Skip to main content

The context you need, when you need it

When news breaks, you need to understand what actually matters — and what to do about it. At Vox, our mission to help you make sense of the world has never been more vital. But we can’t do it on our own.

We rely on readers like you to fund our journalism. Will you support our work and become a Vox Member today?

Join now

Twitter Built a New Button So You’ll Send More Private Messages

Reply. Retweet. Like. And now Send.

Rawpixel Ltd / iStock

Reply. Retweet. Like. And now Send.

Twitter is adding a new button to the bottom of each tweet so that it’s simpler to send that tweet to another user within a private message. The new icon, a small envelope right next to the heart-shaped Like button, automatically attaches the tweet to a private message which you can then address to another user.

This is a relatively small update. In fact, you could already send tweets to other people via direct message. It just required more steps.

But the fact that Twitter is putting a new button onto each tweet is a pretty good indication of how important direct messaging is to the company. Twitter was late to building out its messaging service and as a result has always lagged behind other messaging apps like Facebook’s Messenger or Snapchat.

But Twitter DMs are increasing in popularity — Twitter claims that 60 percent more messages were sent in 2015 than 2014. Adding a new button to encourage more private messages should bump that number even higher.

It should also make it easier for users to send tweets to brands or retailers, a customer service use case Twitter is starting to build features for. It’s one of the reasons the company removed the 140-character text limit for direct messages last summer; it’s hard to have a conversation with a customer service agent when you can’t send more then two sentences at a time. The customer service use case was also one of the reasons Twitter has considered spinning DMs into its own app. It ultimately decided against the idea.

The new icon should appear for users on Tuesday as part of a free app update for both iOS and Android.

This article originally appeared on Recode.net.

More in Technology

Technology
The case for AI realismThe case for AI realism
Technology

AI isn’t going to be the end of the world — no matter what this documentary sometimes argues.

By Shayna Korol
Politics
OpenAI’s oddly socialist, wildly hypocritical new economic agendaOpenAI’s oddly socialist, wildly hypocritical new economic agenda
Politics

The AI company released a set of highly progressive policy ideas. There’s just one small problem.

By Eric Levitz
Future Perfect
Human bodies aren’t ready to travel to Mars. Space medicine can help.Human bodies aren’t ready to travel to Mars. Space medicine can help.
Future Perfect

Protecting astronauts in space — and maybe even Mars — will help transform health on Earth.

By Shayna Korol
Podcasts
The importance of space toilets, explainedThe importance of space toilets, explained
Podcast
Podcasts

Houston, we have a plumbing problem.

By Peter Balonon-Rosen and Sean Rameswaram
Technology
What happened when they installed ChatGPT on a nuclear supercomputerWhat happened when they installed ChatGPT on a nuclear supercomputer
Technology

How they’re using AI at the lab that created the atom bomb.

By Joshua Keating
Future Perfect
Humanity’s return to the moon is a deeply religious missionHumanity’s return to the moon is a deeply religious mission
Future Perfect

Space barons like Jeff Bezos and Elon Musk don’t seem religious. But their quest to colonize outer space is.

By Sigal Samuel