the company was still very confident in OpenAI and its new leadership, but that it was also starting a &ldquo;new advanced AI research team&rdquo; headed up by &mdash; you guessed it &mdash; Sam Altman. He added that Brockman and unnamed &ldquo;colleagues&rdquo; were also on board.</p>

<p>But Nadella also made it very clear, in <a href="https://www.cnbc.com/2023/11/20/microsoft-ceo-nadella-says-openai-governance-needs-to-change-no-matter-where-altman-ends-up.html">multiple</a> <a href="https://www.bloomberg.com/news/videos/2023-11-20/microsoft-wants-to-work-with-altman-no-matter-what-video?sref=qYiz2hd0">interviews</a>, that he was open to (and would prefer) Altman to return to running OpenAI &mdash; and that he wasn&rsquo;t very happy with its board, which didn&rsquo;t consult with nor give Microsoft a heads up about its plans, let alone tell its partner and main investor why it made that decision. And Altman <a href="https://twitter.com/sama/status/1726686611260494238">tweeted</a> that &ldquo;satya and my top priority remains to ensure openai continues to thrive.&rdquo;</p>

<p>With Altman back at OpenAI, it looks like Microsoft&rsquo;s new AI research team won&rsquo;t need to go forward. He <a href="https://twitter.com/sama/status/1727207458324848883">tweeted</a> that his return to OpenAI was done &ldquo;w satya&rsquo;s support.&rdquo;</p>
<h2 class="wp-block-heading">What does all this mean for AI safety? </h2>
<p>That kind of depends on what OpenAI had in the works and Altman&rsquo;s plans for it, doesn&rsquo;t it? Maybe Altman and OpenAI figured out the artificial general intelligence puzzle and the board thought it was too powerful to release so they canned him. Maybe it had nothing to do with OpenAI&rsquo;s tech at all and more to do with the unresolvable conflict between a nonprofit&rsquo;s mission and an executive&rsquo;s quest to build the most valuable company in the world &mdash; a conflict that got worse and worse as OpenAI and Altman got bigger and bigger. And which, in the end, Altman won.</p>

<p>If nothing else, this whole debacle serves as a reminder that the safety of products shouldn&rsquo;t be left to the businesses that put them out into the world, which are generally only interested in safety when it makes them money or stops them from losing it. Housing that mission within a safety-focused nonprofit will only work as long as the nonprofit doesn&rsquo;t stop the company from making money. And remember, OpenAI isn&rsquo;t the only company working on this technology. Plenty of others that are very much not nonprofits, like<a href="https://www.vox.com/recode/2023/3/4/23624033/openai-bing-bard-microsoft-generative-ai-explained"> Google</a> and <a href="https://www.vox.com/technology/2023/7/28/23809028/ai-artificial-intelligence-open-closed-meta-mark-zuckerberg-sam-altman-open-ai">Meta</a>, have their own generative AI models.</p>

<p>Governments around the world are trying to figure out how best to regulate AI. How safe this technology is will largely rely on if and how they do it. It won&rsquo;t and shouldn&rsquo;t depend on one man (read: Altman) who says he has the world&rsquo;s best interests at heart and that we should trust him.</p>

<p><em><strong>Update, November 22, 12:30 pm ET:</strong> This story was originally published on November 20 and has been updated to include news of Altman&rsquo;s reinstatement and more details about his ouster and return.</em></p>
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			<entry>
			
			<author>
				<name>Sara Morrison</name>
			</author>
			
			<title type="html"><![CDATA[Your phone is the key to your digital life. Make sure you know what to do if you lose it.]]></title>
			<link rel="alternate" type="text/html" href="https://www.vox.com/technology/23954548/lost-broken-stolen-phone-save-yourself" />
			<id>https://www.vox.com/technology/23954548/lost-broken-stolen-phone-save-yourself</id>
			<updated>2023-11-17T17:51:15-05:00</updated>
			<published>2023-11-17T17:51:13-05:00</published>
			<category scheme="https://www.vox.com" term="Cybersecurity" /><category scheme="https://www.vox.com" term="Privacy &amp; Security" /><category scheme="https://www.vox.com" term="Technology" />
							<summary type="html"><![CDATA[The night before I was supposed to go on a long and well-deserved vacation, something very, very bad happened: I lost my phone. I had a friend over and, I decided, he must have accidentally taken my phone with him when he left. Which was a problem because all methods I had to contact him [&#8230;]]]></summary>
			
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<img alt="" data-caption="A terrifying image, especially if you haven’t prepared for the prospect of suddenly losing your phone. | Peter Cade/Getty Images" data-portal-copyright="Peter Cade/Getty Images" data-has-syndication-rights="1" src="https://platform.vox.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/25073671/GettyImages_591397373.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
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	A terrifying image, especially if you haven’t prepared for the prospect of suddenly losing your phone. | Peter Cade/Getty Images	</figcaption>
</figure>
<p>The night before I was supposed to go on a long and well-deserved vacation, something very, very bad happened: I lost my phone. I had a friend over and, I decided, he must have accidentally taken my phone with him when he left. Which was a problem because all methods I had to contact him &mdash; including his phone number and address &mdash; were in the one thing I now didn&rsquo;t have.</p>

<p>There&rsquo;s nothing like spending 30 minutes panicking that you&rsquo;ve lost your phone to make you realize just how devastating that loss can be &#8230; and how poorly you&rsquo;ve prepared for the possibility. Access to just about everything I wasn&rsquo;t already logged into on my computer was dependent on access to my phone, with my mobile-device-only password manager and multifactor <a href="https://www.vox.com/recode/22419794/authenticator-apps-and-you-authy-google-authenticator">authentication apps</a> and text messages. Actually, had I even backed my phone up to my iCloud account? Didn&rsquo;t I delete my backups to free up storage space? Was I logged into iCloud on my laptop? Would it even be possible to log in, since my passwords and authentication tools were only on the phone?&nbsp;</p>

<p>&ldquo;I don&rsquo;t think most people prepare for losing their phone,&rdquo; Sherrod DeGrippo, director of threat intelligence strategy at Microsoft, told Vox. &ldquo;Which is surprising considering how many people [have] lost their phone, broke their device, or had it stolen. Despite many people having experience here, they aren&rsquo;t often taking the right precautions.&rdquo;</p>

<p>Our phones have become our main &mdash; in some cases, only &mdash; gateway to so many things. If you lock yourself out of your house, you can call a locksmith to get back in, even if it&rsquo;s the middle of the night on a holiday. But if you lose your phone, you may lose your keys to a whole lot more, and it may take a while, if ever, to get that access back.&nbsp;</p>

<p>Ironically, this is especially true if you&rsquo;ve proactively taken the kind of basic digital security measures most experts would recommend. My efforts to secure my accounts from bad actors &mdash; some of which relied on having my phone &mdash; might have made it that much harder for me to get back into them.</p>

<p>That&rsquo;s not to say that you shouldn&rsquo;t do those things &mdash; you absolutely should. You just want to make sure you&rsquo;re preparing for the possibility of a lost device when you set them up. The trick is to make sure you aren&rsquo;t low-hanging fruit for bad actors, while also not putting that fruit so high up that you can&rsquo;t reach it if you need it.</p>

<p>So I&rsquo;ve put together a little guide on how to best protect yourself from losing everything if you lose your phone. One thing to keep in mind: These are recommendations for the average person with the average security concerns. If you&rsquo;ve got different considerations because you&rsquo;re, say, storing valuable company secrets on your phone, this is not the guide for you.</p>
<h2 class="wp-block-heading">Make sure you have something to restore: Back that phone up</h2>
<p>If you aren&rsquo;t backing up your phone, there may not <em>be</em> anything to get back if you lose or break it. Some of those things, like photos, may be lost forever. Fortunately, it&rsquo;s easier than ever to back up your phone.</p>

<p>&ldquo;Backup of data in the digital reality we&rsquo;re in now is paramount. The impact of no backups is just too dangerous,&rdquo; DeGrippo said.&nbsp;</p>

<p>The old-fashioned way is to connect your phone to your computer. You can find directions on how to do this for your iPhone <a href="https://support.apple.com/guide/iphone/back-up-iphone-iph3ecf67d29/ios">here</a> and your Android <a href="https://www.acronis.com/en-us/blog/posts/how-to-backup-android-phone-to-pc/">here</a>. This is fine, as long as you remember to back it up regularly and you aren&rsquo;t in a situation where both your phone and your computer are lost or destroyed at the same time.&nbsp;</p>

<p>That&rsquo;s why you may want to consider backing it up to the cloud. You can set it to do so automatically and frequently, and your data will be housed in a separate and secure location. There will also, most likely, be a price attached: <a href="https://support.apple.com/en-us/HT211228">Apple</a> and <a href="https://one.google.com/about/storage-backup">Google</a>, for instance, offer a tiny bit of cloud storage for free. For most people, that&rsquo;s not enough, and you&rsquo;ll have to shell out for a paid tier.&nbsp;</p>

<p>&ldquo;This is generally worth it to seamlessly transfer to another device without data loss in case your handset goes missing forever,&rdquo; DeGrippo said.</p>

<p>Your device manufacturer or carrier may have backup options, too, if you want to do some price and feature shopping.&nbsp;</p>

<p>If you&rsquo;re especially afraid of losing your backup, you can do what I do: back it up to the cloud as well as your laptop, and then back your laptop up to a password-protected external disk drive that you store in a water- and fire-proof safe. This is probably excessive and unnecessary for most people, but it does protect you from many of the worst-case scenarios.</p>

<p>But your work isn&rsquo;t done yet. You also want to make sure you know how to access that backup if you need it. As I learned, your phone can&rsquo;t be the sole point of access to your backup. That may also mean making sure that the passwords or authentication codes you need to log into your cloud account can be accessed outside your phone (more on this later).</p>
<h2 class="wp-block-heading">Your phone may not be as lost as you think</h2>
<p>These days, phones and many other devices come with locator services, like Apple&rsquo;s &ldquo;Find My.&rdquo; Make sure you&rsquo;ve both activated it and know where and how to access it on another device (assuming you have one) if the worst happens.</p>

<p>This was how I got my phone back, by the way: after a half hour of panicking, I remembered I had Find My set up on my phone and laptop, and used my computer to find my phone (it was under my pillow a few feet away the whole time). You might not be so lucky, but locator services are good for that, too: They often allow you to remotely wipe your device if you fear it&rsquo;s fallen into the wrong hands. (Hopefully you&rsquo;ve done your backup homework so you aren&rsquo;t actually losing anything if you do have to wipe your phone).&nbsp;</p>

<p>You can even put a message on the device for whoever has it to see. I can personally attest to the usefulness of that: I left my laptop on a bus years ago. I put a plea for its return (and a reward offer) on the laptop screen. I got my computer back. Instructions on how to use Apple&rsquo;s &ldquo;<a href="https://support.apple.com/en-us/HT210400">Find My</a>&rdquo; service can be found here, and Google has <a href="https://support.google.com/accounts/answer/6160491?hl=en">an option</a> for finding Android devices.</p>

<p>&ldquo;Test out these kinds of features so when you really need them, you&rsquo;ll know exactly how to find them. Further, make sure to enable the find feature on all your devices, so when you lose one, the others can locate it for you,&rdquo; DeGrippo said.</p>

<p>You may also want to consider sharing your location (which is really your device&rsquo;s location) with someone you trust. This concept is bizarre to me, a privacy reporter, but it&rsquo;s something <a href="https://www.vox.com/culture/23742552/location-sharing-iphone-friends-privacy-risks">plenty of people</a> do, and that experts recommend. And not just for finding a lost phone, either.</p>

<p>&ldquo;I do this with my friends and family and it makes me feel safer knowing someone always has a general idea of where I am,&rdquo; DeGrippo said. &ldquo;Only share this with people who you trust, under the idea that it is always safer for that person to know where you are.&rdquo;</p>

<p>Remember, you can revoke that access anytime for whatever reason.</p>
<h2 class="wp-block-heading">The cybersecurity measures that could make you life harder (but you should still do them)</h2>
<p>Now that you&rsquo;ve done everything you can to back your phone up and possibly even locate it if it goes missing, you should think about if and how you can get into all of the apps and services you&rsquo;ve put on your phone if you don&rsquo;t have said phone.</p>

<p>If you use the same password for virtually everything and don&rsquo;t have multifactor authentication on your accounts, then it&rsquo;ll be easy to get back into them, assuming they have a web version and you have access to a second device. Enter that one password that you&rsquo;ve surely memorized by now and you&rsquo;re in.</p>

<p>But! This is also a terrible plan, because it makes it easy for anyone else to get into your account, too. Your password is only as safe as the worst company you&rsquo;ve entrusted it to. All you need is for one of the countless websites and apps you use that password for to have a data breach, and <a href="https://haveibeenpwned.com/">you&rsquo;re screwed</a>. <a href="https://www.vox.com/recode/2020/1/28/21080122/avoid-hack-hacker-theft">I speak from experience</a>. Trust me, you don&rsquo;t want to log into your bank account and see that most of your life savings has been wired out of it because <a href="https://www.vice.com/en/article/8q88k5/hackers-stole-68-million-passwords-from-tumblr-new-analysis-reveals">Tumblr got hacked</a>.</p>

<p>Choose unique, <a href="https://support.google.com/accounts/answer/32040?hl=en">strong</a> passwords for all of your accounts. That way, if a password is exposed in a data breach, the damage will be limited to just one account. Of course, that would mean you also need to remember all of those passwords. And that&rsquo;s where a password manager comes in.</p>

<p>&ldquo;I highly recommend everybody has a password manager and learns how to use it,&rdquo; Casey Oppenheim, co-founder and CEO of security and privacy software developer Disconnect, said.</p>

<p><a href="https://support.apple.com/en-us/HT204085">Apple</a> and <a href="https://passwords.google.com/?pli=1">Google</a> have password managers built right into their services, which makes creating and storing those passwords a quick and simple process. A few taps and you&rsquo;re good.&nbsp;</p>

<p>You can also try a third-party app like LastPass or 1Password, though you might have to pay for them. I used the free version of LastPass, which meant I only had access to it through my phone (the paid version lets you use it on multiple devices). Which was fine until I thought I lost my phone and realized it wasn&rsquo;t.</p>

<p>&ldquo;Ideally, it&rsquo;s a password manager that is not just on your phone, but you can access it on the web,&rdquo; Oppenheim said. &ldquo;That&rsquo;s not as secure, but I think for most people, you want to be able to access your password manager not just locally on your device.&rdquo;</p>

<p>(It&rsquo;s worth pointing out that LastPass has had some <a href="https://arstechnica.com/information-technology/2023/02/lastpass-hackers-infected-employees-home-computer-and-stole-corporate-vault/">significant security issues</a> over the last year, which it wasn&rsquo;t <a href="https://www.theverge.com/2022/12/28/23529547/lastpass-vault-breach-disclosure-encryption-cybersecurity-rebuttal">very forthcoming</a> about. Keep that in mind when choosing which password manager to use.)</p>

<p>When you set up one of these third-party password managers, you&rsquo;ll have to give your account a master password &mdash; the password to get into your passwords. Do not store this password on your phone, for reasons that should be obvious by now. Keep it somewhere safe and ensure that you&rsquo;ll remember it if you ever happen to need it.&nbsp;</p>

<p>Even if you can&rsquo;t get into your password manager, it won&rsquo;t be the end of the world. Humans are fallible and forgetful, and so we have password reset options. Just make sure you have access to whatever you&rsquo;ll be getting those reset codes and links on if your phone is gone. If the reset code comes via a text, for example, that&rsquo;s not very helpful.</p>

<p>That brings us to the second security measure that you really should do, but could make things difficult if you lose your phone: multifactor authentication. If you do this through texts (a strategy you <a href="https://www.vox.com/recode/22419794/authenticator-apps-and-you-authy-google-authenticator">might want to rethink</a>) or an authenticator app, you risk losing access to your accounts if you lose your phone. Getting that access back may be difficult, if not impossible.</p>

<p>If that&rsquo;s why you&rsquo;ve been avoiding using multifactor authentication in the first place, it shouldn&rsquo;t be. There are easy ways to get authentication codes even if you lose your phone. The trick is to make sure you&rsquo;ve set that up. Instructions to do so for Authy, for example, <a href="https://support.authy.com/hc/en-us/articles/360016317013-Enable-or-Disable-Authy-Multi-Device">are here</a>. Google Authenticator finally made this option available <a href="https://security.googleblog.com/2023/04/google-authenticator-now-supports.html">in April</a>. If your authenticator app has a master password, save it somewhere safe that isn&rsquo;t your phone, just like you should for your password manager&rsquo;s password.&nbsp;</p>

<p>If you&rsquo;re one of the many people who rely on text-based authentication, you can always connect a second device, like a tablet, to your messaging app so you&rsquo;re still getting texts even if you don&rsquo;t have your phone. Just remember that&rsquo;ll mean all of your texts, not just the authentication code ones, will go to that device, too.&nbsp;</p>

