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Sony is closing Vue, its pay TV streaming service you never used

Hulu, YouTube, and other companies are still trying to make it work, but digital TV bundles turn out to be a hard sell.

Sony executive Andrew House onstage announcing the company’s Vue TV service in 2015.
Sony executive Andrew House onstage announcing the company’s Vue TV service in 2015.
Sony executive Andrew House announced the launch of the company’s Vue TV service in 2015. Sony is closing the service in January.
Chris Weeks/Getty Images for Sony Computer Entertainment America, LLC
Peter Kafka
Peter Kafka covered media and technology, and their intersection, at Vox. Many of his stories can be found in his Kafka on Media newsletter, and he also hosts the Recode Media podcast.

Apple, Disney, and WarnerMedia are all launching new video streaming services that you’re going to hear a lot about over the next few days.

But here’s news about one streaming service that’s shutting down: Sony’s Playstation Vue, which offered a digital version of the cable TV bundle, will close up shop in January.

“The highly competitive Pay TV industry, with expensive content and network deals, has been slower to change than we expected,” Sony said in an announcement on Tuesday. Translation: Sony was losing money on the service — which sold for around $50 a month and was supposed to appeal to people who owned its Playstation gaming consoles — and didn’t have many subscribers.

Sony had previously tried to find a buyer for the service, according to a report from The Information.

Sony was one of the first so-called “virtual mvpds”: bundles of network programming delivered over the internet that replicate what traditional pay TV distributors like Comcast sell. That group now includes YouTube, Hulu, and Dish’s Sling.

At first, digital TV bundles, which retailed for $20 to $40 a month depending on the channels, seemed like they might be appealing to people who wanted to get live TV but didn’t want to buy it from a traditional cable company, or who had a pay TV subscription but wanted to spend less money.

But none of the services have gained more than a couple million subscribers, according to industry sources — Comcast, by contrast, has 20 million pay TV subscribers — and all of them lose money. They have also been steadily increasing prices and in some cases adding more channels as they go, which means they are starting to more closely resemble conventional TV distributors.

It’s also useful to note how many big, well-funded companies have looked at this model and decided not to pursue it: Amazon and Apple have both spent considerable time exploring a pay TV service but never went there. Intel did announce plans to launch its own streaming TV service and spent time and money lining up content deals and building hardware for it, and then abandoned its plans. (It sold the never-launched service to Verizon at a fire-sale price.) Verizon, meanwhile, has abandoned its plans to get into the bundled TV business.

Sony’s capitulation comes at the same time that many more streaming video services are entering the mix. The difference is that instead of offering a bundle of different channels focused on live TV, most of them are offering an a la carte selection of programming that you will watch on demand, like Netflix.

And, like Netflix, most of the new services will be much cheaper than traditional pay TV. They may even be free for a time: Apple’s new Apple TV+ service, for instance, will cost $5 a month but will be free for a year for anyone who buys new Apple hardware. Disney’s Disney+ will cost $7 a month but will be free for some Verizon wireless customers.

We’re still waiting to hear what WarnerMedia’s new HBO Max service will cost but we’ll know soon: The company has an announcement scheduled for later today.

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