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Food delivery fees have soared. How much of it goes to workers?Food delivery fees have soared. How much of it goes to workers?
Money

Amid delivery discourse, a new report claims to shed some light on DoorDash’s delivery fees.

By Whizy Kim
Technology
Amazon’s surprising new delivery partners: Rural mom-and-pop shopsAmazon’s surprising new delivery partners: Rural mom-and-pop shops
Technology

The e-commerce giant is recruiting local businesses in Alabama, Mississippi, and Nebraska as part of a secretive new delivery program.

By Jason Del Rey
Money
The empty promise of instant deliveryThe empty promise of instant delivery
Money

The pandemic changed how shoppers think about convenience, but on-demand delivery can only offer so much.

By Terry Nguyen
Technology
Amazon will pay nearly $62 million over “outrageous” practice of pocketing driver tipsAmazon will pay nearly $62 million over “outrageous” practice of pocketing driver tips
Technology

The settlement with the Federal Trade Commission comes after Amazon allegedly used tips to subsidize base pay for independent contractors.

By Jason Del Rey
Money
What’s going on with the USPS this holiday season?What’s going on with the USPS this holiday season?
Money

Don’t count on timely Christmas deliveries this year.

By Melinda Fakuade
Technology
A new Amazon feature should make it easier to get a grocery delivery slot this winterA new Amazon feature should make it easier to get a grocery delivery slot this winter
Play
Technology

The new tool will allow shoppers to virtually reserve their place in line.

By Jason Del Rey
Technology
The May Day strike from Amazon, Instacart, and Target workers didn’t stop business. It was still a success.The May Day strike from Amazon, Instacart, and Target workers didn’t stop business. It was still a success.
Technology

In the time of coronavirus, essential workers can hold effective protests even without huge attendance.

By Shirin Ghaffary
Technology
Your food delivery app comes at a cost to restaurantsYour food delivery app comes at a cost to restaurants
Podcast
Technology

The pandemic has forced restaurants to offer takeout and delivery. That doesn’t mean they’ll survive.

By Daniel Markus
Money
How to get groceries when delivery services are slammedHow to get groceries when delivery services are slammed
Money

Consider reaching out to local markets, wholesale suppliers, or mutual aid organizations for grocery help if you can’t leave the house.

By Terry Nguyen
Technology
Sneeze guards, toilet paper, and visits from lonely seniors: Running a post office during the pandemicSneeze guards, toilet paper, and visits from lonely seniors: Running a post office during the pandemic
Technology

More people than ever are shopping online — and to meet their needs, postal workers are taking big risks.

By Jason Del Rey
Technology
How not to be a jerk while ordering groceries during a pandemicHow not to be a jerk while ordering groceries during a pandemic
Technology

Food and grocery delivery workers explain what online shoppers should do to make their work safer and easier.

By Jason Del Rey
Technology
DoorDash’s anti-worker tactics have backfired spectacularlyDoorDash’s anti-worker tactics have backfired spectacularly
Technology

When dividing and conquering goes wrong.

By Ian Millhiser
Technology
Grubhub sale rumors highlight the state of the struggling food-delivery industryGrubhub sale rumors highlight the state of the struggling food-delivery industry
Technology

Tough competition makes consolidation a really attractive idea.

By Rani Molla
Technology
Amazon’s new area of domination: its own package deliveryAmazon’s new area of domination: its own package delivery
Technology

That growth has come with controversy.

By Jason Del Rey
Technology
Amazon Prime one-day shipping apparently doesn’t mean one-day deliveryAmazon Prime one-day shipping apparently doesn’t mean one-day delivery
Technology

Prime customers are outraged by holiday shipping delays.

By Jason Del Rey
Technology
DoorDash and Uber Eats aren’t collecting sales tax on delivery fees in some states. That could be a problem.DoorDash and Uber Eats aren’t collecting sales tax on delivery fees in some states. That could be a problem.
Technology

It could be the latest business practice in the gig economy to raise regulatory questions.

By Shirin Ghaffary
Technology
Amazon’s new plan to dominate grocery delivery: making AmazonFresh totally free for Prime membersAmazon’s new plan to dominate grocery delivery: making AmazonFresh totally free for Prime members
Technology

Grocery delivery is a notoriously tough business, so how is Amazon eliminating its delivery fee?

By Jason Del Rey
Technology
DoorDash says it will roll out tipping changes to drivers sometime next monthDoorDash says it will roll out tipping changes to drivers sometime next month
Technology

But we still don’t know the exact date or all the details of the pay policy changes.

By Shirin Ghaffary
Technology
Uber Eats is facing a price war — just like UberUber Eats is facing a price war — just like Uber
Technology

The company’s customers aren’t very loyal, so Uber is slashing prices.

By Rani Molla
Technology
Google’s Wing has landed the FAA’s first approval for drone deliveryGoogle’s Wing has landed the FAA’s first approval for drone delivery
Technology

This could speed up the process for other companies to get the FAA’s okay.

By Emily Stewart
Technology
Pressure is mounting on food delivery app DoorDash to change its controversial tipping policyPressure is mounting on food delivery app DoorDash to change its controversial tipping policy
Technology

Tech workers are pledging not to work for the company, and San Francisco is launching a labor investigation into how it handles workers’ tips.