<p>Finally, when you set up multifactor authentication on accounts, you should also get recovery codes that will let you back into your account even if you can&rsquo;t access your authentication method. Here&rsquo;s how to get them <a href="https://help.instagram.com/1006568999411025">for your Instagram account</a>, for example. But you have to print those out or write them down and keep them somewhere safe &mdash; again, that place is not your phone. You could even take screenshots and put those on another device. There&rsquo;s a bit of a debate within the security community on whether you should be storing master passwords and recovery codes on other devices or offline, but the general consensus seems to be: use the method that works best for you and is relatively secure.&nbsp;</p>

<p>This is the last step in a process that some people already think has too many steps, but I assure you that, for most people, it&rsquo;s not that hard and you&rsquo;ll be very glad you did it if the need ever arises &hellip; or very sorry that you didn&rsquo;t.&nbsp;</p>
<h2 class="wp-block-heading">Put a second layer of protection on your apps</h2>
<p>While we&rsquo;re on the topic of your phone getting lost or stolen, this might be a good time to make sure that someone else still can&rsquo;t get the keys to your life even if they get into your phone &mdash; which <a href="https://www.wsj.com/articles/apple-iphone-security-theft-passcode-data-privacya-basic-iphone-feature-helps-criminals-steal-your-digital-life-cbf14b1a">is a possibility</a> even if you&rsquo;ve locked it with something like Face ID.&nbsp;</p>

<p>Many apps give you the option to add an app-specific lock. When you think about all of the really important things that can be accessed through your phone and the consequences if they fell into the wrong hands &mdash; bank accounts, <a href="https://www.vox.com/even-better/23157229/online-scam-venmo-zelle-cashapp-crypto">payment apps</a>, password managers, and authentication apps, to name a few &mdash; you may find that&rsquo;s very much worth the few extra seconds it takes to unlock the apps when you need them.&nbsp;</p>

<p>If you use Face ID, it really couldn&rsquo;t be easier. A passcode takes a little longer, and if you go that route, just make sure the code isn&rsquo;t the same as what you use to unlock your phone, and isn&rsquo;t something that can be easily guessed. Setting this up is easy (here&rsquo;s the instructions for Venmo, <a href="https://help.venmo.com/hc/en-us/articles/217532257-PIN-Touch-ID-Setup">for example</a>), and most apps that have the really important stuff, like financial data or access, offer it.&nbsp;&nbsp;</p>

<p>Finally, once you&rsquo;ve got all of these measures in place, take a little bit of time to make sure you know what you have, where, and how to use it. When you first realize your phone is lost, broken, or stolen, panic might make you forget all the things you set up to protect and prepare yourself. The tool I ultimately used to find my phone was right there the whole time, but it took half an hour before I remembered it was an option. Part of the reason why is that I hadn&rsquo;t used the &ldquo;Find My&rdquo; app on my computer in years.</p>

<p>Hopefully, you&rsquo;ll never need to actually use any of these things, although the chances that you&rsquo;ll lose access to your phone at some point &mdash; even if it&rsquo;s just lost in your home for half an hour &mdash; are pretty good. If you&rsquo;ve done the work to prepare for the worst, you&rsquo;ll be in a much better place if it ever happens.</p>

<p><em><strong>Update, November 17, 5:45 pm ET: </strong>This story has added a mention of LastPass&rsquo;s security breaches.</em></p>
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					</entry>
			<entry>
			
			<author>
				<name>Sara Morrison</name>
			</author>
			
			<title type="html"><![CDATA[Is the green texting bubble about to burst?]]></title>
			<link rel="alternate" type="text/html" href="https://www.vox.com/technology/2023/11/17/23965554/iphone-android-rcs-imessage-blue-bubble-elitism" />
			<id>https://www.vox.com/technology/2023/11/17/23965554/iphone-android-rcs-imessage-blue-bubble-elitism</id>
			<updated>2023-11-17T14:09:14-05:00</updated>
			<published>2023-11-17T14:10:00-05:00</published>
			<category scheme="https://www.vox.com" term="Apple" /><category scheme="https://www.vox.com" term="Big Tech" /><category scheme="https://www.vox.com" term="Google" /><category scheme="https://www.vox.com" term="Technology" />
							<summary type="html"><![CDATA[The story is sad, yet so familiar to iPhone owners. You meet someone new and give them your number, only to receive a green (harsh, unwelcoming), not blue (peaceful, comforting), text bubble. If you deign to respond, you&#8217;re confronted with restrictive character limits, pixelated photos and videos, and nothing to tell you whether the person [&#8230;]]]></summary>
			
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<img alt="" data-caption="Those notorious green Android texts will stick around for a while yet. | Javier Zayas Photography/Vox" data-portal-copyright="Javier Zayas Photography/Vox" data-has-syndication-rights="1" src="https://platform.vox.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/25092738/GettyImages_1445814976.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
	<figcaption>
	Those notorious green Android texts will stick around for a while yet. | Javier Zayas Photography/Vox	</figcaption>
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<p>The story is sad, yet so familiar to iPhone owners. You meet someone new and give them your number, only to receive a green (harsh, unwelcoming), not blue (peaceful, comforting), text bubble. If you deign to respond, you&rsquo;re confronted with restrictive character limits, pixelated photos and videos, and nothing to tell you whether the person you&rsquo;re texting has read your message or is currently composing a response. You only <a href="https://www.wired.com/story/android-users-can-like-iphone-messages-now/">recently got</a> the ability to emoji-react to them.&nbsp;&nbsp;</p>

<p>Or perhaps you&rsquo;re the Android owner, sick of being made to feel ashamed about your choice of phone operating system just because your texts appear in green bubbles on iPhones and everyone else&rsquo;s are blue.&nbsp;</p>

<p>Some of this is about to change. Apple is finally, <em>finally</em> going to let iPhones support the Rich Communication Services, or RCS, standard that Android texts use. Soon, Apple and Android users will be able to exchange longer messages with better-quality photos and videos, read receipts, typing indicators, location sharing, and improved cybersecurity. But what is surely the most important feature for some users, the text bubble color, well, that&rsquo;s likely to remain separate but not equal &mdash; at least for the time being.</p>

<p>&ldquo;Later next year, we will be adding support for RCS Universal Profile, the standard as currently published by the GSM Association,&rdquo; an Apple spokesperson said in a statement. &ldquo;We believe the RCS Universal Profile will offer a better interoperability experience when compared to SMS or MMS. This will work alongside iMessage, which will continue to be the best and most secure messaging experience for Apple users.&rdquo;</p>

<p>This comes as a surprise, given that Apple famously refused to do it for so long. Even as recently as <a href="https://www.theverge.com/2022/9/7/23342243/tim-cook-apple-rcs-imessage-android-iphone-compatibility">Vox&rsquo;s Code Conference in 2022</a>, CEO Tim Cook said that the company had no plans to adopt RCS. Android users who were frustrated about that, he shrugged, should switch to his iPhones.</p>

<p>So Apple had made it clear that a diminished experience for Android users is, at least in part, motivated by the desire to convert them to Apple devices. But these days, the problem with that approach is the fact that Apple is under a lot of antitrust scrutiny around its control over those devices. This is specifically true <a href="https://www.reuters.com/technology/should-new-tech-rules-apply-microsofts-bing-apples-imessage-eu-asks-2023-10-09/">in Europe</a>, where the EU has made <a href="https://www.europarl.europa.eu/news/en/press-room/20220930IPR41928/long-awaited-common-charger-for-mobile-devices-will-be-a-reality-in-2024">interoperability demands</a> that Apple has begrudgingly acceded to, like <a href="https://www.theverge.com/2023/9/12/23860305/airpods-pro-usb-c-cases-apple-announced">the</a> <a href="https://9to5mac.com/2023/10/05/iphone-15-usb-c-lifestyle/">switch</a> from Apple&rsquo;s proprietary lightning charging port to the universal USB-C standard. So this may be Apple seeing the texting on the wall and adopting RCS on its own before someone forces it to.&nbsp;</p>

<p>The move is good for cybersecurity, too &mdash; albeit not as good as it could be. iMessage is <a href="https://support.apple.com/guide/security/how-imessage-sends-and-receives-messages-sec70e68c949/web">end-to-end encrypted</a>, which means only you and the Apple device you&rsquo;re exchanging messages with can see the contents of those messages. You couldn&rsquo;t get that capability across operating systems unless you used an end-to-end encrypted messaging service like Signal. Apple adding RCS could mean that texts between platforms will have end-to-end encryption. It doesn&rsquo;t mean they will. Apple has <a href="https://appleinsider.com/articles/23/11/16/apples-flavor-of-rcs-wont-support-googles-end-to-end-encryption-extension">already said</a> it doesn&rsquo;t have plans to do so; just on making the RCS standard more secure. But Apple has changed its mind before.</p>

<p>&ldquo;While this first step might only amount to you being able to send your mom a video without it being blurry and the size of a postage stamp, if we keep up the pressure RCS standard adoption could lead to a future where everyone can send messages to friends and family without worrying about who else might be able to read them,&rdquo; Caitlin Seeley George, campaigns and managing director of digital rights advocacy group Fight for the Future, said in a statement to Vox. Fight for the Future, along with several other groups, has been pushing Apple to adopt RCS for privacy and security reasons.</p>

<p>But there is now at least one way for Android users to get that blue bubble. A phone maker called Nothing has a new app that will give its customers precious blue bubble access. Nothing&rsquo;s new Nothing Chats app, built on a tool developed by a company called Sunbird, will let users send blue-bubble-encased texts to iPhones, thus disguising their Android-ness. It&rsquo;s only available on the Nothing Phone (2), and the Washington Post <a href="https://www.washingtonpost.com/technology/2023/11/14/imessage-on-android-nothing-sunbird/">says it has</a> &ldquo;key limitations.&rdquo; But a green bubble isn&rsquo;t one of them. You may also be opening yourself up to some major security issues. In order for this to work, you have to log into your Apple account on a third party &mdash; Sunbird&rsquo;s &mdash; device. <a href="https://www.androidauthority.com/nothing-chats-app-security-3385480/">Nothing says</a> this will all be kept encrypted and as secure as possible, but &#8230; user beware.</p>

<p>Meanwhile, Apple isn&rsquo;t saying what the reasons are for the RCS adoption. Nor is it saying exactly how this will play out or even when, aside from &ldquo;late next year.&rdquo; If you&rsquo;re hoping it&rsquo;ll mean that texts, regardless of the device from which they were sent, will be equally blue, you&rsquo;ll probably be disappointed. Apple seems to be intent on keeping iMessage platform-specific.&nbsp;</p>

<p>So the green bubble stigma will probably continue. But at least the texts from your iPhone friends mocking you for your green bubble will be better.</p>
						]]>
									</content>
			
					</entry>
			<entry>
			
			<author>
				<name>Sara Morrison</name>
			</author>
			
			<title type="html"><![CDATA[The secrets Google spilled in court]]></title>
			<link rel="alternate" type="text/html" href="https://www.vox.com/technology/2023/11/16/23962967/google-search-antitrust-trial-what-we-learned" />
			<id>https://www.vox.com/technology/2023/11/16/23962967/google-search-antitrust-trial-what-we-learned</id>
			<updated>2023-11-16T10:16:30-05:00</updated>
			<published>2023-11-16T10:15:00-05:00</published>
			<category scheme="https://www.vox.com" term="Antitrust" /><category scheme="https://www.vox.com" term="Big Tech" /><category scheme="https://www.vox.com" term="Google" /><category scheme="https://www.vox.com" term="Tech policy" /><category scheme="https://www.vox.com" term="Technology" />
							<summary type="html"><![CDATA[The Google search antitrust trial is expected to wrap up by Thanksgiving. And while we&#8217;ll have to wait until next year for a verdict, there are a few things we learned over the last two months of the first big test of the limits of Big Tech&#8217;s power. The Department of Justice is accusing Google [&#8230;]]]></summary>
			
							<content type="html">
											<![CDATA[

						
<figure>

<img alt="" data-caption="Google’s New York City office. | Spencer Platt/Getty Images" data-portal-copyright="Spencer Platt/Getty Images" data-has-syndication-rights="1" src="https://platform.vox.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/24906223/GettyImages_1281329479.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
	<figcaption>
	Google’s New York City office. | Spencer Platt/Getty Images	</figcaption>
</figure>
<p>The <a href="https://www.vox.com/technology/2023/9/11/23864514/google-search-antitrust-trial">Google search antitrust trial</a> is expected to wrap up by Thanksgiving. And while we&rsquo;ll have to wait until next year for a verdict, there are a few things we learned over the last two months of the first big test of the limits of <a href="https://www.vox.com/recode/22822916/big-tech-antitrust-monopoly-regulation">Big Tech&rsquo;s power</a>.</p>

<p>The Department of Justice is accusing <a href="https://www.vox.com/google" data-source="encore">Google</a> of using its monopoly over internet search to freeze out its competitors &mdash; real or potential. Instead of innovating and putting out a superior product that users prefer, as Google insists it does, the government says the company is resting on its laurels and paying off manufacturers, carriers, and browser developers to make Google the default search engine across countless devices and operating systems. That&rsquo;s why, when you search for something on Safari or Firefox, ask Siri a question, or type something into the search widget that came pre-installed on your Samsung Galaxy&rsquo;s home screen, Google is powering that search. And although you can <a href="https://www.searchenginejournal.com/change-default-search-engine-browser/464446/">always change it</a> to a different search engine, the DOJ maintains that most people don&rsquo;t know they can or don&rsquo;t know how, creating an exclusionary barrier to entry.</p>

<p>Part of the problem is that Google pays billions of dollars every year for default placement, a price almost none of its competitors &mdash; if it really even has any &mdash; can afford. That helps Google make many more billions of dollars off the ads on those search results. Having as many people using Google Search as much as possible is what makes the company&rsquo;s search engine so attractive to advertisers, and the majority of Google&rsquo;s revenue comes from those search ads. The incredible amount of data Google collects from those trillions of searches also helps it monetize some of its other services and gives it a major competitive edge over other search providers. Knowing what everyone everywhere wants to know all the time has made Google one of the most valuable companies in the world.</p>

<p>Over the course of the trial, we&rsquo;ve learned a little bit more about the lengths Google has gone to to stay on top and boost revenue, and how hard it is for other search engines to gain a foothold. We don&rsquo;t know as much as we could because Google has also gone to great lengths to keep as much information as possible away from the public.</p>

<p>Is Google using its dominant search market position to illegally freeze out competition, giving users a worsening search experience and advertisers less bang for more bucks because there&rsquo;s no other game in town? Or is Google simply offering the best experience possible, without the added hassle of having to wade through a pesky choice screen the first time users open a search app?&nbsp;</p>

<p>We&rsquo;ll find out what a judge thinks in a few months. In the meantime, here&rsquo;s what we learned in the landmark trial, the result of which may change your internet experience.</p>
<h2 class="wp-block-heading">1. Google paid $26.3 billion in 2021 to own search defaults — and made a whole lot more from search ads</h2>
<p>Midway through the trial, Judge Amit Mehta unredacted part of a <a href="https://www.justice.gov/d9/2023-10/417401.pdf">slide</a> that showed how much Google pays out on those default search agreements. And it&rsquo;s a lot! In 2021, the most recent year available, Google gave $26.3 billion to companies like <a href="https://www.vox.com/apple" data-source="encore">Apple</a>, Verizon, Samsung, and Mozilla. Google&rsquo;s search ad revenue that year, which is also on the slide, was $146.4 billion. (In 2014, the first year these numbers are available, Google paid $7.1 billion and made $46.8 billion.) Not a bad return on the company&rsquo;s investment. It&rsquo;s also a high bar that no competitor, except maybe <a href="https://www.vox.com/microsoft" data-source="encore">Microsoft</a>, could hope to reach &mdash; more on that later.</p>
<h2 class="wp-block-heading">2. Google’s secretive deal with Apple gets a little less secret</h2>
<p>Google&rsquo;s revenue-sharing deal with Apple was a major part of the trial because Apple is believed to get the bulk of what Google pays out in those agreements. Having a default search placement on Apple devices, which make up roughly half of the smartphone market in the US, is extremely important to Google. We&rsquo;ve known for years that Google pays Apple for that default placement &mdash; this also stops Apple from developing its own search engine &mdash; but that&rsquo;s about it. While Google tried to keep virtually everything about the deal away from the public, we still got a few new details.</p>

