Skip to main content

The context you need, when you need it

When news breaks, you need to understand what actually matters — and what to do about it. At Vox, our mission to help you make sense of the world has never been more vital. But we can’t do it on our own.

We rely on readers like you to fund our journalism. Will you support our work and become a Vox Member today?

Join now

Uber is asking drivers if they want to provide other on-demand services

The company sent out an email to drivers asking how much they would want to be paid for tasks like health care, moving or customer services tasks.

An Uber users holds out a phone showing the Uber app interface as a car drives by on a road in the background.
An Uber users holds out a phone showing the Uber app interface as a car drives by on a road in the background.
Leon Neal / Getty

Uber is gauging its drivers’ interest in providing TaskRabbit-like services for consumers and potentially other businesses, Recode has learned.

The $69 billion company sent out an email to drivers asking if they’d be willing to take on other on-demand jobs — such as cleaning, moving or food service.

The email, which came from the company’s research department, reads:

“We would like to ask about your interest in receiving requests from Uber to perform other types of tasks on a flexible basis. Task requests would be similar to ride requests from Uber. A request would be sent through the Uber app for a task. If interested, an Uber partner would accept the request and then travel to meet the request at the specified task location.”

The email then links to a survey which asks what would be the lowest hourly pay a driver would accept for the following tasks: Health care services, moving services, customer service, retail, cleaning services, clerical tasks, warehouse tasks, food service tasks.

Uber declined to comment for this story.

Based on the variety of jobs Uber presented to its drivers, the company appears to be exploring providing on-demand services for both consumers and other businesses.

This has been something that the company has discussed launching over the last year or so, a source familiar told Recode. Though it’s unclear how far along those discussions are.

Have more information or any tips? Johana Bhuiyan is the senior transportation editor at Recode and can be reached at johana@recode.net or on Signal, Confide, WeChat or Telegram at 516-233-8877. You can also find her on Twitter at @JmBooyah.

The company, which made its mark in on-demand transportation, has a booming food-delivery business which it first began its foray into in 2014. As of July, that business — called UberEats — was profitable in 27 of the 108 cities it was available in, according to the New York Times.

However, Uber had previously struggled to expand its business beyond ride-hail.

The ride-hail player shuttered its experimental product delivery service, UberEssentials, just five months after it launched it in Washington, D.C., in August 2014.

Both Uber and its rival Lyft see a big opportunity in B2B services. The companies have been expanding their enterprise businesses with new partnerships like Lyft’s partnership with Delta and Blue Cross Blue Shield — though even that has been largely focused on providing rides to other businesses.

Correction: A previous version of this article stated Uber shuttered its UberRush courier service, but the company only stopped operating its restaurant courier service because it was providing that with UberEats. UberRush is still being used by businesses other than restaurants.


This article originally appeared on Recode.net.

More in Technology

Technology
The case for AI realismThe case for AI realism
Technology

AI isn’t going to be the end of the world — no matter what this documentary sometimes argues.

By Shayna Korol
Politics
OpenAI’s oddly socialist, wildly hypocritical new economic agendaOpenAI’s oddly socialist, wildly hypocritical new economic agenda
Politics

The AI company released a set of highly progressive policy ideas. There’s just one small problem.

By Eric Levitz
Future Perfect
Human bodies aren’t ready to travel to Mars. Space medicine can help.Human bodies aren’t ready to travel to Mars. Space medicine can help.
Future Perfect

Protecting astronauts in space — and maybe even Mars — will help transform health on Earth.

By Shayna Korol
Podcasts
The importance of space toilets, explainedThe importance of space toilets, explained
Podcast
Podcasts

Houston, we have a plumbing problem.

By Peter Balonon-Rosen and Sean Rameswaram
Technology
What happened when they installed ChatGPT on a nuclear supercomputerWhat happened when they installed ChatGPT on a nuclear supercomputer
Technology

How they’re using AI at the lab that created the atom bomb.

By Joshua Keating
Future Perfect
Humanity’s return to the moon is a deeply religious missionHumanity’s return to the moon is a deeply religious mission
Future Perfect

Space barons like Jeff Bezos and Elon Musk don’t seem religious. But their quest to colonize outer space is.

By Sigal Samuel