By Shirin Ghaffary
Technology
Gig economy tech companies like Instacart have been accused of tip theft. But the problem is bigger than that.Gig economy tech companies like Instacart have been accused of tip theft. But the problem is bigger than that.
Technology

Workers are demanding a fair wage, not just fair tips.

By Shirin Ghaffary
Technology
A new $100 million investment values Postmates at $1.85 billion ahead of its IPOA new $100 million investment values Postmates at $1.85 billion ahead of its IPO
Technology

Just in the nick of time.

By Theodore Schleifer and Jason Del Rey
Technology
Full Q&A: DoorDash CEO Tony Xu and COO Christopher Payne on Recode DecodeFull Q&A: DoorDash CEO Tony Xu and COO Christopher Payne on Recode Decode
Technology

The food-delivery company wants to bring you more than just food.

By Eric Johnson
Technology
Why Sweetgreen thinks like a tech companyWhy Sweetgreen thinks like a tech company
Technology

Co-founder Jonathan Neman tells Recode’s Kara Swisher the company is way bigger than a chain of salad restaurants: “We see this as building the food platform.”

By Eric Johnson
Technology
Amazon has officially killed the Whole Foods-Instacart partnershipAmazon has officially killed the Whole Foods-Instacart partnership
Technology

Instacart will begin pulling the first group of workers out of Whole Foods locations in February.

By Jason Del Rey
Technology
Instacart’s new $7 billion valuation is a bet on the future of grocery delivery — not a wager against AmazonInstacart’s new $7 billion valuation is a bet on the future of grocery delivery — not a wager against Amazon
Technology

The startup has a fresh $600 million in funding to boot.

By Jason Del Rey
Technology
Instacart CEO Apoorva Mehta will speak at Code CommerceInstacart CEO Apoorva Mehta will speak at Code Commerce
Technology

He’ll join a slate of industry leaders onstage in NYC in September.

By Jason Del Rey
Technology
Amazon claims it doesn’t want to take on UPS and FedEx. So why is it introducing tons of its own Amazon delivery vans?Amazon claims it doesn’t want to take on UPS and FedEx. So why is it introducing tons of its own Amazon delivery vans?
Technology

Get ready for the Amazon vs. UPS storyline to intensify

By Jason Del Rey
Technology
Uber CEO Dara Khosrowshahi says UberEats has a $6 billion bookings run rateUber CEO Dara Khosrowshahi says UberEats has a $6 billion bookings run rate
Technology

The food delivery business is also growing 200 percent, Khosrowshahi said at Code Conference.

By Johana Bhuiyan
Technology
Full video and transcript: Stitch Fix CEO Katrina Lake at Code 2018Full video and transcript: Stitch Fix CEO Katrina Lake at Code 2018
Play
Technology

“In some ways we can look like a retailer, in other ways we look more like a technology company.”

By Recode Staff
Technology
It looks like President Trump’s attacks on Amazon go beyond tweets: He reportedly lobbied the USPS to double delivery ratesIt looks like President Trump’s attacks on Amazon go beyond tweets: He reportedly lobbied the USPS to double delivery rates
Technology

A new revelation in the president’s battle against Jeff Bezos and his e-commerce giant.

By Jason Del Rey
Technology
The online grocer Good Eggs almost went bankrupt — but now a $50 million investment from Silicon Valley bigwig Bill Gurley has given it new lifeThe online grocer Good Eggs almost went bankrupt — but now a $50 million investment from Silicon Valley bigwig Bill Gurley has given it new life
Technology

A turnaround startup gets new funds to take on Amazon, Whole Foods and your local farmers market.

By Jason Del Rey
Technology
Why Walmart is partnering with everyone except Instacart for its grocery delivery serviceWhy Walmart is partnering with everyone except Instacart for its grocery delivery service
Technology

Uber, Postmates, DoorDash and Deliv — but not the most popular grocery delivery startup in the U.S.

By Jason Del Rey
Technology
Amazon’s newest delivery option for Prime members: Inside their carAmazon’s newest delivery option for Prime members: Inside their car
Technology

At launch, customers will need to have a later-model vehicle from select carmakers like Volvo and GMC.

By Jason Del Rey
Technology
Uber Eats is the fastest-growing meal delivery service in the U.S.Uber Eats is the fastest-growing meal delivery service in the U.S.
Technology

But GrubHub is still by far the biggest food delivery company.

By Rani Molla
Technology
Postmates and DoorDash have discussed a merger to fend off Uber, GrubHub and AmazonPostmates and DoorDash have discussed a merger to fend off Uber, GrubHub and Amazon
Technology

Postmates faces a challenge: Profitability seems a long way off, and rival DoorDash has a big investment from SoftBank.

By Jason Del Rey and Theodore Schleifer
Technology
HelloFresh is now bigger than Blue Apron in the U.S.HelloFresh is now bigger than Blue Apron in the U.S.
Technology

The Berlin-based company’s acquisition of organic meal-kit startup Green Chef pushed it past the homegrown Blue Apron.

By Rani Molla
Technology
Watch DoorDash CEO Tony Xu and Cheesecake Factory President David Gordon: Restaurant delivery is still a growth marketWatch DoorDash CEO Tony Xu and Cheesecake Factory President David Gordon: Restaurant delivery is still a growth market
Technology

That piece of cheesecake you get for delivery better look as good as it did when it left the restaurant.

By Recode Staff