<p>In an apparent slip-up, Google&rsquo;s own witness in the waning days of the trial told us how much of Google&rsquo;s ad revenue Apple gets: 36 percent for searches done on its Safari browser. The monetary value of that 36 percent is still a mystery. Judge Mehta did not disclose how big Apple&rsquo;s slice of the $26.3 billion pie is, allowing the DOJ only to say it&rsquo;s &ldquo;more than $10 billion.&rdquo; But the New York Times, citing internal Google sources, put it at <a href="https://www.nytimes.com/2023/10/26/technology/google-apple-search-spotlight.html">$18 billion</a>.&nbsp;</p>
<h2 class="wp-block-heading">3. Apple thought about buying Bing</h2>
<p>We didn&rsquo;t just find out some of Google&rsquo;s secrets; a few things about Apple came out, too. Apple&rsquo;s senior vice president John Giannandrea <a href="https://www.washingtonpost.com/technology/2023/10/05/apple-microsoft-bing-google-search-trial/">testified</a> that his company talked to Microsoft about buying Bing in 2018. Apple ultimately decided against it, but not before using the possibility as leverage in its search default negotiations with Google, something Microsoft is still <a href="https://fortune.com/2023/09/28/google-antitrust-trial-microsoft-executive-testifies-apple-bing-web-search/">pretty sore</a> about. Apple executive Eddy Cue <a href="https://www.cnbc.com/2023/09/26/apples-eddy-cue-defends-default-search-contract-with-google-in-trial.html">testified</a> that the company chooses Google to be the default search because it believes Google is the best for its users. But speaking of Bing &hellip;</p>
<h2 class="wp-block-heading">4. Microsoft was desperate to make Bing happen  </h2>
<p>Multiple <a href="https://searchengineland.com/microsoft-blames-google-apple-rejecting-bing-432689">Microsoft</a> <a href="https://www.bloomberg.com/news/articles/2023-09-28/microsoft-mulled-2016-billion-dollar-apple-investment-vp-says?sref=qYiz2hd0">executives</a>, including CEO <a href="https://www.washingtonpost.com/technology/2023/10/02/microsoft-ceo-google-antitrust-trial/">Satya Nadella</a>, testified that Microsoft really, really wanted to make Bing the default search on Apple devices, to the point where it was willing to lose billions of dollars a year for the privilege. Samsung and Verizon, the trial also revealed, essentially refused to even negotiate with Microsoft over changing their search defaults to Bing. Perhaps they were thinking of Mozilla&rsquo;s experience switching from Google to Yahoo. Mozilla CEO Mitchell Baker <a href="https://arstechnica.com/tech-policy/2023/11/firefox-lost-users-during-failed-yahoo-search-deal-says-mozilla-ceo/">testified</a> that Yahoo offered more money and fewer ads, so Mozilla&rsquo;s Firefox browser switched the default from Google to Yahoo <a href="https://techcrunch.com/2014/11/19/mozilla-partners-with-yahoo-which-will-become-the-default-search-engine-in-firefox-next-month/">in 2014</a>. Mozilla switched back to Google a few years later, which Baker attributed to Google&rsquo;s search being better for its users, echoing the point that Google emphasized in its defense.</p>
<h2 class="wp-block-heading">5. Google wasn’t always a big fan of search defaults</h2>
<p>When Microsoft was the dominant player in web browsers, Google didn&rsquo;t think search engine defaults were so great, and said as much in newly revealed documents. In 2005, former Google lawyer David Drummond <a href="https://www.justice.gov/d9/2023-10/417451_0.pdf">warned Microsoft</a>, at that point just a few years removed from its own <a href="https://www.vox.com/recode/22893117/microsoft-activision-antitrust-big-tech">antitrust woes</a>, that making Microsoft&rsquo;s search engine the default on its (then market-leading) Internet Explorer browser would be a bad look to <a href="https://www.vox.com/antitrust" data-source="encore">antitrust</a> regulators, and Google might sue Microsoft over it.</p>
<h2 class="wp-block-heading">6. How Google’s money printer goes brrr (at someone else’s expense)</h2>
<p>We got a few glimpses of how Google milks or manipulates its search engine for additional revenue. In March 2019, the company was trying to figure out what to do about the possibility that it wouldn&rsquo;t meet its search revenue targets due to a &ldquo;softness&rdquo; in search queries. An email from then-head of search, Ben Gomes, expressed concern over how his division was <a href="https://www.justice.gov/d9/2023-11/417581.pdf">&ldquo;getting too involved with ads&rdquo;</a> and that he was <a href="https://www.justice.gov/d9/2023-11/417557.pdf">&ldquo;deeply deeply uncomfortable&rdquo;</a> over the prospect of increasing the number of search queries (and therefore the number of ads served) by degrading the user experience. There&rsquo;s no evidence Google actually did or asked for this, and Gomes testified that he was discussing things the company would never actually do. Gomes stepped down as head of search in 2020. He <a href="https://searchengineland.com/google-promotes-prabhakar-raghavan-to-lead-search-replacing-ben-gomes-335561">was replaced</a> by Prabhakar Raghavan, who was previously the head of Google&rsquo;s ad business.&nbsp;</p>

<p>Perhaps more damning was <a href="https://www.bloomberg.com/news/articles/2023-09-18/google-tweaks-ad-auctions-to-hit-revenue-targets-executive-says?sref=qYiz2hd0">an admission</a> from Jerry Dischler, Google&rsquo;s current head of ads, that the company has tweaked search ad auctions in ways that may increase prices to advertisers by 5 or even 10 percent so that Google could meet its revenue goals. Dischler said Google didn&rsquo;t tell advertisers about the changes. They know now!</p>

<p>&ldquo;I think that that&rsquo;s a critical fact,&rdquo; Lee Hepner, legal counsel at the American Economic Liberties Project, an antitrust advocacy group, told Vox. &ldquo;Not just because it&rsquo;s kind of surprising that they&rsquo;re doing this without advertisers&rsquo; knowledge, but also because it&rsquo;s indicative of Google&rsquo;s monopoly power in the search ad market if they are able to raise prices on advertisers without losing market share.&rdquo;&nbsp;</p>

<p>Google told Vox that the company &ldquo;invest[s] significantly in ads quality to continuously improve on our ability to show ads that are highly relevant to people, and helpful to what they&rsquo;re searching for.&rdquo; That includes, the company said, &ldquo;implementing quality thresholds for advertisers, which help eliminate irrelevant ads and have been a widely known part of the auction for more than a decade.&rdquo;&nbsp;</p>
<h2 class="wp-block-heading">7. There’s a lot that Google made sure we don’t know</h2>
<p>While the trial revealed more of the company&rsquo;s inner workings than it might have liked, Google was able to <a href="https://www.nytimes.com/2023/09/26/technology/google-antitrust-trial-secrecy.html">keep a lot of things secret</a>. A good amount of testimony has occurred behind closed doors, and many documents were redacted whole or in part. An attempt to give the public remote access to the trial through an audio feed was denied.</p>

<p>There&rsquo;s also a lot that we&rsquo;ll never see because it doesn&rsquo;t exist or is legally protected. Google executives sometimes turned their <a href="https://www.fastcompany.com/90955785/google-deleted-chats-in-doj-antitrust-trial">chat histories off</a> to avoid leaving a paper trail, or <a href="https://arstechnica.com/tech-policy/2022/03/google-routinely-hides-emails-from-litigation-by-ccing-attorneys-doj-alleges/">copied attorneys</a> on emails they didn&rsquo;t need to be on to keep them protected under attorney-client privilege. They also made sure <a href="https://arstechnica.com/tech-policy/2023/09/google-hid-evidence-by-training-workers-to-avoid-words-monopolists-use-doj-says/">not to use certain words</a> that would get the attention of antitrust regulators.&nbsp;Google said that it has &ldquo;produced over four million documents, including thousands of chats&rdquo; over the course of this case.</p>

<p>&ldquo;You get the impression that Google&rsquo;s strategy for avoiding antitrust scrutiny is not to avoid engaging in antitrust violations, but to avoid talking about engaging in those antitrust violations,&rdquo; Hepner said.</p>

<p>If one Google antitrust trial isn&rsquo;t enough for you, you&rsquo;re in luck: Google&rsquo;s currently fighting <a href="https://www.bloomberg.com/news/articles/2023-11-06/google-play-trial-to-test-alphabet-s-app-marketplace-power#xj4y7vzkg">another antitrust lawsuit</a> in California over its Play store, and the trial over the DOJ&rsquo;s <a href="https://www.vox.com/recode/2023/1/24/23569609/google-antitrust-lawsuit-digital-ads">other antitrust lawsuit </a>against Google, over its digital advertising business, should begin in March of next year.</p>

<p>Judge Mehta&rsquo;s verdict should come out early next year. If he finds in favor of the DOJ, we&rsquo;ll get the next phase of the trial, where the judge decides what Google&rsquo;s punishment should be. That could be anything from forbidding Google to making default search agreements to ordering the break-up of the company. Whatever happens, the verdict surely won&rsquo;t be the last word in the case. No matter who wins or loses, Google&rsquo;s big antitrust case will likely be appealed, possibly up to the <a href="https://www.vox.com/scotus" data-source="encore">Supreme Court</a>.</p>

<p><em><strong>Update, November 16, 10:15 am: </strong>This article was published on November 16 and has been updated to include comments from Google about ad pricing and documents.</em></p>
						]]>
									</content>
			
					</entry>
			<entry>
			
			<author>
				<name>Sara Morrison</name>
			</author>
			
			<title type="html"><![CDATA[The new Meta whistleblower adds to an uneven year for online safety laws]]></title>
			<link rel="alternate" type="text/html" href="https://www.vox.com/technology/2023/11/9/23952361/meta-whistleblower-kosa-instagram-teens-congress" />
			<id>https://www.vox.com/technology/2023/11/9/23952361/meta-whistleblower-kosa-instagram-teens-congress</id>
			<updated>2023-11-08T17:36:29-05:00</updated>
			<published>2023-11-09T09:00:00-05:00</published>
			<category scheme="https://www.vox.com" term="Big Tech" /><category scheme="https://www.vox.com" term="Meta" /><category scheme="https://www.vox.com" term="Politics" /><category scheme="https://www.vox.com" term="Social Media" /><category scheme="https://www.vox.com" term="Tech policy" /><category scheme="https://www.vox.com" term="Technology" />
							<summary type="html"><![CDATA[There&#8217;s a new Meta whistleblower in town: Arturo B&#233;jar, a longtime employee who came forward to the Wall Street Journal last week to accuse the social media giant of knowing, through its own research, that its platforms were hurting children. Not only did Meta refuse to act on that information, B&#233;jar asserted, but it also [&#8230;]]]></summary>
			
							<content type="html">
											<![CDATA[

						
<figure>

<img alt="" data-caption="Arturo Bejar, a former Facebook employee and consultant for Instagram, is sworn in during a Senate Judiciary Subcommittee on Privacy, Technology, and the Law hearing to examine social media and the teen mental health crisis, on November 7, 2023, on Capitol Hill in Washington. | Stephanie Scarbrough/AP Photo" data-portal-copyright="Stephanie Scarbrough/AP Photo" data-has-syndication-rights="1" src="https://platform.vox.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/25069204/AP23311570799175.png?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
	<figcaption>
	Arturo Bejar, a former Facebook employee and consultant for Instagram, is sworn in during a Senate Judiciary Subcommittee on Privacy, Technology, and the Law hearing to examine social media and the teen mental health crisis, on November 7, 2023, on Capitol Hill in Washington. | Stephanie Scarbrough/AP Photo	</figcaption>
</figure>
<p>There&rsquo;s a new Meta whistleblower in town: Arturo B&eacute;jar, a longtime employee who <a href="https://www.wsj.com/tech/instagram-facebook-teens-harassment-safety-5d991be1">came forward</a> to the Wall Street Journal last week to accuse the social media giant of knowing, through its own research, that its platforms were hurting children. Not only did Meta refuse to act on that information, B&eacute;jar asserted, but it also tried to cover it up. On Tuesday, he repeated those allegations to a very receptive <a href="https://www.judiciary.senate.gov/committee-activity/hearings/social-media-and-the-teen-mental-health-crisis">Senate subcommittee</a>.</p>

<p>This comes two years after another whistleblower <a href="https://www.vox.com/recode/2021/10/3/22707940/frances-haugen-facebook-whistleblower-60-minutes-teen-girls-instagram">made similar claims</a>, and at a time when state and federal governments are still trying to figure out how to regulate the platforms they believe are harmful to children&rsquo;s mental health, safety, and privacy. B&eacute;jar&rsquo;s allegations may be the boost needed to get stalled children&rsquo;s online safety bills passed &mdash; just as the previous whistleblower was a catalyst for some of those bills&rsquo; introduction.</p>

<p>B&eacute;jar worked at Meta, then Facebook, as an engineering director on its Protect and Care Team from 2009 to 2015 and as a consultant on Instagram&rsquo;s Well-Being Team from 2019 to 2021. He says that Meta knew, through research that he conducted and conversations he had with some of the company&rsquo;s most powerful executives, that kids were frequently exposed to things like unwanted sexual advances and harmful content &mdash; sometimes recommended by Meta&rsquo;s own algorithms. But the company chose not to implement measures B&eacute;jar believed would help, ultimately ending the research B&eacute;jar was involved in and <a href="https://www.vox.com/recode/2022/11/10/23451038/silicon-valley-layoffs-meta-facebook-jobs-work-identity">laying off</a> many members of his team.</p>

<p>Before a <a href="https://www.judiciary.senate.gov/committee-activity/hearings/social-media-and-the-teen-mental-health-crisis">Senate Judiciary subcommittee on privacy, technology, and the law</a>, B&eacute;jar called for legislation to address children&rsquo;s online safety; he described an &ldquo;urgent crisis&rdquo; and argued companies should no longer be trusted to regulate themselves.</p>

<p>&ldquo;Meta knows the harm that kids experience on their platform, and the executives know that their measures fail to address it,&rdquo; he said, adding: &ldquo;Social media companies must be required to become more transparent so that parents and the public can hold them accountable.&rdquo;</p>

<p>If it is an urgent crisis, it&rsquo;s one that Congress doesn&rsquo;t seem to be moving with that same urgency to fix. Watching B&eacute;jar&rsquo;s hearing was one <a href="https://twitter.com/FrancesHaugen/status/1721914806112792859">Frances Haugen</a>, whose story mirrors his. Two years ago, she was the Meta whistleblower <a href="https://www.vox.com/recode/22711551/facebook-whistleblower-congress-hearing-regulation-mark-zuckerberg-frances-haugen-senator-blumenthal">testifying before a Senate subcommittee</a>, claiming that the company had research showing its platforms harmed children but that it chose not to act. Haugen&rsquo;s revelations, also <a href="https://www.wsj.com/articles/the-facebook-files-11631713039">first reported</a> by the Wall Street Journal, kicked off one of the biggest scandals in the company&rsquo;s history. (Meta did not respond to request for comment but has elsewhere denied both whistleblowers&rsquo; accusations, saying, broadly, that the internal research they cited were only parts of the company&rsquo;s continuing and many efforts to keep young users safe.)</p>

<p>Haugen praised B&eacute;jar&rsquo;s testimony, noting that his revelations include evidence that people at the very top of the company, including Mark Zuckerberg, knew about the issues he raised and at times told him only to present them internally and as hypotheticals.</p>

<p>&ldquo;That shows an active coverup,&rdquo; she told Vox. &ldquo;I think, with those kinds of things, it gets very hard to defend the status quo. I hope we get a floor vote this year because members should be on the record on whether or not they support these bills.&rdquo;</p>

<p>The fact that we&rsquo;re here, again, watching another whistleblower tell another Senate subcommittee that Meta knowingly harms kids because it isn&rsquo;t legally required to provide a safer environment for them may be the final push Congress needs to actually pass something. Or it may be an indication that social media companies know they&rsquo;ll never be held accountable for user harms beyond a few rounds of bad press. Two years after Haugen came forward, we&rsquo;re still waiting for Congress to even get close to passing a law addressing online harms to children.</p>

<p>Despite a somewhat promising beginning, though &mdash; even passing bills out of committee is a lot more than Congress has done on children&rsquo;s online safety in the previous two decades &mdash; 2023 has been a weird year for social media regulations in the United States. It <a href="https://www.vox.com/recode/2023/2/15/23599879/congress-children-safety-online-big-tech">was clear</a> that lawmakers would be taking up the cause of children&rsquo;s online safety in the new session. Previous efforts to pass <a href="https://www.vox.com/recode/22189727/2020-pandemic-ruined-digital-privacy">digital privacy</a> and <a href="https://www.vox.com/recode/2022/9/6/23332620/amy-klobuchar-antitrust-code-2022">antitrust bills</a> have failed, but children&rsquo;s safety is something both parties tend to agree on, even if they sometimes disagree on what the dangers are. Few lawmakers these days want to be seen as siding with Big Tech and against children, which is one reason why child-focused digital laws have had more success than those that apply to all ages.</p>

