Skip to main content

The context you need, when you need it

When news breaks, you need to understand what actually matters — and what to do about it. At Vox, our mission to help you make sense of the world has never been more vital. But we can’t do it on our own.

We rely on readers like you to fund our journalism. Will you support our work and become a Vox Member today?

Join now

Walmart is going after Amazon Prime with free two-day shipping and no membership fee

The only catch is a $35 order minimum.

Walmart.com CEO Marc Lore
Walmart.com CEO Marc Lore
Walmart.com CEO Marc Lore
Jason Del Rey
Jason Del Rey has been a business journalist for 15 years and has covered Amazon, Walmart, and the e-commerce industry for the last decade. He was a senior correspondent at Vox.

If Walmart.com is ever going to put a dent in Amazon’s dominance, this will have to be the starting point.

The world’s largest brick-and-mortar retailer is eliminating the membership fee on its own two-day shipping program, and simultaneously lowering its free shipping order minimum from $50 to $35. More than two million items will be available for the new, free express delivery service.

Marc Lore, CEO of Walmart’s U.S. e-commerce division, said in a statement that “in today’s world of e-commerce, two-day free shipping is table stakes.” At the same time, he called the initiative “the first of many moves we will be making to enhance the customer experience and accelerate growth.”

Walmart is facing an uphill battle. By some estimates, Amazon accounts for almost a third of all e-commerce sales in the U.S. and half of the industry’s growth.

Its Prime membership program, which costs $99 a year, is the fuel. Members get two-day shipping on tens of millions of products, as well as a growing list of other perks like video and music streaming and photo storage. Amazon in some cases makes Prime-eligible products available for same-day or next-day delivery at no extra charge, too.

Amazon doesn’t disclose exact Prime membership numbers, but some analysts estimate, at the high end, that nearly half of all U.S. households have a Prime membership. The company has been expanding the ways customers can pay for Prime in a bid for lower-income households that could threaten Walmart even more.

So Walmart is responding with a value proposition that it hopes will convince those who haven’t converted into Prime members that they can get the same two-day shipping speed for free. Tens of millions of households are up for grabs.

At the same time, it will be hard to convince existing Prime members to ditch their no-order-minimum shipping program for Walmart’s, which comes with a $35 threshold. That $35 minimum is the same as the one at Jet.com, Lore’s shopping site that Walmart bought last year for $3 billion.

With the move, Walmart is discontinuing ShippingPass, its $49-a-year two-day shipping membership, which just launched widely this past summer. Members will be refunded the $49 fee.

Walmart’s two-day shipping product selection will be heavily focused on consumable products. This is the type of stuff you might need delivered quickly, like packaged foods, toothpaste, deodorant, diapers and shampoo. Top-selling toys and electronics will be among the other types of items available for the express delivery service.


This article originally appeared on Recode.net.

More in Technology

Technology
The case for AI realismThe case for AI realism
Technology

AI isn’t going to be the end of the world — no matter what this documentary sometimes argues.

By Shayna Korol
Politics
OpenAI’s oddly socialist, wildly hypocritical new economic agendaOpenAI’s oddly socialist, wildly hypocritical new economic agenda
Politics

The AI company released a set of highly progressive policy ideas. There’s just one small problem.

By Eric Levitz
Future Perfect
Human bodies aren’t ready to travel to Mars. Space medicine can help.Human bodies aren’t ready to travel to Mars. Space medicine can help.
Future Perfect

Protecting astronauts in space — and maybe even Mars — will help transform health on Earth.

By Shayna Korol
Podcasts
The importance of space toilets, explainedThe importance of space toilets, explained
Podcast
Podcasts

Houston, we have a plumbing problem.

By Peter Balonon-Rosen and Sean Rameswaram
Technology
What happened when they installed ChatGPT on a nuclear supercomputerWhat happened when they installed ChatGPT on a nuclear supercomputer
Technology

How they’re using AI at the lab that created the atom bomb.

By Joshua Keating
Future Perfect
Humanity’s return to the moon is a deeply religious missionHumanity’s return to the moon is a deeply religious mission
Future Perfect

Space barons like Jeff Bezos and Elon Musk don’t seem religious. But their quest to colonize outer space is.

By Sigal Samuel