Skip to main content

Amazon

Vox’s coverage of tech giant Amazon: news, analysis, exclusives, and more.

Technology
Inside the get-rich-quick scheme that cost Amazon sellers thousands — and then got them bannedInside the get-rich-quick scheme that cost Amazon sellers thousands — and then got them banned
Technology

Amazon’s marketplace is fertile ground for schemes targeting the sellers behind the e-commerce giant’s success.

By Jason Del Rey
Technology
Government shutdowns of “nonessential” retailers were a huge gift for Amazon, Walmart, and TargetGovernment shutdowns of “nonessential” retailers were a huge gift for Amazon, Walmart, and Target
Technology

Some feared the pandemic would widen the gap between the haves and have-nots of retail. That fear is now reality.

By Jason Del Rey
Technology
Walmart has again delayed the launch of its Amazon Prime competitor Walmart+Walmart has again delayed the launch of its Amazon Prime competitor Walmart+
Technology

Walmart+ will cost $98 a year and include same-day delivery of groceries, fuel discounts, and other perks.

By Jason Del Rey
Technology
Last week the US wanted to break up Big Tech. Now it’s trying to supersize it.Last week the US wanted to break up Big Tech. Now it’s trying to supersize it.
Technology

The TikTok/Microsoft deal — if it happens — will make it harder to shrink Facebook or Google. Do you think Donald Trump cares about that?

By Peter Kafka
Technology
Amazon just posted record sales and profit in the middle of a pandemicAmazon just posted record sales and profit in the middle of a pandemic
Technology

The record sales that prompted Amazon to pay workers more during the pandemic aren’t abating — so will it reinstate those bonuses?

By Jason Del Rey
Technology
The winners and losers from the Big Tech antitrust hearingThe winners and losers from the Big Tech antitrust hearing
Technology

The heads of Amazon, Apple, Facebook, and Google fielded questions from members of Congress, some better than others.

By Shirin Ghaffary and Jason Del Rey
Technology
Jeff Bezos’s antitrust grilling was a reminder of Amazon’s power over its sellersJeff Bezos’s antitrust grilling was a reminder of Amazon’s power over its sellers
Technology

Jeff Bezos was calm and polite in his first congressional appearance. But he did nothing to quiet a huge concern.

By Jason Del Rey
Technology
Republicans showed why Congress won’t regulate the internetRepublicans showed why Congress won’t regulate the internet
Technology

At a historic antitrust hearing, many conservatives focused on political drama instead of asking big tech CEOs questions about their market power.

By Shirin Ghaffary
Technology
The Big Tech hearings won’t lead to real change. That’s okay.The Big Tech hearings won’t lead to real change. That’s okay.
Technology

The heads of Apple, Facebook, Google, and Amazon are going to get grilled. But that won’t lead — directly — to regulation.

By Peter Kafka
Technology
Congress will finally grill Jeff Bezos. It’s about time.Congress will finally grill Jeff Bezos. It’s about time.
Technology

Bezos will join the CEOs of Apple, Facebook, and Google at a congressional antitrust hearing on Wednesday.

By Jason Del Rey
Technology
Amazon walks back its order for employees to delete TikTok from their phonesAmazon walks back its order for employees to delete TikTok from their phones
Technology

Employees can use the social media app on their phones, after all.

By Jason Del Rey and Shirin Ghaffary
The real cost of Amazon
Technology

“It’s like I’m risking my life for a dollar” — what the struggle Amazon workers face during the pandemic says about the future of work in America.

By Shirin Ghaffary and Jason Del Rey
Technology
Jeff Bezos will finally be grilled by CongressJeff Bezos will finally be grilled by Congress
Technology

Congress has wanted to hear from Jeff Bezos for a long time. Now Amazon’s CEO says he’s willing to testify.

By Jason Del Rey
Technology
Amazon’s top lawyer sent a “Black Lives Matter” memo. But he didn’t mention his own racial controversy.Amazon’s top lawyer sent a “Black Lives Matter” memo. But he didn’t mention his own racial controversy.
Technology

Amazon general counsel David Zapolsky still hasn’t addressed his staff about comments he made about fired warehouse employee Christian Smalls.

By Jason Del Rey
Technology
What a viral headline about Jeff Bezos becoming a trillionaire gets right and wrongWhat a viral headline about Jeff Bezos becoming a trillionaire gets right and wrong
Technology

The study saying Bezos will be a trillionaire is bogus, but the criticism of Bezos it prompted is real.

By Theodore Schleifer
Technology
Amazon extends bonus pay for front-line workers but says it ends in JuneAmazon extends bonus pay for front-line workers but says it ends in June
Technology

The $2 hourly pay hikes and increased overtime wages will be extended two weeks.

By Jason Del Rey
Technology
An Amazon VP’s resignation shows internal unrest is rising to the topAn Amazon VP’s resignation shows internal unrest is rising to the top
Technology

Tim Bray wrote that staying an Amazon VP would have meant “signing off on actions I despised.”

By Jason Del Rey
Technology
The May Day strike from Amazon, Instacart, and Target workers didn’t stop business. It was still a success.The May Day strike from Amazon, Instacart, and Target workers didn’t stop business. It was still a success.
Technology

In the time of coronavirus, essential workers can hold effective protests even without huge attendance.

By Shirin Ghaffary
Technology
Congress wants Jeff Bezos to testify in Amazon antitrust probeCongress wants Jeff Bezos to testify in Amazon antitrust probe
Technology

A House subcommittee is scrutinizing whether the company unfairly competes against its own marketplace sellers.