<p>Though President Joe Biden and several prominent members of Congress repeatedly demanded laws to protect children online, none of the resulting bills &mdash; several of which have considerable bipartisan support and <a href="https://www.judiciary.senate.gov/press/dem/releases/senate-judiciary-committee-advances-durbins-stop-csam-act-to-crack-down-on-the-proliferation-of-child-sex-abuse-material-online">passed</a> <a href="https://www.commerce.senate.gov/2023/7/senate-commerce-committee-approves-11-bills-including-bipartisan-children-s-online-privacy-legislation">out of committee</a> &mdash; have so far gotten a floor vote. That&rsquo;s left the US with a mishmash of <a href="https://www.whitehouse.gov/briefing-room/statements-releases/2023/05/23/fact-sheet-biden-harris-administration-announces-actions-to-protect-youth-mental-health-safety-privacy-online/">executive actions</a>, a <a href="https://www.hhs.gov/about/news/2023/05/23/surgeon-general-issues-new-advisory-about-effects-social-media-use-has-youth-mental-health.html">surgeon general&rsquo;s advisory</a>, possibly unconstitutional <a href="https://www.vox.com/technology/2023/3/25/23655549/utah-social-media-law-children-facebook-instagram-tiktok-snapchat">state laws</a>, laws in other countries that we may see incidental benefits from, and lawsuits from state governments, private citizens, and even school districts that may or may not succeed.</p>

<p>This is not an ideal situation. The ever-growing patchwork of state laws has done everything from requiring age verification and age-appropriate design to just forbidding children from using social media at all. Montana <a href="https://news.mt.gov/Governors-Office/Governor_Gianforte_Bans_TikTok_in_Montana">banned TikTok</a> entirely while we <a href="https://www.vox.com/recode/2023/3/2/23622149/tiktok-ban-questions">wait to see</a> what, if any, action the federal government decides to take against the China-based company, which has most recently been accused of <a href="https://www.washingtonpost.com/technology/2023/11/02/tiktok-israel-hamas-video-brainwash/">propping up pro-Palestinian</a> content (TikTok denies this). Some states are requiring porn sites to verify user identities and ages to ensure they&rsquo;re not giving children access to sexual content, which has had the <a href="https://www.politico.com/news/magazine/2023/08/08/age-law-online-porn-00110148">secondary effect</a> of preventing many adults from using them, too. We&rsquo;ll see how these laws fare when they&rsquo;re inevitably challenged in court. Injunctions preventing them from taking effect have already been issued in <a href="https://www.nytimes.com/2023/10/12/technology/tech-children-kids-laws.html">some</a> <a href="https://www.theverge.com/2023/9/18/23879489/california-age-appropriate-design-code-act-blocked-unconstitutional-first-amendment-injunction">cases</a>, which is a good indicator that they will be struck down.</p>

<p>Speaking of courts, a slew of social media harm-related cases of note were filed this year, including <a href="https://www.cnbc.com/2023/10/24/bipartisan-group-of-ags-sue-meta-for-addictive-features.html">lawsuits against Meta</a> from 42 attorneys general that accuse the company of knowingly making its platforms addictive and harmful to children and violated the privacy rights of children under 13, and <a href="https://www.bloomberg.com/news/articles/2023-04-21/why-social-media-platforms-face-lawsuits-on-behalf-of-young-users">hundreds of class action lawsuits</a> against Meta and other platforms that make similar accusations brought on the behalf of children and <a href="https://www.theverge.com/2023/6/2/23746904/maryland-school-meta-google-tiktok-snap-lawsuit">even school districts</a>. The lawsuits by attorneys general came out of an investigation in the wake of Haugen&rsquo;s revelations, and B&eacute;jar is consulting with them in their cases, the Wall Street Journal said. A <a href="https://www.documentcloud.org/documents/24131897-massachusetts-v-meta">recently unredacted</a> filing in Massachusetts&rsquo; case against Meta appears to show internal documents where top executives raised alarms about its products&rsquo; effects on youth mental health, as the company simultaneously claimed to the outside world that those products were safe.&nbsp;</p>

<p>This, Haugen says, is the key argument. &ldquo;The issue is not, &lsquo;Do we have the right to produce addictive digital products,&rsquo;&rdquo; she said. &ldquo;The question is, &lsquo;Do we have the right to lie about it?&rsquo;&rdquo;</p>

<p>International efforts have been more fruitful, most notably the European Union&rsquo;s Digital Services Act, which <a href="https://apnews.com/article/digital-services-act-social-media-regulation-europe-26d76cc4785df1153669258766cc6387">went into effect this year</a>. Under that law, platforms must follow certain rules to mitigate harmful content, and they can be held accountable if their efforts are insufficient. If the US doesn&rsquo;t act, it will watch other governments take the lead &mdash; a position the country <a href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/europe-fit-digital-age/digital-markets-act-ensuring-fair-and-open-digital-markets_en">increasingly</a> <a href="https://www.europarl.europa.eu/news/en/headlines/society/20230601STO93804/eu-ai-act-first-regulation-on-artificial-intelligence">finds</a> <a href="https://www.reuters.com/technology/skorea-approves-rules-app-store-law-targeting-apple-google-2022-03-08/">itself</a> in when it comes to regulating Big Tech.</p>

<p>&ldquo;I think things like the Digital Services Act are really powerful,&rdquo; Haugen said. &ldquo;They come in there and they say, &lsquo;Hey, we do not know how to run your business, we&rsquo;re not pretending to. But you do have to engage with the public in a way that at least feigns that you have respect for our needs, or that you recognize that you are part of society.&rsquo;&rdquo;</p>

<p>Haugen also supports the <a href="https://www.vox.com/technology/2023/5/5/23711477/kids-online-safety-act-social-media-pornography">Kids Online Safety Act</a> (KOSA), a bipartisan bill from Sens. Richard Blumenthal (D-CT) and Marsha Blackburn (R-TN) that would require platforms to implement various safeguards for underage users, including a controversial &ldquo;duty of care&rdquo; provision. KOSA <a href="https://www.commerce.senate.gov/2023/7/senate-commerce-committee-approves-11-bills-including-bipartisan-children-s-online-privacy-legislation">passed out of committee</a> in July, but no floor vote has been scheduled. Last session, it also passed out of committee and never got a vote. The two senators are currently pushing a <a href="https://www.blumenthal.senate.gov/newsroom/press/release/icymiphotos-and-videoicymi-blumenthal_blackburn-hold-roundtable-with-grieving-parents-to-discuss-kids-online-safety">longshot effort</a> to get KOSA passed in the Senate before 2024. They met with B&eacute;jar <a href="https://www.blackburn.senate.gov/2023/11/blackburn-blumenthal-statement-on-facebook-whistleblower-disclosures">last week</a> and, since they&rsquo;re both on the subcommittee that heard from him on Tuesday, they used it to castigate social media platform providers and make the case, again, that their law is needed.</p>

<p>&ldquo;There are laws in the physical world that protect children against harms, but online has been the Wild West,&rdquo; Blackburn said in the hearing. &ldquo;Big Tech has proven that they are incapable of governing themselves.&rdquo;</p>

<p>&ldquo;I&rsquo;m hoping we can get the Kids Online Safety Act over the finish line,&rdquo; Blumenthal said.</p>

<p>Sen. John Cornyn (R-TX) blamed the floor vote delays on Senate Majority Leader Chuck Schumer (D-NY), since he&rsquo;s the one who decides what gets a floor vote and when. Sen. Josh Hawley (R-MO), whose <a href="https://www.vox.com/recode/2019/7/31/20748732/josh-hawley-smart-act-social-media-addiction">anti-social-media crusade</a> predates Haugen&rsquo;s emergence, promised to demand a floor vote in the near future. Schumer did not respond to a request for comment.</p>

<p>Free speech and digital rights advocates have criticized some of the child online safety bills currently under consideration, saying that they may lead to platforms <a href="https://www.lgbttech.org/post/lgbtq-organizations-and-centers-send-letter-to-hill-urging-changes-to-kids-online-safety-bill">banning all LGBTQ+ content</a>, harm user privacy, or suppress free speech &mdash; which may do more harm to children (and adults) than good. Fight for the Future, for example, <a href="https://www.fightforthefuture.org/news/2023-11-06-new-meta-whistleblower-shows-urgency-of-dropping-kosa-and-passing-laws-that-will-actually-help">praised B&eacute;jar</a> for coming forward but said it was a shame his testimony would be used to promote KOSA, a bill it very much opposes.</p>

<p>Children&rsquo;s safety advocacy groups and Big Tech watchdog groups that support KOSA, on the other hand, said B&eacute;jar&rsquo;s revelations show all the more why the law is needed. On Wednesday, a letter supporting KOSA signed by more than 200 groups representing everything from mental health organizations to the &ldquo;<a href="https://www.nbcnews.com/tech/tech-news/facebook-real-oversight-board-n1240958">Real Facebook Oversight Board</a>&rdquo; was <a href="https://fairplayforkids.org/wp-content/uploads/2023/11/schumer_kosa_letter_2023.pdf">released</a>.</p>

<p>&ldquo;We cannot trust social media platforms to design safe platforms and protect our children and teens. We need to force them to by passing legislation like the Kids Online Safety Act,&rdquo; Sacha Haworth, executive director of the Tech Oversight Project, which signed the letter, said in a statement. &ldquo;The time has come for the Senate to bring this bipartisan bill to the floor for a vote.&rdquo;</p>

<p>Whether it&rsquo;s an overly restrictive state law, another country&rsquo;s rules, or Congress actually passing something into law, social media platforms will be subject to more legal guardrails. Haugen thinks we&rsquo;re better off if those laws come from careful consideration now, rather than a response to something bad happening later.</p>

<p>&ldquo;We have to decide, what do we want? Practical, moderate laws now, or do we want emotional, rash laws later when one too many kids die?&rdquo; Haugen said. &ldquo;That&rsquo;s how you get bills like Utah&rsquo;s, which basically got rid of youth privacy.&rdquo;</p>

<p><em>A version of this story was also published in the Vox Technology newsletter.&nbsp;</em><a href="https://www.vox.com/pages/newsletters"><em><strong>Sign up here</strong></em></a><em>&nbsp;so you don&rsquo;t miss the next one!</em></p>
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			<author>
				<name>Sara Morrison</name>
			</author>
			
			<title type="html"><![CDATA[President Biden’s new plan to regulate AI]]></title>
			<link rel="alternate" type="text/html" href="https://www.vox.com/technology/2023/10/31/23939157/biden-ai-executive-order" />
			<id>https://www.vox.com/technology/2023/10/31/23939157/biden-ai-executive-order</id>
			<updated>2023-10-31T14:45:48-04:00</updated>
			<published>2023-10-31T14:45:43-04:00</published>
			<category scheme="https://www.vox.com" term="Artificial Intelligence" /><category scheme="https://www.vox.com" term="Innovation" /><category scheme="https://www.vox.com" term="Tech policy" /><category scheme="https://www.vox.com" term="Technology" />
							<summary type="html"><![CDATA[Since the widespread release of generative AI systems like ChatGPT, there&#8217;s been an increasingly loud call to regulate them, given how powerful, transformative, and potentially dangerous the technology can be. President Joe Biden&#8217;s long-promised Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence is an attempt to do just that, [&#8230;]]]></summary>
			
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<img alt="" data-caption="President Biden hands his pen to Vice President Harris after signing the Artificial Intelligence Safety, Security, and Trust executive order on October 30, 2023. | Chip Somodevilla/Getty Images" data-portal-copyright="Chip Somodevilla/Getty Images" data-has-syndication-rights="1" src="https://platform.vox.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/25045620/GettyImages_1765529254.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
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	President Biden hands his pen to Vice President Harris after signing the Artificial Intelligence Safety, Security, and Trust executive order on October 30, 2023. | Chip Somodevilla/Getty Images	</figcaption>
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<p>Since the widespread release of generative AI systems like ChatGPT, there&rsquo;s been an increasingly loud call to regulate them, given how powerful, transformative, and potentially dangerous the technology can be. President Joe Biden&rsquo;s long-promised <a href="https://www.whitehouse.gov/briefing-room/presidential-actions/2023/10/30/executive-order-on-the-safe-secure-and-trustworthy-development-and-use-of-artificial-intelligence/">Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence</a> is an attempt to do just that, through the lens of the administration&rsquo;s stated goals and within the limits of the executive branch&rsquo;s power. The order, which the president signed on Monday, builds on <a href="https://www.vox.com/technology/2023/5/11/23717408/ai-dc-laws-congress-google-microsoft">previous administration efforts</a> to ensure that powerful AI systems are safe and being used responsibly.</p>

<p>&ldquo;This landmark executive order is a testament of what we stand for: safety, security, trust, openness, American leadership, and the undeniable rights endowed by a creator that no creation can take away,&rdquo; Biden said in a short speech before signing the order.</p>

<p>The lengthy order is an ambitious attempt to accommodate the hopes and fears of everyone from tech CEOs to civil rights advocates, while spelling out how Biden&rsquo;s vision for AI works with his vision for everything else. It also shows the limits of the executive branch&rsquo;s power. While the order has more teeth to it than the <a href="https://www.whitehouse.gov/briefing-room/statements-releases/2023/07/21/fact-sheet-biden-harris-administration-secures-voluntary-commitments-from-leading-artificial-intelligence-companies-to-manage-the-risks-posed-by-ai/">voluntary commitments</a> Biden has secured from some of the biggest AI companies, many of its provisions don&rsquo;t (and can&rsquo;t) have the force of law behind them, and their effectiveness will largely depend on how the agencies named within the order carry them out. They may also depend on if those agencies&rsquo; abilities to make such regulations are challenged in court.</p>

<p>Broadly summarized, the order directs various federal agencies and departments that oversee everything from housing to health to national security to create standards and regulations for the use or oversight of AI. These include guidance on the responsible use of AI in areas like criminal justice, education, health care, housing, and labor, with a focus on protecting Americans&rsquo; civil rights and liberties. The agencies and departments will also develop guidelines that AI developers must adhere to as they build and deploy this technology, and dictate how the government uses AI. There will be new reporting and testing requirements for the AI companies behind the largest and most powerful models. The responsible use (and creation) of safer AI systems is encouraged as much as possible.</p>

<p>The Biden administration made sure to frame the order as a way to balance AI&rsquo;s potential risks with its rewards: &ldquo;It&rsquo;s the next step in an aggressive strategy to do everything on all fronts to harness the benefits of AI and mitigate the risks,&rdquo; White House deputy chief of staff Bruce Reed said in a statement.</p>
<h2 class="wp-block-heading">What the order does…</h2>
<p>The order invokes the Defense Production Act to require companies to notify the federal government when training an AI model that poses a serious risk to national security or public health and safety. They must also share results of their risk assessment, or red team, testing with the government. The Department of Commerce will determine the technical thresholds that models must meet for the rule to apply to them, likely limiting it to the models with the most computing power.&nbsp;</p>

<p>The National Institute of Standards and Technology will also set red team testing standards that these companies must follow, and the Departments of Energy and Homeland Security will evaluate various risks that could be posed by those models, including the threat that they could be employed to help make biological or nuclear weapons. The DHS will also establish an AI Safety and Security Board comprised of experts from the private and public sector, which will advise the government on the use of AI in &ldquo;critical infrastructure.&rdquo; Notably, these rules largely apply to systems that are developed going forward &mdash; not what&rsquo;s already out there.</p>

<p><a href="https://www.vox.com/future-perfect/23820331/chatgpt-bioterrorism-bioweapons-artificial-inteligence-openai-terrorism">Fears</a> that AI could be used to create chemical, biological, radioactive, or nuclear (CBRN) weapons are addressed in a few ways. The DHS will evaluate the potential for AI to be used to produce CBRN threats (as well as its potential to counter them), and the DOD will produce a study that looks at AI biosecurity risks and comes up with recommendations to mitigate them.&nbsp;</p>

<p>Of particular concern here is the production of synthetic nucleic acids &mdash; genetic material &mdash; using AI. In synthetic biology, researchers and companies can order synthetic nucleic acids from commercial providers, which they can then use to genetically engineer products. The fear is that an AI model <a href="https://www.vox.com/future-perfect/23671304/artificial-intelligence-biotechnology-covid-pandemics-existential-risks-gain-of-function">could be deployed</a> to plot out, say, the genetic makeup of a dangerous virus, which could be synthesized using commercial genetic material in a lab.</p>

<p>The Office of Science and Technology Policy will work with various departments to create a framework for screening monitoring synthetic nucleic acid procurement, the DHS will ensure it&rsquo;s being adhered to, and the Commerce Department will also create rules and best practices for screening synthetic nucleic acid sequence providers to ensure that they&rsquo;re following that framework. Research projects that include synthetic nucleic acids must ensure that providers adhere to the framework before they can receive funding from federal agencies.</p>

<p>The order has provisions for preserving Americans&rsquo; privacy, although it acknowledges that the ability to do so is limited without a <a href="https://www.vox.com/recode/22189727/2020-pandemic-ruined-digital-privacy">federal data privacy law</a> and calls on Congress to pass one. Good luck with that; while Congress has put forward various data privacy bills over the years and the need for such regulations seems <a href="https://www.vox.com/recode/23271323/roe-dobbs-abortion-data-privacy">more than clear</a> by now, it has yet to get close to passing any of them.</p>

