Skip to main content

The context you need, when you need it

When news breaks, you need to understand what actually matters — and what to do about it. At Vox, our mission to help you make sense of the world has never been more vital. But we can’t do it on our own.

We rely on readers like you to fund our journalism. Will you support our work and become a Vox Member today?

Join now

So many flights are delayed every day that the United outage was a drop in the bucket

(Justin Sullivan/Getty Images)

Sometime before 8 am ET Wednesday morning, United grounded all of its flights worldwide for nearly two hours because of a software malfunction. The airline has subsequently delayed more than 600 flights today.

It sounds like a disaster — and for the passengers aboard these flights, it was certainly a major annoyance. But in the grand scheme of things, this snafu appears to have had way less of an impact on air traffic across the US than you might expect.

This map, from FlightAware, shows the proportion of all airlines’ flights going to and from major US airports between 8 am and noon today that were canceled or delayed:

It looks bad, especially at Chicago’s O’Hare airport (ORD) and other United hubs, and there were 285 delays during this period in total, with the majority coming from United.

But the interesting thing is that during the exact same period on Tuesday, FlightAware’s overall “misery index” was at about the same level, and there were actually slightly more delays nationwide: 297.

Today’s grounding did create some ripple effects, and between 10 am and 2 pm today, there were slightly more delayed flights (538) than during the same period yesterday (447). But with United inching back toward its original schedule, there were 535 delays between the hours of 11 and 3 pm today, compared with 540 yesterday.

On the whole, we’re on pace for a similar number of delays today, compared to yesterday:

All this is a reminder that all airlines are plagued by regular delays due to weather and mechanical issues — and, frustratingly, an outdated air traffic control system that largely uses ground radar, rather than the satellite-based systems that are in place in many other countries. When you consider the United delays in this context, today’s situation doesn’t look all that bad.

The good news is that the FAA is now beginning to roll out a newer system in some cities. But at the moment, 70 to 80 percent of all airlines’ flights are generally delayed by 15 minutes or more, even under normal conditions.

United’s outage got lots of coverage, but the truth is that air travel sucks for lower-profile reasons everyday.

More in Technology

Technology
The case for AI realismThe case for AI realism
Technology

AI isn’t going to be the end of the world — no matter what this documentary sometimes argues.

By Shayna Korol
Politics
OpenAI’s oddly socialist, wildly hypocritical new economic agendaOpenAI’s oddly socialist, wildly hypocritical new economic agenda
Politics

The AI company released a set of highly progressive policy ideas. There’s just one small problem.

By Eric Levitz
Future Perfect
Human bodies aren’t ready to travel to Mars. Space medicine can help.Human bodies aren’t ready to travel to Mars. Space medicine can help.
Future Perfect

Protecting astronauts in space — and maybe even Mars — will help transform health on Earth.

By Shayna Korol
Podcasts
The importance of space toilets, explainedThe importance of space toilets, explained
Podcast
Podcasts

Houston, we have a plumbing problem.

By Peter Balonon-Rosen and Sean Rameswaram
Technology
What happened when they installed ChatGPT on a nuclear supercomputerWhat happened when they installed ChatGPT on a nuclear supercomputer
Technology

How they’re using AI at the lab that created the atom bomb.

By Joshua Keating
Future Perfect
Humanity’s return to the moon is a deeply religious missionHumanity’s return to the moon is a deeply religious mission
Future Perfect

Space barons like Jeff Bezos and Elon Musk don’t seem religious. But their quest to colonize outer space is.

By Sigal Samuel