By Jason Del Rey
Technology
Jeff Bezos warns that Amazon may lose money despite the pandemic shopping surgeJeff Bezos warns that Amazon may lose money despite the pandemic shopping surge
Technology

The company plans to spend at least $4 billion on Covid-19-related expenses between April and June.

By Jason Del Rey
Technology
Amazon is cracking down on internal communication after a surge in worker activismAmazon is cracking down on internal communication after a surge in worker activism
Technology

The company says it’s more widely enforcing rules around mass emails as part of a routine audit. Some employees see it as an attack on worker organizing.

By Shirin Ghaffary and Jason Del Rey
Technology
Did Amazon lie to Congress? Top antitrust lawmakers want to know.Did Amazon lie to Congress? Top antitrust lawmakers want to know.
Technology

A report on Amazon from the Wall Street Journal appears to contradict statements made under oath by a top company lawyer during a congressional antitrust hearing.

By Jason Del Rey
Technology
Amazon employees shared an event invite to discuss how the company treats its workers. Then it disappeared.Amazon employees shared an event invite to discuss how the company treats its workers. Then it disappeared.
Technology

Employees told Recode they believe Amazon deleted the event to try to prevent corporate and warehouse workers from pushing for more rights.

By Shirin Ghaffary
Technology
Amazon has been frustrating during the pandemic, but Prime is more popular than everAmazon has been frustrating during the pandemic, but Prime is more popular than ever
Technology

New data shows that Amazon Prime membership sales rose significantly as the coronavirus pandemic spread.

By Jason Del Rey
Covid-19
Report: Amazon is using “thermal cameras” to monitor warehouse employees for feversReport: Amazon is using “thermal cameras” to monitor warehouse employees for fevers
Covid-19

Amazon’s warehouse workers feel unsafe amid Covid-19. Amazon’s solution: infrared cameras.

By Dylan Matthews
Technology
Amazon is teasing a new health care offering — for its sellersAmazon is teasing a new health care offering — for its sellers
Technology

In a new survey, the company asked sellers about their satisfaction with current health insurance plans.

By Jason Del Rey
Technology
Amazon fired 3 employee activists who criticized its warehouse safety measuresAmazon fired 3 employee activists who criticized its warehouse safety measures
Technology

The company says they violated company policies. The workers believe they were targeted for shining a light.

By Jason Del Rey
Amazon was already powerful. The coronavirus pandemic cleared the way to dominance.
Technology

The global health crisis has forced 250,000 US stores closed, clearing the way to Amazon’s dominance.

By Jason Del Rey
Technology
Senators are demanding answers from Amazon about how it treats warehouse workersSenators are demanding answers from Amazon about how it treats warehouse workers
Technology

Pressure is mounting on the company to better protect its workers during the coronavirus pandemic.

By Shirin Ghaffary
Technology
Amazon white-collar employees are fuming over management targeting a fired warehouse workerAmazon white-collar employees are fuming over management targeting a fired warehouse worker
Technology

Leaked internal emails show employee dismay over how their company is handling escalating labor disputes during the coronavirus pandemic.

By Jason Del Rey and Shirin Ghaffary
Technology
Why Jeff Bezos’s $100 million donation to food banks won’t satisfy his criticsWhy Jeff Bezos’s $100 million donation to food banks won’t satisfy his critics
Technology

That’s not to say that the donation — one of tech’s largest gifts yet — won’t make an impact.

By Theodore Schleifer
Technology
Amazon is banning the sale of N95 and surgical masks to the general publicAmazon is banning the sale of N95 and surgical masks to the general public
Technology

The online retailer will only allow hospitals and government organizations to purchase certain medical supplies.

By Jason Del Rey
Technology
NYC is investigating Amazon for firing a worker who protested coronavirus working conditionsNYC is investigating Amazon for firing a worker who protested coronavirus working conditions
Technology

A Staten Island warehouse is still open despite allegations that workers there have Covid-19.

By Shirin Ghaffary
Technology
Amazon says it unintentionally hid some competitors’ faster delivery optionsAmazon says it unintentionally hid some competitors’ faster delivery options
Technology

The company is working on a fix after Recode alerted it to the issue.

By Jason Del Rey
Technology
Amazon Prime delivery delays are now as long as a monthAmazon Prime delivery delays are now as long as a month
Technology

The e-commerce giant is prioritizing household staples and other high-demand items during the coronavirus pandemic.

By Jason Del Rey
Technology
Amazon reopened a NYC warehouse a day after a worker tested positive for coronavirusAmazon reopened a NYC warehouse a day after a worker tested positive for coronavirus
Technology

Amazon “temporarily closed the Queens delivery station for additional sanitation” Wednesday, but it was back open on Thursday.

By Jason Del Rey
Technology
Here’s what Alexa and other smart speakers say about the coronavirusHere’s what Alexa and other smart speakers say about the coronavirus
Technology

In the midst of a pandemic, your voice assistant might need some tweaks.

By Rebecca Heilweil
Technology
A tiny Amazon seller’s hand sanitizer went viral because of coronavirus. Then the trouble began.A tiny Amazon seller’s hand sanitizer went viral because of coronavirus. Then the trouble began.
Technology

One small seller’s whiplash Amazon experience is a snapshot of the highs and lows of doing business on the e-commerce platform.

By Jason Del Rey
Technology
Amazon is selling its cashierless technology to other vendors, starting with airportsAmazon is selling its cashierless technology to other vendors, starting with airports
Technology

Millions of cashier jobs could be at risk.

By Jason Del Rey
Technology
Amazon will spend $5 million to prop up Seattle businesses harmed by coronavirus precautionsAmazon will spend $5 million to prop up Seattle businesses harmed by coronavirus precautions
Technology

The ecommerce giant is focusing its efforts on small businesses surrounding its offices.

By Jason Del Rey