<p>Another concern about AI is its ability to produce <a href="https://www.vox.com/technology/2023/3/30/23662292/ai-image-dalle-openai-midjourney-pope-jacket">deepfakes</a>: text, images, and sounds that are impossible to tell apart from those created by humans. Biden noted in his speech that he&rsquo;s been fooled by deepfakes of himself. The EO calls for the Department of Commerce to create and issue guidance on best practices to detect AI-generated content. But that call is a far cry from having the technology to actually do so, something that <a href="https://arstechnica.com/information-technology/2023/09/openai-admits-that-ai-writing-detectors-dont-work/">has eluded</a> even the leading companies in the space.</p>
<h2 class="wp-block-heading">&#8230;and why it’s not enough</h2>
<p>Even before the order, Biden had taken <a href="https://www.vox.com/technology/2023/5/11/23717408/ai-dc-laws-congress-google-microsoft">various actions</a> related to AI, like the White House&rsquo;s <a href="https://www.whitehouse.gov/ostp/ai-bill-of-rights/">Blueprint for an AI Bill of Rights</a> and securing <a href="https://www.whitehouse.gov/briefing-room/statements-releases/2023/07/21/fact-sheet-biden-harris-administration-secures-voluntary-commitments-from-leading-artificial-intelligence-companies-to-manage-the-risks-posed-by-ai/">voluntary safety commitments</a> from tech companies that develop or use AI. While the new Biden EO is being hailed as the &ldquo;first action of its kind&rdquo; in US government history, the Trump administration issued an AI EO of its <a href="https://trumpwhitehouse.archives.gov/ai/executive-order-ai/">own back in 2019</a>, which laid out the government&rsquo;s investment in and standards for the use of AI. But that, of course, predated the widespread release of powerful generative AI models that has brought increased attention to &mdash; and concern about &mdash; the use of AI.</p>

<p>That said, the order is not meant to be the only action the government takes. The legislative branch has work to do, too. Senate Majority Leader Chuck Schumer, whom Biden singled out for praise during the order signing, attempted to take the reins in April with the <a href="https://www.democrats.senate.gov/newsroom/press-releases/schumer-launches-major-effort-to-get-ahead-of-artificial-intelligence">release of a framework</a> for AI legislation; he&rsquo;s also organized <a href="https://www.reuters.com/world/us/us-senator-schumer-ai-meeting-discussed-urgent-actions-needed-before-election-2023-09-13/">closed meetings</a> with tech CEOs to give them a private forum for input on how they should be regulated. The Senate Judiciary subcommittee on privacy, technology, and the law put forward a <a href="https://www.blumenthal.senate.gov/newsroom/press/release/blumenthal-and-hawley-announce-bipartisan-framework-on-artificial-intelligence-legislation">bipartisan framework</a> in September.</p>

<p>Rep Don Beyer (D-VA), vice chair of the House&rsquo;s AI Caucus, <a href="https://beyer.house.gov/news/documentsingle.aspx?DocumentID=6017">said in a statement</a> that the order was a &ldquo;comprehensive strategy for responsible innovation,&rdquo; but that it was now &ldquo;necessary for Congress to step up and legislate strong standards for equity, bias, risk management, and consumer protection.&rdquo;</p>

<p>While the Biden administration repeatedly claimed that this is the most any government has done to ensure AI safety, several countries have also taken action, most notably in the European Union. The <a href="https://www.europarl.europa.eu/legislative-train/theme-a-europe-fit-for-the-digital-age/file-regulation-on-artificial-intelligence">EU&rsquo;s AI Act</a> has been in the works since 2021, though it had to be revised to incorporate generative AI and the US reportedly <a href="https://news.bloomberglaw.com/ip-law/us-warns-eus-landmark-ai-policy-will-only-benefit-big-tech">isn&rsquo;t thrilled</a> with it. China created rules for the use of generative AI <a href="https://www.cnn.com/2023/07/14/tech/china-ai-regulation-intl-hnk/index.html">last summer</a>. The G7 is currently <a href="https://www.bloomberg.com/news/articles/2023-05-20/g-7-leaders-agree-to-set-up-hiroshima-process-to-govern-ai?sref=qYiz2hd0">figuring out</a> a framework for AI rules and laws, and <a href="https://www.whitehouse.gov/briefing-room/statements-releases/2023/10/30/g7-leaders-statement-on-the-hiroshima-ai-process/">just announced</a> that they&rsquo;ve reached an agreement on guiding principles and a voluntary code of conduct. Vice President Kamala Harris will be in England this week for <a href="https://abcnews.go.com/Business/wireStory/harris-attend-ai-summit-uk-estate-base-world-104344352">an international summit</a> on regulating the technology.</p>

<p>As for whether the order managed to be all things to all people, the general response seems to be cautious optimism, with the recognition that the order has limits and is only a start. Microsoft president Brad Smith <a href="https://twitter.com/BradSmi/status/1719006411089449166">called it</a> &ldquo;another critical step forward,&rdquo; while the digital rights advocacy group Fight for the Future <a href="https://www.fightforthefuture.org/news/2023-10-30-executive-order-on-ai-says-a-lot-of-the-right-things-but-requires-follow-through-to-ensure-real-change">said in a statement</a> that it was a &ldquo;positive step,&rdquo; but that it was waiting to see if and how agencies carried the mandates out.&nbsp;</p>

<p>&ldquo;We face a genuine inflection point,&rdquo; Biden said in his speech, &ldquo;one of those moments where the decisions we make in the very near term are going to set the course for the next decades &hellip; There&rsquo;s no greater change that I can think of in my life than AI presents.&rdquo;</p>
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			<entry>
			
			<author>
				<name>Sara Morrison</name>
			</author>
			
			<title type="html"><![CDATA[What Google’s trial means for the company — and your web browsing]]></title>
			<link rel="alternate" type="text/html" href="https://www.vox.com/technology/2023/9/11/23864514/google-search-antitrust-trial" />
			<id>https://www.vox.com/technology/2023/9/11/23864514/google-search-antitrust-trial</id>
			<updated>2023-10-30T17:09:44-04:00</updated>
			<published>2023-10-30T17:05:24-04:00</published>
			<category scheme="https://www.vox.com" term="Antitrust" /><category scheme="https://www.vox.com" term="Big Tech" /><category scheme="https://www.vox.com" term="Google" /><category scheme="https://www.vox.com" term="Tech policy" /><category scheme="https://www.vox.com" term="Technology" />
							<summary type="html"><![CDATA[The first big trial of the modern Big Tech antitrust movement is here: On September 12, the Justice Department&#8217;s lawsuit against Google&#8217;s search engine monopoly began. What&#8217;s at stake? Oh, nothing much &#8212; just the future of the internet. Or maybe the future of antitrust law in the US. Maybe both. This is the first [&#8230;]]]></summary>
			
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<img alt="" data-caption="Google CEO Sundar Pichai leaves the court after testifying in his company’s defense on October 30, 2023. | Drew Angerer/Getty Images" data-portal-copyright="Drew Angerer/Getty Images" data-has-syndication-rights="1" src="https://platform.vox.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/25045853/GettyImages_1754139783.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
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	Google CEO Sundar Pichai leaves the court after testifying in his company’s defense on October 30, 2023. | Drew Angerer/Getty Images	</figcaption>
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<p>The first big trial of the modern Big Tech antitrust movement is here: On September 12, the Justice Department&rsquo;s lawsuit against Google&rsquo;s search engine monopoly began. What&rsquo;s at stake? Oh, nothing much &mdash; just the future of the internet. Or maybe the future of antitrust law in the US. Maybe both.</p>

<p>This is the first antitrust trial that goes after a Big Tech company&rsquo;s business practices since the DOJ took on Microsoft in the late &rsquo;90s, and it&rsquo;s the first in a set of antitrust lawsuits against dominant tech platforms from federal and state antitrust enforcers that will play out in the next few months. Those include the DOJ and state attorneys general&rsquo;s lawsuits against Google over its ad tech business, the <a href="https://www.vox.com/2021/8/19/22632826/facebook-ftc-lawsuit-antitrust-monopoly-lina-khan-instagram-whatsapp-path-circle">FTC&rsquo;s case</a> against Meta over its acquisitions of Instagram and WhatsApp, and the FTC&rsquo;s <a href="https://www.vox.com/technology/2023/9/26/23835959/ftc-amazon-antitrust-lawsuit-prime-lina-khan">lawsuit against Amazon</a> over its marketplace platform. Apple might even <a href="https://www.wsj.com/articles/u-s-escalates-apple-probe-looks-to-involve-antitrust-chief-2fa86ddf">catch a lawsuit</a>, too. The outcomes of these cases, starting with this one, will tell us if our antitrust laws, written decades before the internet existed and tried before an increasingly business-friendly justice system, can be applied to dominant digital platforms&rsquo; business practices now.&nbsp;</p>

<p>&ldquo;If the DOJ loses, it becomes a very serious question of what&rsquo;s it going to take,&rdquo; Harold Feld, senior vice president at Public Knowledge, an open internet advocacy group, said. &ldquo;Other than an act of Congress, is there any way that a court is going to apply the antitrust laws to these new business models and new technologies?&rdquo;</p>

<p>That is to say, this case may change how much power those platforms have over us and how they&rsquo;re allowed to wield it. And it all boils down to a simple question: Which search engine do you use, and why?</p>

<p>The first part of this isn&rsquo;t in dispute. If you&rsquo;re like <a href="https://gs.statcounter.com/search-engine-market-share/all/united-states-of-america">90 percent of Americans</a>, it&rsquo;s Google, which has been synonymous with internet search for decades. The &ldquo;why&rdquo; is where the fight is. Google says it&rsquo;s because it&rsquo;s the best search engine out there. The DOJ and attorneys general from almost every state and territory in the country say it&rsquo;s because Google pays a host of companies &mdash; everyone from Apple to Verizon &mdash; billions of dollars a year to make its search the default on the vast majority of devices and browsers. While Google has refused to give the exact amount, it <a href="https://www.justice.gov/d9/2023-10/417401.pdf">was revealed</a> during the trial that it paid $26.3 billion in 2021 alone, and made $146.4 billion in revenue for search ads in that period. The majority of that money is believed to go to Apple.</p>

<p>Most of us probably take search engines for granted at this point, but they&rsquo;re still a hugely important part of how the internet works. The proof is Google, which in just 25 years has grown into a $1.7 trillion company that owns major swaths of what we do online. It was all built on that search engine, which remains Google&rsquo;s biggest revenue generator even now. Search ads were <a href="https://abc.xyz/assets/9a/bd/838c917c4b4ab21f94e84c3c2c65/goog-10-k-q4-2022.pdf">nearly 60 percent</a> of the company&rsquo;s revenue in 2022, to the tune of $162.45 billion. And that doesn&rsquo;t count all the other ways Google can and does monetize its exclusive knowledge of what most of the world wants to know all the time.</p>

<p>Ironically enough, it was another tech company&rsquo;s antitrust woes that helped Google emerge in the first place: Microsoft.</p>
<h2 class="wp-block-heading">Remember Internet Explorer? The DOJ sure does.</h2>
<p>A few decades ago, your internet experience almost certainly began with Microsoft&rsquo;s Internet Explorer, as was the case for up to 95 percent of internet users when the browser was at its early 2000s peak. But that market share didn&rsquo;t happen because Internet Explorer was better, the DOJ contended in its <a href="https://www.vox.com/recode/22893117/microsoft-activision-antitrust-big-tech">1998 antitrust lawsuit</a> against the company. It was because Microsoft leveraged its dominance over computer operating systems to force its browser onto users.&nbsp;</p>

<p>Internet Explorer was bundled with Microsoft&rsquo;s Windows operating system, and Microsoft ensured it was just about impossible to remove. Installing an alternate browser was technically possible but difficult, so most people didn&rsquo;t bother. This killed off most of Internet Explorer&rsquo;s competitors and gave Microsoft a monopoly over internet browsers that was similar to the one it enjoyed over computer operating systems. And that, the DOJ said, was an abuse of Microsoft&rsquo;s monopoly power.</p>

<p>The US District Court for the District of Columbia agreed and ordered Microsoft to be broken up into two companies. But a higher court overturned part of that ruling, and the DOJ subsequently settled with Microsoft. The company got to stay in one piece, but it paid a price. While Microsoft was tied up in court, paying billions in fines, afraid to make any major moves that could incur more government wrath and no longer allowed to gatekeep the internet through its browser, new companies like Google emerged.</p>

<p>Now, the DOJ says, the cycle is repeating. But Google is the one that is using its dominance to freeze out competitors, and consumers are being denied the kind of innovation that put Google on the map in the first place.&nbsp;</p>

<p>&ldquo;If the government&rsquo;s allegations are to be believed, Google is doing exactly what Microsoft did in many respects,&rdquo; said Gary Reback, an antitrust lawyer who was <a href="https://www.technologyreview.com/2018/06/27/141770/gary-reback-technologys-trustbuster/">instrumental</a> in convincing the DOJ to bring the case against Microsoft back then and <a href="https://www.politico.com/story/2013/01/google-dodges-bullet-as-ftc-closes-probe-085724">tried to get</a> the FTC to take on Google 10 years ago. &ldquo;The major arguments &mdash; I&rsquo;ve seen them all before &mdash; they were made by Microsoft, and they failed.&rdquo;</p>

<p>The DOJ&rsquo;s lawsuit <a href="https://www.vox.com/recode/21524710/google-antitrust-lawsuit-doj-search-trump-bill-barr">was filed</a> in October 2020, at the very end of Trump&rsquo;s presidency and when anti-Big Tech sentiment was high and bipartisan. It came <a href="https://www.vox.com/recode/2020/10/6/21505027/congress-big-tech-antitrust-report-facebook-google-amazon-apple-mark-zuckerberg-jeff-bezos-tim-cook">just a few weeks</a> after the House&rsquo;s long investigation into Amazon, Apple, Google, and Meta&rsquo;s business practices, which led to a set of <a href="https://www.vox.com/recode/22529779/antitrust-bills-house-big-tech">bipartisan</a>, <a href="https://www.vox.com/recode/2022/9/6/23332620/amy-klobuchar-antitrust-code-2022">bicameral</a> antitrust bills meant to address the unique ways digital platforms operate and maintain their dominance. Eleven states joined that suit; three more signed on a few months later. In December 2020, 35 states, the territories of Puerto Rico and Guam, and Washington, DC, filed their own lawsuit against Google over its search practices. Those two cases have been combined for this trial.</p>

<p>Microsoft has a place in this lawsuit, too, by the way: This time, it&rsquo;s as a witness for the government. CEO Satya Nadella <a href="https://www.theverge.com/2023/10/2/23900233/microsoft-ceo-satya-nadella-us-google-antitrust-trial-testimony">testified on October 2</a> that Google&rsquo;s dominance has made it impossible for his company&rsquo;s search engine, Bing, to truly compete &mdash; even as Microsoft has invested <a href="https://www.cnbc.com/2023/10/02/microsoft-ceo-testifies-about-competing-with-google-in-antitrust-trial.html">about $100 billion</a> into its search engine to try. He said his company has tried to negotiate with Apple for years to break up its &ldquo;<a href="https://www.nytimes.com/2023/10/02/technology/microsoft-ceo-testifies-google-search.html">oligopolistic</a>&rdquo; relationship with Google, offering the iPhone maker tens of billions of dollars to switch the search default from Google to Bing.</p>

<p>&ldquo;Defaults are the only thing that matter,&rdquo; Nadella said.</p>

<p>Apple, obviously, didn&rsquo;t bite. Google&rsquo;s argument is that Bing just isn&rsquo;t as good as Google is. Even Windows users who have Microsoft&rsquo;s Edge browser with its Bing default pre-installed prefer Google to Bing (though Bing&rsquo;s market share is bigger on Windows PCs than it is elsewhere), and, as Nadella admitted, the most queried word on Bing is &ldquo;Google.&rdquo; Apple, Google says, is choosing the search engine it thinks is best for its customers &mdash; not the one that happens to pay it the most.</p>

<p>This isn&rsquo;t to be confused with all the other antitrust lawsuits the government has filed against Google that address other parts of its business. One of those, about Google&rsquo;s app store, was <a href="https://www.vox.com/recode/2021/7/7/22567656/google-play-store-states-antitrust-suit-letitia-james-utah-new-york-north-carolina">recently settled</a>. <a href="https://www.vox.com/recode/2023/1/24/23569609/google-antitrust-lawsuit-digital-ads">Two</a> <a href="https://www.reuters.com/legal/texas-antitrust-lawsuit-against-google-return-lone-star-state-2023-06-05/">others</a> about Google&rsquo;s ad tech business are winding their way through the courts. Here, we&rsquo;re just looking at Google&rsquo;s search arm, which is the foundation of the company but far from the only thing it does.</p>

<p>There are also a few things you won&rsquo;t see in this case that used to be there. A few weeks ago, Judge Mehta <a href="https://www.cnbc.com/2023/08/04/judge-narrows-case-in-google-antitrust-suits-brought-by-states-and-doj.html">threw out</a> several of the plaintiffs&rsquo; claims. The states&rsquo; argument that Google harmed competitors like Yelp and Expedia by designing its search results to prominently feature its own services over theirs was tossed. The DOJ&rsquo;s claims that Google&rsquo;s agreements with manufacturers to give its services default placement on Androids and Internet of Things devices were exclusionary were also dismissed.</p>

