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Top Away executives were blindsided by their CEO’s decision to backtrack on stepping downTop Away executives were blindsided by their CEO’s decision to backtrack on stepping down
Technology

Co-founder Steph Korey’s decision also led to the resignation of the luggage startup’s HR head.

By Jason Del Rey
Technology
6 reasons smaller companies want to break up Big Tech6 reasons smaller companies want to break up Big Tech
Technology

As antitrust investigations into Amazon, Apple, Google, and Facebook ramp up, execs from Sonos, PopSockets, and Tile testified before Congress.

By Jason Del Rey
Technology
A top Away executive quit the same day the founder and CEO said she was returningA top Away executive quit the same day the founder and CEO said she was returning
Technology

The departure is the latest chapter in the drama that has clouded the luggage startup over the last month.

By Jason Del Rey
Technology
A “new” Amazon waffle maker came with an old crusty-looking waffle already in itA “new” Amazon waffle maker came with an old crusty-looking waffle already in it
Technology

Buying from Amazon is still a crap shoot.

By Jason Del Rey
Technology
Amazon wants to patent technology that could identify shoppers by their handsAmazon wants to patent technology that could identify shoppers by their hands
Technology

The system could someday be used in Amazon Go or Whole Foods stores.

By Jason Del Rey
Technology
One of Amazon’s first employees says the company should be broken upOne of Amazon’s first employees says the company should be broken up
Technology

Jeff Bezos hired Paul Davis to build Amazon’s website. Now Davis wants to break it up.

By Jason Del Rey
Technology
Amazon’s new area of domination: its own package deliveryAmazon’s new area of domination: its own package delivery
Technology

That growth has come with controversy.

By Jason Del Rey
Technology
The founder of Bonobos was supposed to help reinvent Walmart. 2 years later, he’s leaving.The founder of Bonobos was supposed to help reinvent Walmart. 2 years later, he’s leaving.
Technology

Andy Dunn, who sold Bonobos to Walmart in 2017, is leaving the giant retailer.

By Jason Del Rey
Technology
Away’s new CEO was going to be second in command — until a toxic workplace story blew upAway’s new CEO was going to be second in command — until a toxic workplace story blew up
Technology

A behind-the-scenes look at how Lululemon’s Stuart Haselden replaced Away CEO Steph Korey earlier than planned.

By Jason Del Rey
Technology
The best Cyber Monday deals according to Alexa: any Amazon-owned brandThe best Cyber Monday deals according to Alexa: any Amazon-owned brand
Technology

Starring Ring doorbells, Alexa gadgets, and Blink cameras.

By Jason Del Rey
Technology
Nike’s breakup with Amazon is a lose-lose situation for everyone — including youNike’s breakup with Amazon is a lose-lose situation for everyone — including you
Technology

Soon, when you buy Nike stuff on Amazon, it will no longer come directly from Nike.

By Jason Del Rey
Technology
Amazon’s top spokesperson walks back controversial comments for the second time in a monthAmazon’s top spokesperson walks back controversial comments for the second time in a month
Technology

Jay Carney’s latest misstep was an offensive tweet calling out World Series umpires.

By Jason Del Rey
Technology
Jeff Bezos has a new venue for fighting critics: Amazon’s financial reportsJeff Bezos has a new venue for fighting critics: Amazon’s financial reports
Technology

The Amazon CEO has pushed back on environmental criticisms and concerns over Amazon’s treatment of its sellers.

By Jason Del Rey
Technology
Amazon’s new weapon to crush competition: $1 items delivered for free — by tomorrowAmazon’s new weapon to crush competition: $1 items delivered for free — by tomorrow
Technology

And what about the environment?

By Jason Del Rey
Technology
Rent the Runway is accepting new customers again following warehouse operations disasterRent the Runway is accepting new customers again following warehouse operations disaster
Technology

The clothing rental company had paused new signups over the past two weeks.

By Jason Del Rey
Technology
Walmart paid $300 million for Bonobos. Two years later, the men’s fashion brand is laying off staff.Walmart paid $300 million for Bonobos. Two years later, the men’s fashion brand is laying off staff.
Technology

Walmart is currently trying to turn its money-losing digital brands into profitable businesses.

By Jason Del Rey
Technology
Amazon and Walmart want you to think they always have the best prices. A smaller competitor is showing otherwise.Amazon and Walmart want you to think they always have the best prices. A smaller competitor is showing otherwise.
Technology

Flash-sale site Zulily is showing price comparisons in a bold move.

By Jason Del Rey
Technology
Rent the Runway stops accepting new customers as operations melt downRent the Runway stops accepting new customers as operations melt down
Technology

The billion dollar startup has been plagued by warehouse issues, resulting in tons of delayed orders.

By Jason Del Rey
Technology
Amazon’s Alexa-powered ambitions contradict its promises to protect your privacyAmazon’s Alexa-powered ambitions contradict its promises to protect your privacy
Technology

Amazon unveiled 15 new gadgets during an event at its Seattle headquarters on Wednesday.

By Jason Del Rey
Technology
Rent the Runway customers are reporting horror stories of canceled dress deliveries and customer service breakdownsRent the Runway customers are reporting horror stories of canceled dress deliveries and customer service breakdowns
Technology

Hundreds of Rent the Runway customers say they didn’t get their dresses on time. The company is blaming a warehouse upgrade for the delivery delays.

