Skip to main content

The context you need, when you need it

When news breaks, you need to understand what actually matters — and what to do about it. At Vox, our mission to help you make sense of the world has never been more vital. But we can’t do it on our own.

We rely on readers like you to fund our journalism. Will you support our work and become a Vox Member today?

Join now

The RealReal isn’t buying a department store anytime soon, CEO Julie Wainwright says

The luxury goods consignment site is focusing on building its retail efforts in key markets like New York rather than buying out legacy chains.

The CEO of luxury consignment site The RealReal, sitting down and speaking in an onstage interview with Recode’s Kara Swisher.
The CEO of luxury consignment site The RealReal, sitting down and speaking in an onstage interview with Recode’s Kara Swisher.
Julie Wainwright, the CEO of luxury consignment site The RealReal, speaking onstage at Code Commerce with Recode’s Kara Swisher.
Keith MacDonald for Vox Media
Shirin Ghaffary
Shirin Ghaffary was a senior Vox correspondent covering the social media industry. Previously, Ghaffary worked at BuzzFeed News, the San Francisco Chronicle, and TechCrunch.

When clothing rental startup Le Tote announced last month it was buying nearly 200-year-old retail brick-and-mortar chain Lord & Taylor, observers saw it as another sign that new direct-to-consumer retail companies are eating the old.

But don’t expect The RealReal — a recently public luxury fashion site that sells secondhand clothing from brands like Louis Vuitton and Gucci — to make the same play.

“We’re not buying Barney’s — let’s just put that out there,” Julie Wainwright, The RealReal’s founder and CEO, told Recode’s Kara Swisher at Code Commerce in New York City on Monday.

TheRealReal, which went public in June at a $1.7 billion valuation, has strategically opened a few brick-and-mortar stores in key markets like New York. And Wainwright said the company plans to open two more stores a year for the next five years. It’s a good way to market the brand and attract people to drop off consignment items in person. But the bulk of the business — around 98 percent of sales — are online, according to Wainwright.

So far, that strategy seems to be working. In August, The RealReal had a strong first earnings call, with reported losses that were lower than expected and continued growth.

But not everyone always believed in Wainwright, who is one of only a handful of female founder CEOs to take her company public in recent years.

Wainwright recounted her difficulty finding venture capitalists in a male-dominated industry who would put money into the company’s series A round, especially in the US.

“The luxury market is huge. You got all this data on it. And one of the VCs is like, ‘You know, I just don’t think the luxury market is that big,’” said Wainwright. According to Wainwright, the VC was basing his analysis on a sample size of one: his wife, who preferred yoga pants to luxury clothes.

The forthcoming CEO had a tongue-in-cheek response to her initial doubters.

“That’s all right,” she said. “Get behind me, boys. I was there before you got there, I’ll be there when you’re dead.”

More in Technology

Technology
The case for AI realismThe case for AI realism
Technology

AI isn’t going to be the end of the world — no matter what this documentary sometimes argues.

By Shayna Korol
Politics
OpenAI’s oddly socialist, wildly hypocritical new economic agendaOpenAI’s oddly socialist, wildly hypocritical new economic agenda
Politics

The AI company released a set of highly progressive policy ideas. There’s just one small problem.

By Eric Levitz
Future Perfect
Human bodies aren’t ready to travel to Mars. Space medicine can help.Human bodies aren’t ready to travel to Mars. Space medicine can help.
Future Perfect

Protecting astronauts in space — and maybe even Mars — will help transform health on Earth.

By Shayna Korol
Podcasts
The importance of space toilets, explainedThe importance of space toilets, explained
Podcast
Podcasts

Houston, we have a plumbing problem.

By Peter Balonon-Rosen and Sean Rameswaram
Technology
What happened when they installed ChatGPT on a nuclear supercomputerWhat happened when they installed ChatGPT on a nuclear supercomputer
Technology

How they’re using AI at the lab that created the atom bomb.

By Joshua Keating
Future Perfect
Humanity’s return to the moon is a deeply religious missionHumanity’s return to the moon is a deeply religious mission
Future Perfect

Space barons like Jeff Bezos and Elon Musk don’t seem religious. But their quest to colonize outer space is.

By Sigal Samuel