<p>So we&rsquo;re left with two claims. One is from the states&rsquo; case about Google&rsquo;s search engine marketing tool, and it accuses the company of making certain features available to its search engine and not Microsoft&rsquo;s Bing in order to give it an unfair advantage. But the core of this case is the second claim about Google&rsquo;s default search agreements.&nbsp;</p>
<h2 class="wp-block-heading">How Google’s default search agreements hurt you — or help</h2>
<p>With so much of its revenue riding on the popularity and scale of its search product, Google is willing to spend a lot of money to ensure that it&rsquo;s the default search in as many places as possible. The company shells out billions of dollars every year to browser developers, device manufacturers, and phone carriers for Google to be the default search engine almost everywhere. The exact amounts of those default search agreements have been redacted for this trial, but <a href="https://arstechnica.com/gadgets/2023/04/panic-at-google-samsung-considers-dumping-search-for-bing-and-chatgpt/">estimates</a> put it at as much as $20 billion a year to Apple alone.&nbsp;&nbsp;</p>

<p>This paid placement, the DOJ says, has helped Google maintain its dominance and made it impossible for just about anyone else to compete. Very few companies have billions of dollars to throw around. Or, <a href="https://www.justice.gov/opa/pr/justice-department-sues-monopolist-google-violating-antitrust-laws">as the DOJ said</a>, it&rsquo;s &ldquo;creating a continuous and self-reinforcing cycle of monopolization.&rdquo;</p>

<p>And while it&rsquo;s possible for users to switch to a different search engine, very few of them actually do. The DOJ is expected to say that&rsquo;s because Google has locked up the best distribution channels. Using a competitor requires knowing that it&rsquo;s even possible to do it in the first place as well as how to make the switch. There are also countless studies that will tell you how difficult it is to overcome consumer inertia. The vast majority of people just go with whatever&rsquo;s there, which is why Google is paying to be there. Microsoft&rsquo;s defense that people could install alternate browsers if they so chose didn&rsquo;t work 25 years ago. The DOJ doesn&rsquo;t think it should work now.</p>

<p>All this has hurt competitors, who can&rsquo;t get a foothold in the market, according to the DOJ. It has impacted advertisers, who have to pay what Google is charging for those search ads because there&rsquo;s no other game in town, and consumers, who don&rsquo;t have much choice in search engines.</p>

<p>The lack of choice is also, the suit says, stifling innovation. There&rsquo;s no pressure on Google to improve its product because there aren&rsquo;t any companies trying to develop their own, possibly better, ones. The DOJ will likely argue that the quality of Google&rsquo;s product has gone down as its dominance became more entrenched. One example could be all of those knowledge panels Google sticks on top of search results that direct users to other Google products, not to mention the presence of more and more search ads. The states&rsquo; case that this harmed third parties like Yelp was thrown out, but the DOJ could still say that it harms consumers who have to do more work to get to the search results they came to Google for in the first place.</p>

<p>There are other search engines, but they&rsquo;ve struggled to gain market share. The aforementioned Bing <a href="https://gs.statcounter.com/search-engine-market-share/all/united-states-of-america">currently has</a> just 6.4 percent of the US market (Yahoo!, which uses Bing, is another 2.4 percent). There&rsquo;s also DuckDuckGo, which has been trying to compete with Google as a privacy-preserving alternative. But it only has a fraction of the market, and it blames Google&rsquo;s default search agreements for that.</p>

<p>&ldquo;Even though DuckDuckGo provides something extremely valuable that people want and Google won&rsquo;t provide &mdash; real privacy &mdash; Google makes it unduly difficult to use DuckDuckGo by default. We&rsquo;re glad this issue is finally going to have its day in court,&rdquo; Kamyl Bazbaz, spokesperson for DuckDuckGo, said in a statement.&nbsp;</p>

<p>DuckDuckGo, obviously, is an existing product. This case is also very much about the search engines that don&rsquo;t exist and never will, the ones that you, the consumer, will never get to use. The DOJ will likely argue that&rsquo;s because Google intentionally made the search engine barrier to entry too high.&nbsp;The co-founder of <a href="https://www.theverge.com/23802382/search-engine-google-neeva-android">now-defunct</a> search engine Neeva <a href="https://www.bloomberg.com/news/articles/2023-10-03/ex-googler-s-struggling-search-startup-becomes-cautionary-tale-in-antitrust-suit?sref=qYiz2hd0">recently testified</a> that his company, which had a subscription model rather than ad-based, couldn&rsquo;t get the traction it needed in the face of Google&rsquo;s monopoly.</p>

<p>For its part, Google <a href="https://blog.google/outreach-initiatives/public-policy/response-us-v-google/">maintains</a> that it&rsquo;s the most popular search engine because it&rsquo;s the best one out there, giving its users the most meaningful and relevant results. The company says that the DOJ&rsquo;s case is aimed at helping competitors &mdash; not consumers.</p>

<p>Google says the companies that choose its search to be the default on their products do so because it&rsquo;s better, not because Google is paying them. And consumers use Google because it&rsquo;s better, not because it happens to be there when they turn their new phones on or fire up their new computer&rsquo;s browser for the first time.</p>

<p>&ldquo;People don&rsquo;t use Google because they have to &mdash; they use it because they want to,&rdquo; Kent Walker, Google&rsquo;s president of global affairs, said in a <a href="https://blog.google/outreach-initiatives/public-policy/response-us-v-google/">blog post</a>. &ldquo;Making it easier for people to get the products they want benefits consumers and is supported by American antitrust law.&rdquo;</p>

<p>But why, you might ask, is Google paying anyone at all if it&rsquo;s so great? Well, the company has long maintained that this is equivalent to a brand paying a grocery store for prime shelf space, something that is perfectly legal and happens all the time. (People who disagree with this will point out that occupying the only search engine slot on the vast majority of web browsers and devices is not quite the same thing as sitting on a shelf in a grocery store.) Google thinks it&rsquo;s improving customer access to what it believes is the best product. And that, Google says, is good for consumers.</p>

<p>Google CEO Sundar Pichai took the stand on October 30 to say as much. He acknowledged that the default agreements are valuable to Google, but framed them as a promotional tool for the company.</p>

<p>But the DOJ referenced a Google executive&rsquo;s notes from a 2018 meeting between Pichai and Apple CEO Tim Cook, which described them as wanting to &ldquo;work as if we are one company.&rdquo; <a href="https://www.bloomberg.com/news/articles/2023-10-30/google-s-pichai-to-defend-search-dominance-as-trial-pivots?sref=qYiz2hd0">Pichai said</a> he didn&rsquo;t remember saying that and doesn&rsquo;t agree with it either, stressing that Apple is a competitor, not a partner. The government has also maintained that part of the reason why Google paid off Apple was to prevent the company from developing its own search engine. Pichai <a href="https://www.cnn.com/2023/10/30/tech/google-ceo-testifies-antitrust-trial/index.html">admitted</a> that Google has, at times, had concerns that Apple could become a search competitor, but maintained that wasn&rsquo;t the reason why it made those deals with the company.</p>

<p>Google also says it&rsquo;s easy to switch to a different search engine &mdash; much easier, in fact, than it was to install a new browser back in the Microsoft lawsuit days. Apps can be downloaded in seconds, and it takes just a few clicks to change your search engine settings, as long as you know it&rsquo;s possible and how to do it.</p>

<p>&ldquo;While default settings matter (that&rsquo;s why we bid for them), they&rsquo;re easy to change. People can and do switch,&rdquo; Walker said.</p>

<p>Google also says it&rsquo;s continuously improving and innovating. Any perceived lack of competition (and the company says it has plenty of competition) hasn&rsquo;t caused it to rest on its laurels.</p>

<p>&ldquo;We invest billions of dollars in R&amp;D and make thousands of quality improvements to Search every year to ensure we&rsquo;re delivering the most helpful results,&rdquo; Walker said.</p>

<p>Finally, Google has maintained that the market is more than just general search engines like Bing or DuckDuckGo, because general search engines aren&rsquo;t the only way people look for things on the internet. They may also go directly to Reddit or Amazon, for example. So it has more competitors than the DOJ claims as well as a smaller market share. That&rsquo;s probably not going to fly with the judge, but Google will give it a try anyway.</p>
<h2 class="wp-block-heading">The future of the internet, as determined by a business-friendly justice system</h2>
<p>As Reback says, we saw many of these concepts litigated with the Microsoft case nearly three decades ago. So we should have case law that says some of the same or very similar practices Google is engaged in are illegal, right? Not necessarily.&nbsp;</p>

<p>Google has a few things going for it here. For one, it&rsquo;s been more careful about how it phrases and frames things in internal documents than <a href="https://www.theringer.com/tech/2018/5/18/17362452/microsoft-antitrust-lawsuit-netscape-internet-explorer-20-years">Microsoft was</a> (assuming those internal documents <a href="https://www.cnn.com/2023/03/29/tech/judge-google-deleted-chat-logs-antitrust-case/index.html">exist</a> &mdash; the DOJ has <a href="https://www.reuters.com/legal/us-justice-dept-accuses-google-evidence-destruction-antitrust-case-2023-02-23/">accused</a> Google of withholding or destroying some of them). For another, the courts that will ultimately decide how to apply the law are different, too.&nbsp;</p>

<p>&ldquo;Since Microsoft, there&rsquo;s <a href="https://supreme.justia.com/cases/federal/us/540/398/">been</a> a <a href="https://www.supremecourt.gov/opinions/17pdf/16-1454_5h26.pdf">couple</a> of Supreme Court decisions that are, by their attitude and their approach, tolerant of dominant firm behavior,&rdquo; William Kovacic, who served as the chair of the FTC under George W. Bush, said. &ldquo;Their attitude toward plaintiffs is not nearly so generous as the Court of Appeals was in the Microsoft case.&rdquo;</p>

<p>No matter what the judge decides, it will be a while before we know the final outcome. The trial is expected to last about nine weeks, and Judge Mehta&rsquo;s ruling won&rsquo;t come out until next year. We&rsquo;re sure to have a long appeals process after that. But whatever the outcome is, it may be hugely consequential, especially when viewed in combination with the other digital platform antitrust cases we have now (or likely will have soon) and the larger antitrust reform movement.</p>

<p>If Google loses, it faces the possibility of being broken up into smaller companies (an extreme, but not unheard of, measure that the DOJ is asking for) or forbidden from offering those search agreements. We could be looking at a much different Google, or we&rsquo;ll get to see which search engine users pick when Google is not the default.</p>

<p>If the DOJ loses, there are a few ways to look at it. One is that this is proof that Google isn&rsquo;t doing anything wrong and should be allowed to continue to operate as it always has, without being unfairly targeted by the government with its anti-Big Tech agenda.</p>

<p>But if you believe that Google and its Big Tech brethren&rsquo;s dominance and power is a problem that needs to be solved, a DOJ loss would show that our antitrust laws and the courts that are charged with interpreting them aren&rsquo;t equipped to deal with the realities of this digital economy and how its major players operate within it.</p>

<p>&ldquo;If the government gets the door slammed on its face &#8230; if they try and they lose, then they can turn to Congress and say, &lsquo;Well, our antitrust system is so cramped and limited that we can&rsquo;t do the job. You&rsquo;ve got to fix it,&rsquo;&rdquo; Kovacic said.</p>

<p>That could be what motivates Congress to pass antitrust laws that do account for dominant digital platforms. An internet that&rsquo;s essentially controlled by a handful of companies may well open back up again &mdash; assuming it isn&rsquo;t already too late.</p>

<p><em><strong>Update, October 30, 5 pm ET: </strong>This story was originally published on September 9 and has been updated to include testimony from Microsoft CEO Satya Nadella, Neeva&rsquo;s co-founder, and Google CEO Sundar Pichai. Google&rsquo;s default payments in 2021 have also been added.</em></p>
						]]>
									</content>
			
					</entry>
			<entry>
			
			<author>
				<name>Sara Morrison</name>
			</author>
			
			<title type="html"><![CDATA[Net neutrality is back, but it’s not what you think]]></title>
			<link rel="alternate" type="text/html" href="https://www.vox.com/technology/2023/9/28/23893138/fcc-net-neutrality-returns" />
			<id>https://www.vox.com/technology/2023/9/28/23893138/fcc-net-neutrality-returns</id>
			<updated>2023-10-19T15:23:17-04:00</updated>
			<published>2023-10-19T15:23:16-04:00</published>
			<category scheme="https://www.vox.com" term="Policy" /><category scheme="https://www.vox.com" term="Technology" />
							<summary type="html"><![CDATA[Editor&#8217;s note, October 19, 3:20 pm ET: The FCC has voted to proceed with its proposal to restore the net neutrality rules that were repealed during the Trump administration. The agency will seek public comment on the issue before voting to finalize it, which should happen sometime in early 2024. The original story, published on [&#8230;]]]></summary>
			
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											<![CDATA[

						
<figure>

<img alt="" data-caption="Jessica Rosenworcel at a net neutrality rally in 2017. Rosenworcel is now the FCC chair and just moved to restore net neutrality. | Chip Somodevilla/Getty Images" data-portal-copyright="Chip Somodevilla/Getty Images" data-has-syndication-rights="1" src="https://platform.vox.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/24957553/GettyImages_892296952.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
	<figcaption>
	Jessica Rosenworcel at a net neutrality rally in 2017. Rosenworcel is now the FCC chair and just moved to restore net neutrality. | Chip Somodevilla/Getty Images	</figcaption>
</figure>
<p><em><strong>Editor&rsquo;s note, October 19, 3:20 pm ET: </strong>The FCC </em><a href="https://www.fcc.gov/document/fcc-start-proceeding-reestablishing-open-internet-protections"><em>has voted to proceed with its proposal to restore the net neutrality rules</em></a><em> that were repealed during the Trump administration. The agency will seek public comment on the issue before voting to finalize it, which should happen sometime in early 2024. The original story, published on September 28, follows.</em></p>

<p>Five years after net neutrality&rsquo;s (temporary) demise, the Federal Communications Commission (FCC) is set to fulfill the <a href="https://www.vox.com/recode/22747883/fcc-chair-rosenworcel-sohn-biden-commissioner-net-neutrality">Biden administration&rsquo;s vision</a> of re-implementing the Obama-era policy. That means the effort to reclassify broadband internet from an information service to a common carrier, subject to increased oversight and regulations just like phone companies, is back, too.</p>

<p>The agency <a href="https://www.fcc.gov/document/commissioner-anna-gomez-being-sworn-commissioner-fcc">just got</a> its third Democratic commissioner, Anna Gomez, after waiting nearly two years for the Senate to confirm a Biden appointment (a previous Biden nominee, Gigi Sohn, <a href="https://www.politico.com/news/2023/03/07/gigi-sohn-fcc-nominee-withdraws-00085918">withdrew in March</a>). The 2&ndash;2 deadlock that prevented the agency from making any politicized changes has now been broken, and FCC chair Jessica Rosenworcel clearly doesn&rsquo;t want to waste any more time. Net neutrality, which she&rsquo;s a longtime proponent of, is first on the agenda.</p>

<p>Rosenworcel <a href="https://www.youtube.com/watch?v=E_kVkxQ5DCA&amp;ab_channel=FederalCommunicationsCommission">announced plans to restore the policy</a> on Tuesday, saying that the <a href="https://www.vox.com/2017/12/14/16771910/trump-fcc-ajit-pai-net-neutrality-repeal">Trump-era repeal</a> of net neutrality &ldquo;put the agency on the wrong side of history, the wrong side of the law, and the wrong side of the public. It was not good then, but it makes even less sense now.&rdquo;</p>

<p>&ldquo;Today we begin a process to make this right,&rdquo; she said.</p>

<p>And so begins the next battle in a years-long war that has spawned <a href="https://www.theverge.com/2017/7/12/15960484/net-neutrality-day-of-action-protest">mass protests</a>, one (likely soon to be two) agency reversals, and <a href="https://www.fcc.gov/document/opinion-granting-part-and-denying-part-mozilla-corp-v-fcc">major</a> <a href="https://law.stanford.edu/2022/05/05/isps-drop-legal-fight-against-california-net-neutrality-law/">lawsuits</a> &mdash; and was <a href="https://www.theverge.com/2023/7/20/23800161/gigi-sohn-fcc-nomination-dark-money-campaign-net-neutrality-profile">part of the reason</a> why the FCC under President Biden didn&rsquo;t have its full complement of five commissioners until now. It&rsquo;s also the subject of a well-moneyed campaign from telecommunications companies, who like to frame net neutrality as simply forcing broadband providers to treat all traffic equally, something they say they already do (which <a href="https://arstechnica.com/tech-policy/2018/08/verizon-throttled-fire-departments-unlimited-data-during-calif-wildfire/">isn&rsquo;t entirely true</a>), and argue that there&rsquo;s no need to mandate it. But net neutrality &mdash; or, to be more exact, the reclassification of internet service providers that makes net neutrality possible &mdash; is about a lot more than that.</p>