By Jason Del Rey
Technology
Amazon will start letting people pay with cash because not everyone has credit cardsAmazon will start letting people pay with cash because not everyone has credit cards
Technology

The new Amazon PayCode service is the company’s latest attempt to court Walmart shoppers.

By Jason Del Rey
Technology
More of the products you view on Amazon are coming from adsMore of the products you view on Amazon are coming from ads
Technology

One out of 10 products pages you visit on Amazon comes from sponsored content, a 3 percentage point jump up from last year.

By Rani Molla
Technology
Uber Eats doesn’t plan on eating its competition — for nowUber Eats doesn’t plan on eating its competition — for now
Technology

Its competitors are consolidating, but Uber Eats says acquisitions aren’t in its near future.

By Rani Molla
Technology
Rent the Runway CEO Jennifer Hyman says she has to justify her company’s “right to exist” to male investorsRent the Runway CEO Jennifer Hyman says she has to justify her company’s “right to exist” to male investors
Technology

“All I want is to be evaluated based on my data,” said the clothing rental executive.

By Shirin Ghaffary
Technology
The RealReal isn’t buying a department store anytime soon, CEO Julie Wainwright saysThe RealReal isn’t buying a department store anytime soon, CEO Julie Wainwright says
Technology

The luxury goods consignment site is focusing on building its retail efforts in key markets like New York rather than buying out legacy chains.

By Shirin Ghaffary
Technology
Branding is the real reason Schick’s parent company bought razor upstart Harry’s for $1.4 billionBranding is the real reason Schick’s parent company bought razor upstart Harry’s for $1.4 billion
Technology

Edgewell wanted Harry’s online marketing prowess for its own products.

By Rani Molla
Technology
In 10 years, every “relevant” company will be a tech company, Stitch Fix CEO Katrina Lake saysIn 10 years, every “relevant” company will be a tech company, Stitch Fix CEO Katrina Lake says
Podcast
Technology

However, Lake says on Recode Decode, she still hopes there’s a future for retail stores that deliver an experience to visitors.

By Eric Johnson
The Amazon dilemma: how a tech powerhouse that fulfills our every consumer need still lets us down
Podcast
Technology

Despite increasing criticism, Amazon refuses to acknowledge many of the unintended consequences its rise to dominance has spawned.

By Jason Del Rey
Technology
Postmates has explored a sale to Uber or DoorDash instead of going publicPostmates has explored a sale to Uber or DoorDash instead of going public
Technology

Food delivery prices, labor rights, and the state of the IPO market are all at stake.

By Theodore Schleifer and Jason Del Rey
Inside the conflict at Walmart that’s threatening its high-stakes race with Amazon
Technology

Walmart bought Jet.com to compete with Amazon, but Jet founder Marc Lore is feeling the heat as e-commerce losses surpass $1 billion.

By Jason Del Rey
Technology
Amazon may soon face an antitrust probe. Here are 3 questions the FTC is asking about it.Amazon may soon face an antitrust probe. Here are 3 questions the FTC is asking about it.
Technology

The government regulator has been questioning Amazon’s competitors about its Prime service and how it competes with its own marketplace sellers.

By Jason Del Rey
Technology
Amazon wants to pay the New York Times and BuzzFeed to expand so it can reach more shoppers outside the USAmazon wants to pay the New York Times and BuzzFeed to expand so it can reach more shoppers outside the US
Technology

Big US publishers already make money from Amazon’s “affiliate” business. Amazon may pay them upfront to expand.

By Peter Kafka
The making of Amazon Prime, the internet’s most successful and devastating membership program
Technology

An oral history of the subscription service that changed online shopping forever.

By Jason Del Rey
Technology
Amazon employees rarely speak out publicly against their company. But 3,500 just did.Amazon employees rarely speak out publicly against their company. But 3,500 just did.
Technology

“People want to work for a company that’s doing the right thing around climate change.”

By Jason Del Rey
Technology
Amazon is slashing prices at Whole Foods again — and shoppers are noticingAmazon is slashing prices at Whole Foods again — and shoppers are noticing
Technology

“That is a huge price drop on those carrots.”

By Jason Del Rey
Technology
Instagram just took advantage of Amazon’s biggest weaknessInstagram just took advantage of Amazon’s biggest weakness
Technology

Amazon’s failure in “discovery shopping” is Instagram’s opportunity, as its users can now shop inside the app.

By Jason Del Rey
Technology
Instagram will now let you buy products directly inside the appInstagram will now let you buy products directly inside the app
Technology

No more clicking out to a retailer’s website.

By Kurt Wagner
Technology
Full Q&A: Hudson’s Bay CEO Helena Foulkes on Recode DecodeFull Q&A: Hudson’s Bay CEO Helena Foulkes on Recode Decode
Technology

Foulkes spoke with Recode’s Kara Swisher at An Evening With Code Commerce.

By Eric Johnson
Technology
Amazon ousted thousands of merchants with no notice — showing the danger of relying on the shopping platformAmazon ousted thousands of merchants with no notice — showing the danger of relying on the shopping platform
Technology

One week you’re an Amazon vendor. The next week: “Goodbye and good luck.”

By Jason Del Rey
Technology
Tim Armstrong wants to create Coachella, but for retailers. What does that mean?Tim Armstrong wants to create Coachella, but for retailers. What does that mean?
Technology

Armstrong is getting into the events business. We think.

By Kurt Wagner