<p>CNN Business <a href="https://www.cnn.com/2023/09/26/tech/fcc-net-neutrality-internet-providers/index.html">refers to</a> net neutrality as a &ldquo;third rail of broadband policy&rdquo; because it&rsquo;s somehow become a controversial, politicized issue. That makes it harder for the average person to know exactly what net neutrality is and what it would mean for them. Net neutrality&rsquo;s opponents, which include most Republicans and the telecommunications companies whose services would be governed by the rule, say it will subject internet service providers to overburdensome regulations and stuffy government oversight, which will stymy innovation and competition in an industry that already provides great service (some <a href="https://www.allconnect.com/blog/united-states-ranks-27th-in-global-internet-connectivity">might disagree</a> with that assessment) to the American people. Proponents, including most Democrats, consumer advocates, and internet services <a href="https://www.bloomberg.com/politics/articles/2017-12-14/netflix-is-less-noisy-defender-of-net-neutrality-as-vote-arrives">like Netflix</a>, say that the internet has become a vital and necessary part of American life and should be classified accordingly under the FCC&rsquo;s purview, just like the telegraph and telephone services that came before it were.&nbsp;</p>

<p>&ldquo;There is a misinformation campaign associated with net neutrality,&rdquo; Tom Wheeler, the chair of the FCC when net neutrality was first passed, told Vox. He added that it distracts from &ldquo;the broader question, which is that it is absolutely absurd that there would be no public interest oversight of the most important network of the 21st century.&rdquo;</p>
<h2 class="wp-block-heading">The long fight to oversee the internet like the telephone</h2>
<p>Net neutrality &mdash; or network neutrality, if you want the longhand &mdash; means that internet service providers like Verizon and Comcast must treat all traffic equally. They can&rsquo;t speed up traffic to some sites or slow it down (or block it) to others. They can&rsquo;t charge extra to visit sites or services, nor can they give any sites or services priority. This is how our phone lines work; carriers can&rsquo;t charge extra or block calls to different carriers without cause, for example. And while internet service providers have largely done the same, without net neutrality there&rsquo;s nothing <a href="https://oag.ca.gov/news/press-releases/attorney-general-bonta-california%E2%80%99s-net-neutrality-law-here-stay">on a federal level</a> requiring that they do. The FCC, however, can&rsquo;t require net neutrality from internet service providers if broadband isn&rsquo;t classified as a common carrier under <a href="https://www.law.cornell.edu/uscode/text/47/chapter-5/subchapter-II">Title II</a> of the Telecommunications Act. We know this because when the agency tried to issue net neutrality rules in the past, Comcast and Verizon sued to stop it, and <a href="https://www.nytimes.com/2010/04/07/technology/07net.html">they</a> <a href="https://www.nytimes.com/2014/01/15/technology/appeals-court-rejects-fcc-rules-on-internet-service-providers.html">won</a>.</p>

<p>After that, the FCC moved to reclassify high-speed internet under Title II. In 2015, it did so with the <a href="https://www.fcc.gov/document/fcc-releases-open-internet-order">Open Internet Order</a>. Then Trump took office and put Ajit Pai in charge of the FCC, where he quickly set about undoing net neutrality. He accomplished that in 2018 with the <a href="https://www.federalregister.gov/documents/2018/02/22/2018-03464/restoring-internet-freedom">Restoring Internet Freedom Order</a>, which re-reclassified broadband internet from a Title II carrier back to an information service under a &ldquo;light-touch regulatory scheme&rdquo; with a few transparency requirements.</p>

<p>Now the FCC wants to reclassify broadband &mdash; actually, this would re-re-reclassify broadband &mdash; and has the votes to do it. It might seem like 2015 again, but a lot has happened in the intervening years, Rosenworcel said, that only helps make the case that broadband needs to be a common carrier.</p>

<p>The pandemic &ldquo;made it crystal clear that broadband is no longer nice-to-have; it&rsquo;s need-to-have for everyone, everywhere,&rdquo; she said. &ldquo;It is not a luxury. It is a necessity. It is essential infrastructure for modern life. &#8230; Yet even as our society has reconfigured itself to do so much online, our institutions have failed to keep pace. Today, there is no expert agency ensuring that the internet is fast, open, and fair.&rdquo;</p>

<p>There may be no greater example these days of the internet&rsquo;s importance and the need for real regulation than the war in Ukraine. The success of some Ukrainian military operations <a href="https://www.businessinsider.com/officials-worry-about-ukraines-reliance-on-elon-musks-starlink-2023-7">is dependent</a> on internet service, yet a <a href="https://www.nytimes.com/2023/09/08/world/europe/elon-musk-starlink-ukraine.html">mercurial business owner</a> has the sole authority to pick and choose where and when it&rsquo;s available.&nbsp;</p>

<p>&ldquo;We should not have to live with broadband as a &lsquo;best efforts&rsquo; service where your internet provider decides whether or not to invest in needed maintenance and upgrades,&rdquo; Harold Feld, a senior vice president for consumer advocacy group Public Knowledge, told Vox.&nbsp;</p>
<h2 class="wp-block-heading">“For the purpose of promoting safety of life and property”</h2>
<p>So, what, exactly, does it mean to be a Title II carrier besides the net neutrality part? Primarily, it gives the FCC more oversight and authority. As Rosenworcel said, it means that technology that has become as &mdash; if not more &mdash; important than the phone will have the kind of agency oversight that many other essential industries and services have had for a long time. It&rsquo;ll give the FCC the ability to make privacy rules, ensure that people have access to internet services, require more transparency and accountability from providers, and regulate rates (though the FCC expressly said it would not do this <a href="https://arstechnica.com/information-technology/2015/03/fcc-chair-new-internet-service-rules-not-even-close-to-utility-regulation/">back in 2015</a> and it will likely do the same now). The FCC will be able to act sooner and more thoroughly on national and cybersecurity issues, too.</p>

<p>&ldquo;If you do not have authority over broadband networks, then how do you deal with what happens when there&rsquo;s an effort to weaponize those networks by adversaries?&rdquo; Wheeler asked. &ldquo;How do you deal when those networks trample on the privacy rights of their users? How do you deal with the fact that every single cyberattack at some point in time goes across a public network? If you don&rsquo;t have jurisdiction over those networks, how can you put protections in place?&rdquo;</p>

<p>Republicans, unsurprisingly, have labeled the move a power grab that will make internet service worse and more expensive; Sen. Ted Cruz (R-TX) said in a statement, &ldquo;FCC Democrats simply want control. They desperately want to micromanage providers&rsquo; pricing and terms of service, and collect billions in <a href="https://www.fcc.gov/general/universal-service-fund">new USF taxes</a> at the expense of investment, economic growth, and consumer choice.&rdquo; (Again, the new FCC rules are likely to say that the agency won&rsquo;t regulate rates, just as they did in 2015.)&nbsp;</p>

<p>But you can judge for yourself if America&rsquo;s broadband internet is the best it can possibly be, with the choice, service, access, and investment that a crucial technology can and should have. Ending net neutrality back in 2018 may not have destroyed the internet, like some net neutrality supporters <a href="https://www.nbcnews.com/think/opinion/ending-net-neutrality-will-destroy-everything-makes-internet-great-ncna823301">thought</a> it <a href="https://www.latimes.com/business/hiltzik/la-fi-hiltzik-net-neutrality-20171122-story.html">would</a>, but did it make it any better? Do we want a future where access to a vital service is controlled by relatively few companies, governed by even fewer rules?&nbsp;</p>

<p>&ldquo;We didn&rsquo;t invent the FCC because it was a boring Tuesday in 1934 and FDR said &lsquo;I know what will perk things up!&rsquo;&rdquo; Feld said. &ldquo;We did it, in the words of <a href="https://www.law.cornell.edu/uscode/text/47/151">Section 1</a> of the Communications Act, &lsquo;for the purpose of the national defense, for the purpose of promoting safety of life and property,&rsquo; and to ensure to all people of the United States the best communication network possible.&rdquo;</p>

<p>&ldquo;We need an internet that works predictably and reliably so we can get on with our lives,&rdquo; he added.&nbsp;</p>

<p>Assuming the re-re-reclassification goes through &mdash; the process will likely take several months &mdash; we can expect it to be challenged in the courts and possibly even by a future Republican Congress (which basically <a href="https://arstechnica.com/tech-policy/2017/03/for-sale-your-private-browsing-history/">overruled</a> the FCC&rsquo;s attempt to make privacy rules during the short window when broadband was a Title II carrier). So if and when the FCC finalizes the return of net neutrality, we won&rsquo;t know for sure that rule is, in fact, final. History shows us that it may not be, but something has to stick sometime, right?</p>

<p><em>A version of this story was also published in the Vox Technology newsletter.&nbsp;</em><a href="https://www.vox.com/pages/newsletters"><em><strong>Sign up here</strong></em></a><em>&nbsp;so you don&rsquo;t miss the next one!</em></p>
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									</content>
			
					</entry>
			<entry>
			
			<author>
				<name>Sara Morrison</name>
			</author>
			
			<title type="html"><![CDATA[The FTC’s case against Microsoft’s Activision acquisition is not going well. (Update: It got worse.)]]></title>
			<link rel="alternate" type="text/html" href="https://www.vox.com/technology/2023/7/11/23785775/microsoft-activision-ftc-antitrust-decision" />
			<id>https://www.vox.com/technology/2023/7/11/23785775/microsoft-activision-ftc-antitrust-decision</id>
			<updated>2023-10-13T11:10:05-04:00</updated>
			<published>2023-10-13T11:10:03-04:00</published>
			<category scheme="https://www.vox.com" term="Antitrust" /><category scheme="https://www.vox.com" term="Big Tech" /><category scheme="https://www.vox.com" term="Microsoft" /><category scheme="https://www.vox.com" term="Tech policy" /><category scheme="https://www.vox.com" term="Technology" />
							<summary type="html"><![CDATA[Editor&#8217;s note, October 13, 11:10 am ET: After finally winning approval from British regulators, Microsoft has closed its purchase of Activision Blizzard. It&#8217;s unclear how this will affect Xbox owners and other gamers, but the completion of the deal represents a major blow to the FTC&#8217;s effort to rein in Big Tech. The original story, [&#8230;]]]></summary>
			
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<img alt="" data-caption="Microsoft may soon become Activision’s new owner. | Eric Thayer/Bloomberg via Getty Images" data-portal-copyright="Eric Thayer/Bloomberg via Getty Images" data-has-syndication-rights="1" src="https://platform.vox.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/24773883/GettyImages_1255072252.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
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	Microsoft may soon become Activision’s new owner. | Eric Thayer/Bloomberg via Getty Images	</figcaption>
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<p><em><strong>Editor&rsquo;s note, October 13, 11:10 am ET: </strong>After finally winning approval from British regulators, Microsoft </em><a href="https://www.theverge.com/2023/10/13/23791235/microsoft-activision-blizzard-acquisition-complete-finalized"><em>has closed its purchase</em></a><em> of Activision Blizzard. It&rsquo;s unclear how this will affect Xbox owners and other gamers, but the completion of the deal represents a major blow to the FTC&rsquo;s effort to rein in Big Tech. The original story, which was last updated on July 17, is below:</em></p>

<p>Microsoft&rsquo;s <a href="https://www.vox.com/recode/22893117/microsoft-activision-antitrust-big-tech">$69 billion merger</a> with Activision Blizzard seems all but inevitable now: Sony is finally playing along. Microsoft&rsquo;s main rival and opposition to the acquisition just signed a deal to keep Activision&rsquo;s Call of Duty on its PlayStation consoles pending the merger&rsquo;s completion. The deal is a significant sign that Sony believes the acquisition will happen.</p>

<p>The deal, which Microsoft Gaming CEO Phil Spencer announced <a href="https://twitter.com/XboxP3/status/1680578783718383616">on Twitter</a> on Sunday, will require Microsoft to make Call of Duty titles available for PlayStation for the next 10 years, a Microsoft spokesperson confirmed to Vox. Sony&rsquo;s stated fears that Microsoft would pull Call of Duty from PlayStation platforms were one of the Federal Trade Commission&rsquo;s major arguments in <a href="https://www.vox.com/recode/2022/12/8/23500721/ftc-microsoft-activision-lawsuit-antitrust-games-call-of-duty">its lawsuit</a> to block the merger.</p>

<p>But the FTC&rsquo;s gambit suffered a major blow last week when a federal judge <a href="https://storage.courtlistener.com/recap/gov.uscourts.cand.413969/gov.uscourts.cand.413969.305.0_4.pdf">denied</a> its request for a preliminary injunction to stop the merger before the trial is scheduled to begin in August. The FTC&rsquo;s appeal of the decision was denied a few days later. That gives the companies the green light to complete their merger, although it could be undone should the FTC win its lawsuit. At this point, however, it&rsquo;s exceedingly unlikely that the FTC will continue its case at all; it usually drops lawsuits like this when it loses the preliminary injunction to block them.</p>

<p>&ldquo;We&rsquo;re grateful to the court in San Francisco for this quick and thorough decision and hope other jurisdictions will continue working towards a timely resolution,&rdquo; Brad Smith, vice chair and president of Microsoft, said in <a href="https://twitter.com/BradSmi/status/1678784973556572162">a statement</a> about the initial decision to deny the preliminary injunction.</p>

<p>&ldquo;We are disappointed in this outcome given the clear threat this merger poses to open competition in cloud gaming, subscription services, and consoles,&rdquo; FTC spokesperson Douglas Farrar told Vox at the time of the initial decision.</p>

<p>The FTC <a href="https://www.vox.com/recode/2022/12/8/23500721/ftc-microsoft-activision-lawsuit-antitrust-games-call-of-duty">sued</a> Microsoft and Activision Blizzard last December<strong> </strong>to stop their planned $69 billion merger, saying the deal would unfairly harm competition in a gaming market worth hundreds of billions of dollars. Microsoft will become the third-largest gaming company in the world, behind Tencent and Sony, if the deal goes through. But the agency didn&rsquo;t have the authority to stop the acquisition from happening in the meantime, hence the injunction request. Judge Jacqueline Scott Corley said she didn&rsquo;t think the FTC would win its case and so wouldn&rsquo;t stop the companies from merging.</p>

<p>&ldquo;The FTC has not shown it is likely to succeed on its assertion the combined firm will probably pull Call of Duty<em> </em>from Sony PlayStation, or that its ownership of Activision content will substantially lessen competition in the video game library subscription and cloud gaming markets,&rdquo; the judge wrote.</p>

<p>It&rsquo;s a big setback for an agency that has, under chair Lina Khan, intensely scrutinized mergers and acquisitions that will make big companies even bigger, giving them a larger share of a market with fewer competitors in it. The court losses show the uphill battle the agency faces going up against massive companies in a country whose courts typically favor businesses.</p>

<p><a href="https://www.vox.com/big-tech" data-source="encore">Big Tech</a> isn&rsquo;t the only industry the FTC has focused on, but its size and power &mdash; <a href="https://www.vox.com/apple" data-source="encore">Apple</a>, Microsoft, <a href="https://www.vox.com/google" data-source="encore">Google</a>, <a href="https://www.vox.com/amazon" data-source="encore">Amazon</a>, and <a href="https://www.vox.com/meta" data-source="encore">Meta</a> are in the top 10 largest companies in the world <a href="https://companiesmarketcap.com/">by market cap</a> as of this writing &mdash; makes it an <a href="https://www.vox.com/recode/2022/6/9/23160578/lina-khan-ftc-interview">obvious target</a>, one Khan focused on in her <a href="https://www.vox.com/recode/2021/6/15/22398320/federal-trade-commission-lina-khan-chair-big-tech-antitrust-competition-law-amazon">pre-FTC work</a>. Under her, the agency <a href="https://www.vox.com/2021/8/19/22632826/facebook-ftc-lawsuit-antitrust-monopoly-lina-khan-instagram-whatsapp-path-circle">continued</a> its lawsuit against Meta that seeks to unwind its acquisitions of <a href="https://www.vox.com/instagram-news" data-source="encore">Instagram</a> and <a href="https://www.vox.com/whatsapp" data-source="encore">WhatsApp</a>, recently <a href="https://www.vox.com/technology/2023/6/21/23768370/cancel-amazon-prime-ftc-sue-dark-patterns">sued Amazon</a> over how difficult the company allegedly makes it to cancel Prime, and <a href="https://www.ftc.gov/news-events/news/press-releases/2023/02/ftc-approves-final-orders-against-google-iheartmedia-deceptive-air-endorsements-googles-pixel-4">settled</a> with Google over a deceptive advertising case. It has yet to win any major victories here, but such cases may take years, if not decades, to resolve. The FTC hasn&rsquo;t challenged some Big Tech mergers, like Amazon&rsquo;s <a href="https://www.vox.com/recode/22451787/amazon-mgm-james-bond-streaming-netflix-analysis">acquisition of MGM</a>, and its already lost a few other battles, like its case against Meta&rsquo;s acquisition of VR game company Within. When the FTC lost a similar bid to get an injunction to prevent that merger, it <a href="https://www.axios.com/2023/02/24/ftc-meta-within-case-dismissed">dropped the case</a>. It wouldn&rsquo;t be at all surprising if it did the same now.</p>

<p>The weeklong hearing over the preliminary injunction touched on <a href="https://www.cnbc.com/2023/06/30/microsoft-activision-showdown-with-ftc-biggest-takeaways.html">several parts</a> of Microsoft&rsquo;s business, but the big argument appeared to center on the Call of Duty franchise and if Microsoft would continue to make it available for rival Sony&rsquo;s PlayStation should it be allowed to acquire Activision. Corley said she believed the evidence showed that more consumers would get access to Call of Duty and other Activision games, rather than fewer. Microsoft has a deal to bring Call of Duty to Nintendo Switch consoles for at least 10 years if the merger closes, for example.</p>

<p>Should the FTC drop the case, Microsoft still has one boss left in its merger battle: the United Kingdom&rsquo;s Competition and Markets Authority, which <a href="https://www.vox.com/technology/2023/4/27/23699227/microsoft-activision-blizzard-antitrust-nope">blocked it</a> over concerns that it would harm the nascent cloud gaming market. But there are signs that it may have found a way to get the UK&rsquo;s approval after all: the authority and Microsoft jointly asked to delay their hearing before the <a href="https://www.catribunal.org.uk/cases/159041223-microsoft-corporation">Competition Appeal Tribunal</a>, which is hearing that request today. This suggests that the CMA might be amenable to approving the merger if Microsoft makes certain concessions. The European Union has already approved the merger.</p>

<p><em><strong>Update, July 17, 12 pm ET: </strong> This story, originally published on July 11, has been updated to include comment from Microsoft and the FTC, the FTC losing its appeal, Sony&rsquo;s Call of Duty deal, and the hearing before the Competition Appeal Tribunal.</em></p>
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					</entry>
			<entry>
			
			<author>
				<name>Sara Morrison</name>
			</author>
			
			<title type="html"><![CDATA[We’re in a new Gilded Age. What did we learn from the last one?]]></title>
			<link rel="alternate" type="text/html" href="https://www.vox.com/technology/2023/10/11/23905263/tom-wheeler-techlash-fcc-q-and-a-gilded-age" />
			<id>https://www.vox.com/technology/2023/10/11/23905263/tom-wheeler-techlash-fcc-q-and-a-gilded-age</id>
			<updated>2023-10-06T12:40:51-04:00</updated>
			<published>2023-10-11T08:30:00-04:00</published>
			<category scheme="https://www.vox.com" term="Big Tech" /><category scheme="https://www.vox.com" term="Tech policy" /><category scheme="https://www.vox.com" term="Technology" />
							<summary type="html"><![CDATA[The 19th century probably isn&#8217;t the first thing that comes to mind when you hear about Big Tech&#8217;s harms and possible solutions. It&#8217;s probably not the second either, or even 50th. But in his forthcoming book Techlash: Who Makes the Rules in the Digital Gilded Age? Tom Wheeler makes the case that maybe it should [&#8230;]]]></summary>
			
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<img alt="" data-caption="An 1882 color lithograph shows American railroad entrepreneurs carving up the United States as European royalty watch from across the Atlantic Ocean. | Frederick Burr Opper/Stock Montage/Getty Images" data-portal-copyright="Frederick Burr Opper/Stock Montage/Getty Images" data-has-syndication-rights="1" src="https://platform.vox.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/24982230/GettyImages_71081535.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
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	An 1882 color lithograph shows American railroad entrepreneurs carving up the United States as European royalty watch from across the Atlantic Ocean. | Frederick Burr Opper/Stock Montage/Getty Images	</figcaption>
</figure>
<p>The 19th century probably isn&rsquo;t the first thing that comes to mind when you hear about Big Tech&rsquo;s harms and possible solutions. It&rsquo;s probably not the second either, or even 50th. But in his <a href="https://www.brookings.edu/books/techlash/">forthcoming book</a> <em>Techlash: Who Makes the Rules in the Digital Gilded Age?</em> Tom Wheeler makes the case that maybe it should be.</p>

<p>The original Gilded Age describes a period at the end of the 19th century and the beginning of the 20th, when it became increasingly apparent that new, transformative technologies that had done so much for so many had done a lot more for a very few: the handful of men who owned or effectively controlled industries like steel, oil, and the railroads. The money and power they amassed often came at the expense of everyone else. Antitrust laws and federal agencies were created to stop abusive business practices. We still rely on them today.</p>

<p>But an increasing number of people think those institutions aren&rsquo;t equipped to deal with who holds the money and power now: Big Tech companies like Amazon, Apple, Google, Meta, and Microsoft. They differ on what can or should be done about that, however, and so very little has been done. These companies continue to operate under the rules they&rsquo;ve made for themselves, which aren&rsquo;t necessarily in the best interests of the rest of us. Wheeler has a few ideas about the best way to approach governmental oversight in this Digital Gilded Age, as he calls it. And he knows a thing or two about it.</p>

<p>&ldquo;My entire professional life has been about the intersection of public policy and new technology,&rdquo; he says, including a stint as chair of the Federal Communications Commission (FCC) under President Barack Obama &mdash; a tenure that will likely be best known for instituting net neutrality to increase government oversight of broadband internet (which was later repealed under Trump, and now, under Biden, is <a href="https://www.vox.com/technology/2023/9/28/23893138/fcc-net-neutrality-returns">being restored</a>). He also describes himself as an &ldquo;amateur historian.&rdquo; All four of his books, including this one, are rooted in history.</p>

<p>But he doesn&rsquo;t think regulators and lawmakers should respond to the digital economy the way they did to the industrial innovations of 150 years ago. This Digital Gilded Age has a few fundamental differences from the original one, and that, he says, means it has to be regulated differently, too. Ahead of the release of <em>Techlash</em>, which comes out October 15, Wheeler spoke to Vox about all of this. This interview has been edited for brevity and clarity.</p>
<hr class="wp-block-separator" /><h3 class="wp-block-heading">Sara Morrison</h3>
<p>How did this concept of two gilded ages come about?&nbsp;</p>
<h3 class="wp-block-heading">Tom Wheeler</h3>
<p>The more you look at the original Gilded Age, the more you say, &ldquo;Wow, does that sound familiar!&rdquo; Our technology-driven environment today echoes the original Gilded Age, principally because at its root it is the innovators who make the rules without regard for the consequences. We&rsquo;ve always celebrated the fact that innovators make the rules. They should; they can see the future that none of the rest of us can see. All the great advances in science, technology, business, the arts, came from people who said, &ldquo;We won&rsquo;t obey the rules because we see something different.&rdquo;</p>

<p>But ultimately, that behavior runs into the rights of individuals and the public interest. We saw that in the original Gilded Age, and the Congress responded with <a href="https://www.archives.gov/milestone-documents/sherman-anti-trust-act">antitrust legislation</a>, with the creation of the <a href="https://www.archives.gov/milestone-documents/interstate-commerce-act">first federal regulatory agency</a>, with the <a href="https://www.politico.com/story/2018/06/23/pure-food-and-drug-act-advances-in-congress-this-day-in-politics-june-23-1906-655483">creation of legislation</a> to protect against unsafe products. And the result of that was incredible growth in the economy and in those companies, as well as protection for consumers and competition.</p>

<p>I think we&rsquo;re at that same kind of a hinge moment today. The theme of this book is that unregulated tech has a damaging effect on basic things such as privacy, competition, and truth. And you can put in place an agile oversight that will protect the average American and promote innovation by promoting competition. You can then end up rebalancing the public and the private interest. We did it before and we can do it again.</p>
<h3 class="wp-block-heading">Sara Morrison</h3>
<p>What are some of the key similarities between that Gilded Age and this one?</p>
<h3 class="wp-block-heading">Tom Wheeler</h3>
<p>They were technology-driven, and the application of that technology was defined by a handful of innovators who made the rules based on what was in their interest, rather than what was in the public interest. In both instances, wondrous new things were developed. But they brought with them negative consequences.</p>

<p>And lastly, they both have accelerated the pace of life. In the original Gilded Age, industrialization increased the pace of life from the agricultural-based economy that had existed before. And obviously, in the digital Gilded Age, that pace of life has increased even more.</p>
<h3 class="wp-block-heading">Sara Morrison</h3>
<p>But they&rsquo;re not exactly the same.</p>
<h3 class="wp-block-heading">Tom Wheeler</h3>
<p>The assets behave differently. Industrial assets were things you could stub your toes on. Digital assets are soft assets. Industrial assets were expensive; digital assets are inexpensive. Industrial assets were used once and it&rsquo;s gone. Digital assets can be used again and again. Industrial assets were rivalrous: if I have a ton of coal, you don&rsquo;t. But digital assets can be shared. And the industrial assets were exhaustible: you could only use something once. In the digital environment, you can use it again and again and again. Every time you sign up for Facebook, you&rsquo;re using the same software that somebody else signed up with. Every time you download Microsoft Word, you&rsquo;re using the same software. It&rsquo;s inexhaustible.</p>

<p>So the fact that the assets themselves are different created an economic activity that was different. In the industrial era, it was a pipeline production economy. A hard asset moved through the process until it rolled off the assembly line as a finished product. In the digital era, it is a platform-pairing process, where you create digital assets by pairing them with other digital assets to produce a product.</p>
<h3 class="wp-block-heading">Sara Morrison</h3>
<p>What do those differences mean when it comes to regulation?&nbsp;</p>
<img src="https://platform.vox.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/24980379/Wheeler.front.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" alt="" title="" data-has-syndication-rights="1" data-caption="" data-portal-copyright="" /><h3 class="wp-block-heading">Tom Wheeler</h3>
<p>The question is not only how do we put guardrails around Big Tech, but also how do we do it in a way that continues to encourage innovation? Industrial-style regulation is like industrial-style management. When Congress went to create these industrial agencies that we know today, including the FCC, they looked at how the companies that were to be supervised were being managed. Industrial management was a top-down, rigid, rules-based approach. The guru of industrial management was a fellow by the name of Frederick W. Taylor, and his management techniques were called <a href="https://managementweekly.org/taylorism-management/">Taylorism</a>. Basically, his idea was to squeeze all creativity out of everybody, and get them to do exactly the same thing by your rules. And that will give you the best industrial production.</p>

<p>It is just the opposite today. Not only are our companies managed by agile management techniques, in that they&rsquo;re constantly having to respond to new technology, but they&rsquo;re also constantly having to respond to marketplace changes. What we need to have are new regulators that look like the new style of agile digital management that exists today.</p>
<h3 class="wp-block-heading">Sara Morrison</h3>
<p>You literally ran an agency, the FCC, that came out of that old model. Did your experience there inform your opinion now? Can agencies like the FCC even be agile?</p>
<h3 class="wp-block-heading">Tom Wheeler</h3>
<p>I had to bring agility to an agency that was designed not to be agile. The <a href="https://docs.fcc.gov/public/attachments/DOC-332486A1.pdf">net neutrality rule</a> has what&rsquo;s called the general conduct rule component, which builds in agility to deal with what might happen next. The <a href="https://www.fcc.gov/document/fcc-adopts-broadband-consumer-privacy-rules">privacy rule</a> had agility in it to deal with changes. And what we did in cybersecurity was designed from the outset to be agile, because the bad guys who are trying to crack the security of networks are themselves incredibly agile. Unfortunately, all three of those were repealed in the Trump administration.</p>

<p>But, yes, I tried to practice this. Part of the reason why I wrote this book was to convey those learnings and what other solutions might be.</p>
<h3 class="wp-block-heading">Sara Morrison</h3>
<p>You use words like &ldquo;sclerotic&rdquo; and &ldquo;rigid&rdquo; to describe some of the things we have in place to deal (or not deal) with these matters. Can I assume that you don&rsquo;t think Congress can or will do the job this time?</p>
<h3 class="wp-block-heading">Tom Wheeler</h3>
<p>I think that they will, eventually. Here&rsquo;s the important thing, another historical analogue: It was in 1867 that <a href="https://www.gilderlehrman.org/history-resources/spotlight-primary-source/grange-movement-1875">the Grange was founded</a> by farmers as a countervailing force to the power of the railroads. Railroads were abusing farmers, and the farmers kept saying, &ldquo;We need oversight.&rdquo; But it wasn&rsquo;t until 1887, 20 years after the Grange was founded, that the <a href="https://www.federalregister.gov/agencies/interstate-commerce-commission">Interstate Commerce Commission</a> was created. And it wasn&rsquo;t until almost 20 years after that that Teddy Roosevelt <a href="https://www.theodorerooseveltcenter.org/Learn-About-TR/TR-Encyclopedia/Capitalism-and-Labor/The-Hepburn-Act.aspx">finally helped</a> to give it some real enforcement teeth. So the point of the matter is, this always takes a long period of time.</p>

<p>I think it needs to move faster now because of the even faster pace of life created by the new technology. I am optimistic that as the American people continue to express themselves about the need for oversight, that Congress will respond.</p>
<h3 class="wp-block-heading">Sara Morrison</h3>
<p>Will it? Big Tech companies have a lot of money to spend on lobbyists and whatever else. It seems like that&rsquo;s been pretty effective at convincing them not to do much of anything so far.</p>
<h3 class="wp-block-heading">Tom Wheeler</h3>
<p>So everybody says, &ldquo;Oh, Congress is so controlled by the special interests.&rdquo; But special interests in the late 19th century owned members of Congress. And still, we had antitrust laws, we had consumer protection laws. I think that, today, we the people need to communicate. The reason things changed in the late 19th century was that we the people, folks like the Grange, folks like the progressive movement and populists, kept saying, &ldquo;This is enough. We&rsquo;ve got to do something about that.&rdquo; And I think that&rsquo;s the hope for us, in our time.&nbsp;</p>
<h3 class="wp-block-heading">Sara Morrison</h3>
<p>You give Teddy Roosevelt a lot of credit for Gilded Age reforms in the book. Who is our Teddy Roosevelt now?</p>
<h3 class="wp-block-heading">Tom Wheeler</h3>
<p>There is no one today with Rooseveltian powers and instincts. I think that President Biden has done more to promote competition and have oversight of digital activities than most other presidents in the digital era. And I would hope that someday he will be signing a <a href="https://shorensteincenter.org/new-digital-realities-tom-wheeler-phil-verveer-gene-kimmelman/">digital protection agency bill</a>. But I mean, through his appointments with people like [FTC chair] <a href="https://www.vox.com/recode/2022/6/9/23160578/lina-khan-ftc-interview">Lina Khan</a>, those were inspired kinds of activities that have effects.</p>
<h3 class="wp-block-heading">Sara Morrison</h3>
<p>So, what does the ideal government oversight look like to you?</p>
<h3 class="wp-block-heading">Tom Wheeler</h3>
<p>We need an agile agency that has a new approach and is built to look like the companies that it is supposed to oversee, rather than built to look like industrial companies that are not part of the digital economy. It&rsquo;s reverse Taylorism. Where Taylor said we want to squeeze out every incentive for creativity, in digital companies transparency and creativity are the watchwords. We need to have those same concepts as the watchwords in the oversight of those digital companies.</p>
<h3 class="wp-block-heading">Sara Morrison</h3>
<p>One of your legacies at the FCC is net neutrality, <a href="https://www.vox.com/technology/2023/9/28/23893138/fcc-net-neutrality-returns">which is back</a>! Why do you think it&rsquo;s become such a contentious issue? It seems reasonable to me that, as a technology becomes more and more essential to our lives, there should be more oversight ensuring that we all have access to it.</p>
<h3 class="wp-block-heading">Tom Wheeler</h3>
<p>I think the real answer to that question is because the companies are afraid that it will lead to rate regulation, which they&rsquo;re scared to death of. And, as you know, in our <a href="https://www.fcc.gov/document/fcc-releases-open-internet-order">Open Internet Order</a>, our net neutrality rule, we specifically said we&rsquo;re not going to enforce rate regulation.</p>
<h3 class="wp-block-heading">Sara Morrison</h3>
<p>Why <em>not</em> have rate regulation?&nbsp;</p>
<h3 class="wp-block-heading">Tom Wheeler</h3>
<p>The thought process that I went through in making that decision was: I can see how you can regulate a single factor like a voice line. I think it is entirely different to regulate a multifactor service like broadband that is constantly changing. So, it was in large part because A) we didn&rsquo;t see the need for it today; B) we wanted to encourage broadband expansion; and C) we didn&rsquo;t know how to do it. A broadband line delivers so much more than a voice channel, so how do you prioritize that? How do you decide that this is going to be priced this way, that&rsquo;s going to be priced that way? And increasingly, broadband is competitive.</p>

<p>Having said that, I didn&rsquo;t want to make the decision that would saddle my successors down the road who might have a need to do something about abusive pricing. I don&rsquo;t think we&rsquo;re experiencing that now. And so we said the power is there, but we&rsquo;re not going to enforce it.</p>

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